Sales Representative

KATRINA WENDTLAND

**** ****** **** *** *******, Wisconsin 53024

Cell: 262-***-****

*******.*************@*****.***

SUMMARY

Exceptionally motivated Outside Sales Professional, who consistently exceeds sales goals and works well independently, while cold-calling on prospective customers. Proficient in building relationships (Bilingual in Spanish), negotiating, and closing sales. Over 7 years of sales, account management and customer service experience in different industries.

CERTIFICATIONS

TREK CP Medical Sales Certification April 2020

Successfully completed intensive, medical sales certification—Curriculum:

OR/Surgical Sales - Medical Devices, Capital Equipment, Disposables, Monitors, etc.

Office Based Sales - Dental, Orthodontics, Pharmaceuticals, Toxicology, Biologic Injectables, Medical Devices, Dermatology, and Aesthetic Capital Equipment

Wound Care Sales - Dressings, Positioning Systems, Skin Care Based Products, Antibacterial Products and Biologics

Medicare Reimbursement, IDN, GPO

Anatomy

Medical Language

EXPERIENCE

Cintas Corporation

Menomonee Falls, WI

Fire Protection Sales Specialist 5/2018-4/2020

●Ranked in the top 3 on the sales team, exceeded targeted sales goals by 10-15%

●Ranked top 5, four times, amongst all Fire Protection Specialists in the Central Region, weekly report in FY19.

●Ranked top 4, seven times, amongst all Fire Protection Specialists in the Central Region, weekly report in FY20.

●Ranked #1 top performer of the month 4 times in FY20.

●Prospect in assigned territory obtaining a minimum of 50-60 cold calls per week.

●Set 12-16 new presentations each week.

●Called on manufacturing companies, as well as hospitality.

●Generate revenue and meet/exceed sales targets.

●Maintain and update CRM database to record day to day activities in the field.

●Negotiate and close new business accounts.

●Develop and qualify leads within respective territory, to drive additional sales opportunities through cold-calling and lead generation campaigns.

●Build rapport with decision makers and take them through the sales process.

●Conduct presentation meetings with customers, as well as contract negotiations and completion of service agreement.

●Gather and utilize business intelligence on prospects to support sales calls, product presentations and driving new business.

Lechner and Sons

Mount Prospect, IL

Sales Consultant 6/2017-5/2018

●Maintained a $100/weekly sales average, 10% above goal.

●Hit a record for most accounts sold per week

●Perform telephone prospecting and cold calls to make contact, follow up on leads and set appointments.

●Responsible for generating revenue and meeting and exceeding sales targets.

●Maintain and update CRM database of active leads.

●Negotiate and close new accounts.

●Research potential customers and prospect in the assigned sales territory.

●Call on businesses in person, from major corporations to small companies.

●Build and maintain strong relationships with customers.

●Conduct presentation meetings with customers, as well as contract negotiations and completion of service agreement.

●Develop sales strategies and maintain high productivity levels.

●Report competitive feedback from customers to management.

●Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business.

●Maintain sales records and accurately fill out new client paperwork.

●Communicate openly, educate customers, manage customer needs and proactively work with other departments to smoothly transition a new customer.

Ryerson Inc.

Milwaukee, Wisconsin

Inside Sales Representative 2/2015-6/2017

●Grew target accounts by $60K- $100K in annual sales.

●Daily interaction with a large customer base on contractual and transactional business.

●Responding to customers’ quotations, inquiries, and complaints.

●Entering claims, credits/debits as needed due to invoicing or product errors.

●Reviewing pictures and inspecting damaged material.

●Administrative processing of customer orders (i.e. quotations and order entry)

●Monitor open sales reports daily.

●Sourcing for non-stocked items through outside vendors.

●Following up and out calling for direct sales and closing sales by negotiating pricing.

●Sharing of interaction with customers that may require the outside salesperson’s attention and may result in additional sales

●Handling multiple accounts while increasing sales which includes daily communication via phone or email.

●Working closely with shipping and operations to ensure on time delivery, as well as other departments as needed.

●Working with the credit department to activate new customers and handle open disputes.

●Meet face to face with customers to gain knowledge of their needs and expectations, as well as build rapport.

Kay Jewelers

Glendale, Wisconsin

Sales/Management Training 08/2010 – 2/2015

●Frequently ranked in the top sales announcement for the district.

●Enter sales data in the computer database.

●Close jewelry sales and upsell extended warranty service plans.

●Assist customers in financing their purchases with in store credit card or layaway options.

●Handle customer repairs while offering trade in options.

●Entered repair jobs into the customer database while making sure repairs are sent out on time.

●Counted merchandise twice daily to verify accuracy.

●Opened and closed registers along with counting the drawer at the end of the day.

●Called 100+ customers multiple times a year to promote sales events.

●Met and exceeded daily sales, repair, and credit application goals.

Johnson Controls Inc.

Milwaukee, Wisconsin

Product Sales 01/2012 – 06/2014

●Coordinated sales follow-up including start-up service administration, solutions to delivery or shipping problems.

●Processed debits and credits as needed.

●Checked forecasts and prepared reports as requested by management.

●Addressed customer concerns regarding expediting and/or changes to existing orders or projects.

●Expedited orders by working with the appropriate JCI location.

●Provided pricing and availability on products.

●Authorized return material authorizations on defective or excess products.

●Communicated with technical support to resolve issues regarding products.

●Placed orders via phone, e-mail or fax.

●Received 50+ incoming calls each day from distributors, OEM and JCI branches.

●Communicated with three different JCI Mexico facilities to follow up on ship dates and returns.

●Worked with the accounting department to ensure accurate pricing.

●Tracked shipments as requested by customers through the appropriate carrier.

●Followed up with outside vendors on status of current orders and returns.

●Managed assigned customer accounts.

Kapco Inc.

Grafton, Wisconsin

Event & Philanthropy Coordinator

(Internship) 01/2011 – 05/2011

●Assisted the Vice President in the conception and implantation of a large scale fundraising event.

●Cold called businesses for sponsorship, ticket sales or live and silent auction donations.

●Met with leadership of non-profit organizations to raise awareness and participation of the event.

●Entered sales and event data into excel spreadsheets to track progress.

●Secured live and silent auction items.

●Visited local stores to promote the event and obtain auction donations.

●Participated in weekly committee meetings.

●Provided a high level of support before, during and after the event.

●Planned and executed the Grand Slam Charity Jam event which in its first year raised over $100,000.

EDUCATION

Major: Mass Communication, Business Communication

Minor: Spanish

2011

University of Concordia-Wisconsin (Mequon, WI)

LEADERSHIP

Communication Club 2008-2011

(President)

●Planned events for the Communication Club to attend.

●Contracted companies and organizations to schedule meetings or tours.

●Attended all events and meetings.

●Hand selected new leadership upon graduation and recruited new members.

●Assisted the treasurer in managing the budget.

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