Excellent communication skills, interpersonal skills, team management
Resume:
Curriculum vita
OTUNUBI HABIBAT MODUPE
Phone No: +971********* / +234**********
E-mail: adea0t@r.postjobfree.com
CAREER OBJECTIVE:
To contribute effectively and efficiently in sustaining good productivity and profitability thereby enhance the growth of the organization.
SUMMARY:
Energetic, Result oriented, dedicated customer service representative motivated to maintain customer satisfaction.
PROFESSIONAL SKILLS:
Excellent organizational skills.
Active listening skills
Basic math skills
Good communication skills
Sharp problem solver
Micro soft, power point and Excel
PERSONAL DATA:
Date of Birth: August 10th 1987
Marital Status: Single
Sex: Female
State of Origin : Ogun
Local Govt. Area: Abiji
Nationality : Nigerian
Religion: Christian
EDUCATIONAL INSTITUTIONS ATTENDED WITH DATES:
National Youth Service Corp (NYSC). 2014 to 2015
Ahmadu Bello University, Zaria, Kaduna State. 2010 to 2014
(Business Admin & Management)
Ahmadu Bello University, Zaria, Kaduna State. 2007 to 2008
(Diploma in Insurance)
Lekki Peninsular College, Lekki, Lagos. 1999 to 2005
Army Children School Bonny Camp Victoria / Island Lagos. 1993 to 1999
CERTIFICATES OBTAINED WITH DATE:
First School Leaving Certificate (FSLC) 1999
West African Examination Council (WAEC) 2005
Bachelors of science in Business Administration 2014
EXPERIENCE 1:
AL SADAF FASHION Beside NMC Hospital Electra, Abu Dhabi.
Position: Cashier April 2019 - June 2020
Duties/ Responsibilities:
Welcoming customers, answering their questions, helping them to locate item or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register and regenerating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantity are accurate and proving a receipt to every customers.
Processing refunds and exchanges, resolving complaints.
Bagging and wrapping purchase to ensure safe transport.
Maintaining a clean workspace.
EXPERIENCE 2:
Oriental Hotel Victoria Island Lagos Nigeria.
Position: Receptionist/ Front Desk 2016 – 22017
Duties / Responsibility:
Perform all check in and checkout task
Manage online and phone reservations
Inform customer about payment method and verify their credit card data
Register guest collect all necessary information
Welcome guest upon their arrival and assign rooms
CookHut Catering Service, Auto Nation Outlet Gbogije Lagos Nigeria.
Position: Admin Assistance 2015 to 2016
Listening to customer complain and creating solution.
Keeping record of both opening and closing stock.
Organized and control food timing, quality and cost.
Receiving payment by cash or by credit card.
Receiving both incoming and outgoing calls.
Oversee the daily kitchen operation.
Creating menu for chef and as well order product needed for the recipe.
Making sure the office environment is clean
EXPERIENCE3:
Position: Customer Service Assistance (NYSC) 2014 to 2015
First Lowland Micro Finance Bank Mabudi Langtang south plateau State Jos Nigeria.
Account opening for customers
Helping customers solve issues relating to their account
Reconciliation of acct
HOBBIES:
Reading, cooking and traveling
DECLARATION:
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-particulars.
References:
Engr Oluaseun Sunday Fabuyi
Company: Adnoc Drilling
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