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Employee Relations Manager

Location:
Riyadh, Saudi Arabia
Posted:
July 03, 2020

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Resume:

Yasser H. Farhat / LinkedIn Cert. HRBP

HR Supervisor at National Technology Group

http://www.ntg.com.sa http://www.acs.com.sa/

Email: adea82@r.postjobfree.com Mobile: +966-*-**-***-*** A professional Human Resource with 17 years of high level of functional experience in HR and Administration include (Administration, Recruitment and employee’s relations, Operational Procedures, Compensations & Benefits, Planning, Controlling, performance and appraisal) in GCC Markets especially Saudi, currently working in one of the biggest IT Groups in KSA. Experience

April 2016 – Present HR Supervisor National Technology Group, Arabic Computer Systems, Ebttikar

Supervising the operation HR& Admin team very closely assuring control and progress of workflow and transactions. o That’s include ( Government Relations, Compensations and Benefits, Administration, Archiving, Insurance)

Serves as a business partner (evaluating, planning, and implementing improvements in business processes and practices to improve an organization's efficiency.

Establish and maintain effective performance development process.

Ensure that job offers, employment contracts, termination documentation in line with local requirements and standards.

Ensuring HR programs and services are following established policies and procedures, laws and regulations development of recommended changes regarding workflow.

o Updating ION workflow approval system and making sure all systematic procedures are adequate based on law and company policy.

Providing HR consultations against the labor law cases in coordination with company lawyer, succeeded to solve more than 85 % of cases before pushing to labor court. Managing and reviewing company policy and labor law.

Running disciplinary investigations, implementing policies for new projects by PMO, supporting projects HR related work progress, serve the customers and clients if needed or requested by PMs.

Supervise train new hired employees within the HR or admin team, assuring the work recycling are confirmed to avoid any work shortage.

Supervise on-boarding journey for new comers and preparing orientation cycle.

Work closely with line managers and supports their teams to provide day-to-day operations and guidance.

Provide HR related data and reporting to leaders in order to promote data driven decision making and strategy development.

Performing systematic probationary assessment, Transfer, Promotion evaluation, exit interview, recommend actions.

Reporting, analyzing and, reviewing the Saudi percentage (NETAQAT) against actual, GOSI and labor office records

Coordinates the implementation of promotions, transfers, rotations and assignments process in light of approved positions and standards.

Receive and follow-up on all employee grievances, conduct disciplinary proceedings, preliminary inquiries/studies to understand employee issues and recommend ways of resolving such problems to ensure that employee relations are adequately maintained.

Managing the dismissal and EOS process actions and review as per law and policy, updating BAAN payroll system

Ability to Replacing / covering ((Recruitment specialist, Insurance Specialist, C&B Specialist, G.R Manager, etc…)) Sep. 2014 – Sep. 2015 HR & Support Supervisor Nada – Qatar Branch Nada Qatar is a branch of Nada KSA for distributions includes 130 staff & 28 sales routes Oversee Personnel: Induction, retention, recognition, disciplinary measures, personnel records, legal compliance, development and administration of personnel rules and regulations.

- Manage manpower budget, staffing, Vacations, Resignation, Termination, settlement, monthly time sheet, Transfer actions, Job handing over and clearances.

- Oversee recruitment process in coordination with Country Manager and HR during selection, hiring, offers, manpower planning and long-term staffing strategies

- Administer the Performance Review process implementation to ensure effectiveness.

- Ensure compensation, benefits, pay and job classification structure are competitive and equitable

- Oversee programs for employee Training and Development and advise Management in identifying development needs and providing training opportunities

- Supervising the government officers, all official government done successfully against branch official paperwork such Issue new ID, Renewal, Company C.R, trademark, license, Health Cards, Working visas, Health insurance and medical coverage

- Supply and support head office all kinds of reports

- Conduct investigations as needed to resolve employee relations and legal issues and advise Management of appropriate resolution

- Supervising Daily operations, accommodation, workshop coolers, vehicle’s fleet drivers (trailers, vehicles, and sedan cars service)

- Facilitates meetings with Planning, Sales, Manufacturing, Traffic and Service as required in support of business and follows up to ensure deadlines are met to ensure successful order shipment and installation

- Responsible for financial decisions in line with Region Manager authority for expedite and consolidation costs, warehousing and storage charges, and approving free goods orders

- Oversees tasks, order processing, change order management, backlog management; assigns business tasks to responsible supporting functions

Dec. 2005 – Sep. 2014 HR Specialist at Nada KSA Head Office Al-Khobar NADA is a FMCG Company in KSA includes 2500 staff with 24 branches over KSA & GCC Administration & Employees Relations

- Induction and orientation programs

- The company policy and procedures

- Match the policy with the labor office articles for KSA and GCC

- Periodic reconciliation as requested for HR system, Social Insurance system, and Labor office lists and staff electronic service lists and sponsorship in and with sister companies.

