Banking, Sales, Customer Service
Resume:
AVERY
KEESE
WORK EXPERIENCE
Retail Relationship Banker
Origin Bank, Fort Worth, TX 2019-2020
• Managed client accounts and provided personalized financial counseling
• Created strategies to strengthen client retention and expand wealth management portfolio
• Maximized the depth of the client relationship by partnering with lending, insurance and merchant service specialists
• Collaborated with colleagues during a volatile economic market to expedite the process of funding Paycheck Protection Program loans for small businesses
Server
Saltgrass Steakhouse, Fort Worth, TX 2017–2019
• Consistently adhered to quality expectations and standards while regularly checking on guests to ensure satisfaction with each food course and beverages
• Successfully multi-tasked while remaining professional and courteous in fast-paced environments
• Consistently achieved top seller in Landry's Select Club Memberships assisting the company in acquiring customers for repeat business
Professional Sales Specialist
Bossier Chrysler Dodge Jeep Ram, Hillsboro, TX 2016-2017
• Attended multiple sales trainings for FCA affiliated courses while maintaining a Mastery Certification Level for Chrysler products
• Acquired knowledge of floor planning operations, the importance of curtailment units, and velocity pricing for pre-owned vehicles
• Pioneered a technique of achieving over 100 positive 5-star reviews, while also maintaining 100% Customer Satisfaction Index
Professional Sales Consultant
Tate Branch Chrysler Dodge Jeep Ram, Artesia, NM 2015-2016
• Won Salesman of the Month in July of 2016
• Implemented proper and professional customer service to all clients internally and externally while correspondingly maintaining 98% Customer Satisfaction Index
• Achieved a Mastery Sales Certification Level specializing in all Chrysler products
• Led the dealership in 5-star positive reviews on sources which set standards for the dealership
EDUCATION
Master of Business Administration with Concentration in Finance
University of Texas of the Permian Basin Aug 2020-Present
Bachelor’s of Business Administration
University of Texas of the Permian Basin Jan 2018-Aug 2020
Summa Cum Laude Honors: GPA 3.9/4.0
Associate’s of Pre-Business Administration
New Mexico State University of Carlsbad Aug 2015-Dec 2017
Phi Theta Kappa Honor Society and Certificate of Recognition for Distinguished Academic Achievement
PROFILE
I am a graduate student at The University of Texas of the Permian Basin pursuing my Masters of Business Administration with a concentration in Finance. I have a strong business and sales background with experience in financial investing, relationship building, and superb customer satisfaction.
With varying experiences and successes in diverse industries of banking, automotive, and restaurant, I am adaptable and coachable in any field. I am seeking exciting opportunities in which I can utilize my broad skill set and education, and would love to connect with you!
CONTACT
PHONE:
LINKEDIN:
https://www.linkedin.com/in/avery-keese-767078b9/
EMAIL:
**********@*****.***
ACTIVITIES AND INTERESTS
Coffee Shops
Basketball
Travel
Great Food
Cycling
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