Stephanie Renee Burns

Houston, TX

Day Phone: 912-***-****

Email: adea1e@r.postjobfree.com

Work Experience:

Lone Star College – Greenspoint

Business Office Assistant

**/**** – 09/2016

Duties Accomplishments and Related Skills

Cash receipts for all incoming payments from students

Balance and reconcile all daily receipts

Triage complaints complaining to vending services and process vending refunds

Assist students with account inquiries helping them understand their accounts

Set up payment plans and student refund profile

Maintain office supplies

Assist in new employee orientation

Department of Defense

Fort Stewart, GA

08/2011 - 08/2012

Medical Support Assistant/PEBLO Assistant

Duties, Accomplishments and Related Skills:

I provide Soldiers with administrative support service while going through the Army Disability System. I assist members from the beginning of notification pending Medical Evaluation Board (MEB) through the many stages of processing until completion, of the Clinical Evaluation Process and I forward the paperwork to Physical Evaluation Board Liaison(PEBLO). I explain the significance of completing all forms to ensure all conditions are accurately assessed during this process. I make sure that all soldiers understand the meaning of all forms, and that the statements describes the symptoms. I coordinate with the physicians to ensure that all abnormal conditions are assessed by a clinic. I work closely with the PEBLO to arrange additional medical information from other providers. I assist Soldiers in providing telephone contact, verbal and written instructions for each step of their board. I prepare documents and assemble required forms including a permanent profile records for the medical boards and Temporary Disability Retired List (TDRL). I type various forms and obtain signatures. I assist in training in the MEB system. I perform a variety of technical and organizational support, documentations of briefing notifications, and preparations on a weekly basis. I search for records and misplaced information. I schedule appointments via the computer terminal. I work under minimal supervision. I perform recurring duties independently. I perform clerical duties to coordinate services, medical appointments for the Soldiers and their families. I serve as a liaison between the medical facilities and staff. I operate a computer to manipulate, retrieve, input create and store data. I input new cases into eDES to create the MDCO and route them as appropriate. I have knowledge of the military medical physical disability processing system. I prepare a variety of materials for the eDES Briefing. I have knowledge of medical terminology.

Department of Defense

Fort Stewart, GA 31314 United States

08/2007 - 08/2011

Medical Support Assistant (This is a federal job)

Duties, Accomplishments and Related Skills:

I performed a variety of reception duties in supporting Warrior Transition Battalion Nurse Case Managers in serving the wounded service members. The mission was to support patient care and treatment in one of several clinics. Conflict resolution was used daily when communicating with the soldiers. I maintained, created, cancelled and scheduled appointments for all providers using a template system. I assembled, and copied patient records. I verified insurance coverage and updated information. A computer terminal system (CHCS) is used to perform these duties which I am proficient. I verified insurance, checked ID cards for DEERS eligibility. I produced several reports daily using Excel. I Coordinated appointments with other clinics as needed. Greeted all visitors and determined the nature of the visit. I answered a multi-line telephone system. I have knowledge of medical terminology.

Supervisor: MAJ Graber (912-***-****)

Okay to contact this Supervisor: Yes

Education:

Tacoma Community College Tacoma, WA United States

Some College Coursework Completed

GPA: 3.98 of a maximum 4.00

Credits Earned: 68 Quarter hours

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