Wesley A. Bradford

Riverdale, GA *****

cell: 931-***-**** email: ade9zs@r.postjobfree.com

PROFESSIONAL SUMMARY:

Resourceful multifaceted individual with over 3 years of experience in Marketing, customer service, team leading and supervision; highly self-motivated with a solid work ethic, skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet customer and company needs. Additional experience includes business management with the ability to effectively thrive and succeed in a fast-paced environment. JOB-RELATED SKILLS:

Micro-Soft Office Suite

Type approximately 50 words per minute

Positive attitude

Service oriented

Customer service orientated

Goal-Oriented

Teamwork contributor

Self-management skills

Results oriented

Growth oriented

Interpersonal skills

Versatile

Resilience

ACADEMIC EDUCATION :

Bachelor’s degree (BS), Western Kentucky University EXPERIENCE:

Goldfein Claims Management August 2017-Present

Claims support Team Lead Atlanta, GA

Maintain confidential customer documents needed in the claim process

Administers courteous, prompt, accurate and careful handling of customer information needed for improvement

Exceptional numbers skill set (company record)

Projected business analysis to handle accuracy among criteria

Operates software for testing purposes with IT personnel

Facilitates servicing computers with delicate software for productivity

Coordinates with Operations, personnel and other ground personnel.

Assists the supervisor and the manager with any other miscellaneous duties.

Practices safety-conscious behaviors in all operational processes and procedures while performing under time constraints.

Assisted in management with training and job supervision

Projects and always maintains a positive attitude and composure.

Committed to completing all work assignments per the company standard.

Manages time to complete required work assignments and to ensure overall punctuality.

Make decisions to address issues keeping in-line with policies, procedures, and core values.

Perceive, understand, and respond to written and oral communications and warnings.

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Aarons Sales And Lease November 2016 –

Aug 2017

Management Trainee

Atlanta, GA

Unloaded trucks as they arrived with inventory and sales products

Removed merchandise from carrier sacks and prepared next load to be delivered.

Inspected equipment for any damages and reported observations to appropriate supervisors or management.

Wrapped damaged or mishandled parcels before processing.

Processed merchandise using a variety of special equipment.

Performed minimal sales and service duties as assigned.

Delivered merchandise to homes with collections skills and processing

Operated sorting machinery for parcel post or processed packages, parcels, or letters.

Marked canceled merchandise on items either by hand or by using the appropriate canceling machines.

Sorted collection payments by month and year sales agreements JOB-RELATED TRAINING:

Team leader and management experience

Group acknowledgment and coursework

Mail carrying experience

Mail Handling

Team building exercises

Business memos and budget plans

Third party retainer logistics

Microsoft excel professional

Data analysis

Data entry

Computer programming

Upper management core skills

IT software development

Strategic planning with document management

Subrogation and filing court processes

Wesley A. Bradford

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