Danielle Johnson
adea42@r.postjobfree.com
**** ******** **. ****** *******,
Maryland 20740
Cell #: 757-***-****
Summary of Qualifications
Highly self-motivated and driven by achieving team and individual goals
Strong time management, organizational and decision-making skills.
Experience establishing and maintaining productive work relationships
Smart decisive, organized, methodical.
Creative thinking skills with high aptitude for solving problems. Education
Heritage High School
06/2012 – Standard Diploma
Professional Experience
Sam’s Club 12407 Jefferson Ave. Newport News, VA 23602 Member Support 03/2017 – 02/2020
Provide detailed, personalized, friendly service to ensure members satisfaction and retention
Data Entry
Up selling sam's club’s top membership, alongside with selling in store credit lines
Screened and transferred calls
Assisting members with finding products in store via telephone and in person
Assist members with returns
Johnson General Contracting 717 22nd St. Newport news, VA 23607 Receptionist 08/2012 – 02/2020
Scheduling appointments for clients
Answering client concerns via telephone and email
Provided customer service to over 15 clients
Used Microsoft Office Suite
Data Entry
Danielle Johnson
• • •
2
Wal-Mart 6111 Jefferson Ave. Newport news, VA 23605 Cashier 01/2014 – 03/2017
Assist customers with checkout
Provide excellent customer service to over 100 customers a day
Assist customers with picking up online orders
Up selling in store credit lines
Relevant Skills
Proficient in Microsoft Office Suite (ie: word, excel, PowerPoint etc.…)
Fits with a hardworking, innovative, quality-driven and goal-focused culture.
Articulate with proven ability to communicate effectively with colleagues, partners and clients.
High energy, sense of urgency, passionate, committed, engaged.
Believable, creditable, honest, high integrity and trustworthy