Wesley A. Bradford
Riverdale, GA *****
cell: 931-***-**** email: *.***********@*****.***
PROFESSIONAL SUMMARY:
Resourceful multifaceted individual with over 3 years of experience in Marketing, customer service, team leading and supervision; highly self-motivated with a solid work ethic, skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet customer and company needs. Additional experience includes business management with the ability to effectively thrive and succeed in a fast-paced environment. JOB-RELATED SKILLS:
Micro-Soft Office Suite
Type approximately 50 words per minute
Positive attitude
Service oriented
Customer service orientated
Goal-Oriented
Teamwork contributor
Self-management skills
Results oriented
Growth oriented
Interpersonal skills
Versatile
Resilience
ACADEMIC EDUCATION :
Bachelor’s degree (BS), Western Kentucky University EXPERIENCE:
Goldfein Claims Management August 2017-Present
Claims support Team Lead Atlanta, GA
Maintain confidential customer documents needed in the claim process
Administers courteous, prompt, accurate and careful handling of customer information needed for improvement
Exceptional numbers skill set (company record)
Projected business analysis to handle accuracy among criteria
Operates software for testing purposes with IT personnel
Facilitates servicing computers with delicate software for productivity
Coordinates with Operations, personnel and other ground personnel.
Assists the supervisor and the manager with any other miscellaneous duties.
Practices safety-conscious behaviors in all operational processes and procedures while performing under time constraints.
Assisted in management with training and job supervision
Projects and always maintains a positive attitude and composure.
Committed to completing all work assignments per the company standard.
Manages time to complete required work assignments and to ensure overall punctuality.
Make decisions to address issues keeping in-line with policies, procedures, and core values.
Perceive, understand, and respond to written and oral communications and warnings.
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Aarons Sales And Lease November 2016 –
Aug 2017
Management Trainee
Atlanta, GA
Unloaded trucks as they arrived with inventory and sales products
Removed merchandise from carrier sacks and prepared next load to be delivered.
Inspected equipment for any damages and reported observations to appropriate supervisors or management.
Wrapped damaged or mishandled parcels before processing.
Processed merchandise using a variety of special equipment.
Performed minimal sales and service duties as assigned.
Delivered merchandise to homes with collections skills and processing
Operated sorting machinery for parcel post or processed packages, parcels, or letters.
Marked canceled merchandise on items either by hand or by using the appropriate canceling machines.
Sorted collection payments by month and year sales agreements JOB-RELATED TRAINING:
Team leader and management experience
Group acknowledgment and coursework
Mail carrying experience
Mail Handling
Team building exercises
Business memos and budget plans
Third party retainer logistics
Microsoft excel professional
Data analysis
Data entry
Computer programming
Upper management core skills
IT software development
Strategic planning with document management
Subrogation and filing court processes
Wesley A. Bradford
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