Customer Service Executive

CURRICULUM VITAE

Sundar Singh

Sincere and diligent professional offering over 7 years of comprehensive experience in much known corporates. Currently spearheading as Executive with SBI Card (on payroll of

Calibehr Business Services Pvt. Ltd.)

Excellent experience in Application Processing & maintaining Excel Data. Have expertise in Corporate Card processing and main focus Customer Service for any business.

JOB EXPERIENCE

Company Name : SBI Card ( on payroll Calibehr Business Services Pvt. Ltd,

Duration : 16th Sep’2019 to 26th Jul’2020.

Job Title : Executive

Responsible for Customer Service 100% Quality for application processing.

Handling for Audit & correction Error’s on vision plus.

Maintaining Audit and Corporate Card applications excel.

Knowledge of corporate card processing documents and physical prescreening.

Knowledge of application boarding for testing purpose.

Good knowledge of Excel.

Good understanding in team work.

Company Name : SBI Card (on payroll Teleperformance)

Duration : 2st Dec’2017 to 31st Aug’2019

Job Title : Customer Service Associate - Data

Responsible for Customer Service 100% Quality for application processing.

Handling for Audit & correction Error’s on vision plus.

Maintaining Audit and Corporate Card applications excel.

Knowledge of corporate card processing documents and physical prescreening.

Knowledge of application boarding for testing purpose.

Good knowledge of Excel.

Good understanding in team work.

Closing Activities-

Publishing report daily basic team work.

Company Name : 3i infotech bpo Ltd.

Duration : 3-year work in SBI Retail Credit Card

2-year work in RBL bank Retail Credit Card

(on payroll of 3i infotech bpo Ltd) - (Total – 5 Year)

Job Title : Junior Associate

Work on SBI Retail Credit Card application processing.

Managing the Database retail credit card application.

Knowledge of physical application prescreening & required document for credit card.

Preparing application report.

ACADEMIC QUALIFICATION

S. NO

COURSE

UNIVERSITY/ BOARD

Year

1

B.A. Programme (Pass)

Delhi University

2018

2

Senior Secondary

National School of Open Schooling

2015

3

Secondary

National School of Open Schooling

2009

Professional Qualification

One-year Computer Diploma from Mongia computer institute

EXTRA CURRICULAR ACTIVITIES

Playing Cricket

Listening Music

Suffering Net

PERSONAL INFORMATION

NATIONALITY - Indian

FATHER - Late- Sh Deewan Singh

MARITAL STATUS - Married

DOB - 20 Aug’ 1987

STRENGHTS - Positive and Proactive thinking

LANGUAGE LITERACY - English & Hindi

CONTACT NUMBERS - +918*********

DECLARATION

I SUNDAR SINGH, hereby state that the above-mentioned details are true to the best of my knowledge.

Place

New Delhi Signature - (Sundar Singh)

Mob: - +918*********

Email- *************@*****.***

B – 81, STREET NO – 23 MAHAVIR ENCLAVE, PART – II, NEW DELHI – (110059)

Contact this candidate