- Medical insurance (Addition / deletion / claims / approvals /upgrade / downgrade classes prepare annual lists to be insured

- Social Insurance GOSI (Addition/deletion- Percentages / work injury)

- Arrange ticketing with the travel agency & statement of accounts Recruitment & Talent acquisition

- Assist to prepare the Company Manpower Plan as per Budget and Vacancies in line with each department needs

- Plans conferences, Reads, and answers correspondence

- Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.

- Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.

- Evaluates applicants by discussing job requirements and applicant qualifications with managers, interviewing applicants on consistent set of qualifications.

- Interpreting the Company Policy and Procedures for the Stuff and Senior level Compensation & benefits

- Vacations schedule, vacation benefits, End of Service, Service benefits.

- Monthly and occasional time sheet for vacation and EOS

- Annual assessment and bonuses on monthly bases reports to management

- Controlling and reviewing the monthly time sheet, clearance and handing over the job etc…

- Control the company policy, procedures and labor law regarding the earning and deductions, for KSA and GCC. Payroll Scope

- Manage compensations of employment such as (allowances, earning, and deductions), employee's relations, benefits, and employee services.

- Controlling and reviewing the monthly time sheet and clearance and handing over the job etc.

- Manage the payment of monthly, semiyearly and yearly housing allowance, furnishing and relocations.

- Applying the company policy and labor law regarding the earning and deductions, Eid, national days, maternity, absence, sick leave, overtime, annual bonuses and rewards for KSA and GCC.

- Review and apply the company policy and official laws for the social insurance deductions

- Generates accounts for new employees in the payroll system and review their salaries and allowances for each location according to recruitment procedures and policies.

- Prepares final settlements for End of Services (Termination, Resignation, etc.) including related calculations, end of service payments and other contract termination procedures for KSA and GCC. Training Scope

- Analyzing training needs in conjunction with departmental managers' vision and needs.

- A contact channel with the training agencies, lecturers and employees.

- Organizing the training process.

Aug. 2002 – Jan. 2004 Executive Secretary - Al Hamoud Manpower Rec. Office Riyadh, KSA Job description:

- Update and chase delegated tasks to ensure progress to deadlines

- Maintain procedures manual to ensure consistent performance of routines

- Relieve management of administrative detail, all projects

- Compose correspondence/reports for own or manager's signature

- Fix commitments to maximize boss's time efficiency; Allow decision/desk time

- Prepare agenda in advance and arrange meeting facilities

- Act as recording secretary; prepare action minutes

- Handle administrative detail, all projects

- Seek greater role in projects within administrative and other areas of competence

- Following up with PROs for labor office, Insurance Company and social insurance.

- Preparing induction programs for new employees.

- Manage meeting and training process, minutes of meeting, etc. Education

1996 - 2000 Bachelor’s Degree, English. Bachelor of Arts - English Department – El-Menia University 2001 Diploma in Instant Translation (Arabic – English) EL- MENIA University 2009 Diploma in HR in associated with American Chamber of Commerce in Cairo Activities and Societies: # the Pathway for higher education courses in Cairo Univ. Faculty of Engineering. A group of HR and developing courses - Systems & Creative Thinking - Planning & controlling - Stress Management - Negotiation Skills - Communication Skills - Research Methods &Writing Research Proposals – Reasoning Argumentation - Teams & work groups - Feasibility Studies - Statistical Data Analysis - Analytical Thinking - Problem Solving & Decision Making - Risk Assessment & Management - Wellness Guidelines health. Information Technology

- MS Office

- MS Visio

- ERP MS AXAPTA

- ERP BAAN

- Job portals search (Link in-Bayt-etc)

- Government business sites (MOL-MI-MOF-etc...

Skills

- Employee Relations - Organizational Development

- Talent Management - Performance Appraisal

- Employee Engagement - Career Development

- Interviewing - Employee Training

- Team Leadership - Labor Relations

General Information

- Date of birth : Sept.9.1979

- Nationality : Egyptian

- Marital Status : Married – 3 kids

- Driving license : Egypt – KSA – Qatar

References

- Turki Al-Ali VP-HR Al-Khaleej Co. +966-**-***-****

- Sami Al-Matar Admin & HR Head NTG +966-**-***-****

- Hamad Al-Shoshan MD NADA/Al-Othman Holding +966-**-***-****

- Husni Mubarak Operation Manager NADA +966-**-***-**** All original documents area available upon request



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