Customer Service Representative

GERALDINE L. URSULUM

Email address: *****************@*****.***

Contact #: +965-********

OBJECTIVE:

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company..

PERSONAL DATA:

Date of birth : July 8, 1983

Nationality : Filipino

Language : English, Slight Arabic & Tagalog

Height : 5’1

Weight : 52 KLS.

Present address : Hawally, Kuwait City

EDUCATIONAL BACKROUND:

College : North Western University Laoag City

Course : Bachelor of Science in Commerce – Major in Entrepreneurship/ Banking & Finance

WORKING EXPERIENCE:

MR. BAKER GROUP IN KUWAIT

SALES ASSOCIATE/CASHIER IN KANAFANY (May 2011-May2015)

-Responsible in cash transactions.

- Receiving payments by cash, cheques and credit cards etc.

- Checking daily cash accounts.

- Guiding and solving queries of customers.

- Providing trainings and assistance to new joined cashier.

- Maintaining monthly, weekly and daily reports of transactions. TRAMPO EXTREME KUWAIT

CASHIER / CUSTOMER SERVICE REPRESENTATIVE (JUNE2015 – to persent)

- Responsible of greeting the customers who enter the shop.

- Responsible in selling and processing tickets

- Receiving payments by cash, credit cards, vouchers or gift cards

- Assist customers with waiver completion.

- Booking Events and answering phone calls.

-Resposible for accurate cash and til management for their drawer .

- Resolve customer complaints.

- Perform his or her job in a friendly, courteous manners at all times.

SKILLS AND CAPABILITIES:

- Knows basic data in computer (MS Word & MS Excel)

- Public Relations.

- Bear the pressure of work.

- Can work as a team.

- Flexible and willing to learn new skills proficiently.

- Self-motivated, Highly professional and competent to accomplish any assigned task.

I hereby certified that the above information is true and correct. Sincerely Yours,

GERALDINE L. URSULUM

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