Customer Service, Administrative Assistant, Logistics Consultant.
Resume:
Tara A. Righi
Esperance, NY *****
**********@*******.***
Professional Summary
I am a seasoned professional in the transportation industry. Knowledgeable in dispatch and customer service. A self-starter, ready and able to take on tasks and assume any role with a high degree of success. Looking for a strong reliable company, team oriented, to contribute my skills and grow with the company.
Skills - Microsoft computer applications, Excel, Word, Power Point, Mobile Cast (UPS logistics technologies), Access database, TMS, PC Miler, Lean.
Employment History
Logistics Consultant May 2010 to May 2020
Union Pacific Cold Connect, Rotterdam, NY
Contact customer’s to schedule delivery appointments that best fit their receiving hours.
Schedule all inbound, outbound, over the road trucks coming into Union Pacific Cold Connect.
Schedule and work with customer’s on picking up their own product from Union Pacific Cold Connect.
Contact driver’s to make sure they are arriving on time to the customer.
Inform the customer of any problems with their delivery as far as late arrival.
Track OS&D’s and notify sales of any damaged product.
Help train new employees coming to the transportation department at Union Pacific Cold Connect.
Answer incoming calls from customers.
Enter charges into the Union Pacific Cold Connect system.
Operations Supervisor, Senior Administrative Assistant June 2007 to November 2009
UPS Freight Truck Load - Dedicated logistics division.
Accomplishments: Created master routing schedule, enabled greater utilization of equipment and driver man power. Streamlined payroll and billing processes providing greater visibility to increased revenue. Improved customer service communication and on time delivery by 30%.
Recruited and Trained drivers
Dispatched and Scheduled drivers everyday routes.
Processed payroll and billing for 28 employees.
Offered great customer service to our customers.
Dealt with Human Resource issues.
Manufacturing Operator
Kintz Plastics corp. June 2006 to Dec 2006
Kintz Plastics, manufacturer of plastic components to a variety of worldwide customers, located in
Howe Cave NY. Job Duties:
Assembled manufactured parts.
Operated 5 axis machining centers.
Floated to lines and areas requiring support.
Shift Supervisor Jan 2004 to June 2006
Subway Cobleskill, NY
Subway Sandwich Shop (private franchise) Cobleskill NY. Shift Supervisor to 3 to 8 employees. Responsible for all aspects of operating store. Opening, closing, food preparation and customer service. Duties Included:
Kept track of Inventory.
Dealt with Customer service issues.
Trained and recruited employees.
Conducted Sales transactions.
Education
A.A.S Agricultural Business SUNY Cobleskill
Skills
Microsoft computer applications
Excel
Word
Power Point
Mobile Cast (UPS logistics technologies)
Access data base
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