Barista / head barista
Resume:
PROFILE
Attributes,
Knowledge & Skills
Ronnie V. Guazo Jr.
******@*****.***
Birth Date - Apri 13, 1993
Gender - Male
Nationality - Filipino
Marital Status - Single
Address - Al Rigga, Deira
Dubai, UAE
Coffee Skills
Coffee Journey
Latte Art
Analytical Thinking
Attention to detail
Communication
Customer Focus
Flexible
Food safety
Multi-tasking
Ownership
Passionate
Planning & Organizing
Teamwork
Work well under pressure
My Micros Functions
Inventory Management
Barista for over 4 years with experience in leading and handling a shift. In charge in training new baristas with regards to the company’s brand standards.
Knowledgeable in basic My Micros and Saapad
functions.
CAREER SUMMARY
Cupagahwa – Dubai, UAE
(April. 2018 – present)
Barista
Welcomes customer by determining their coffee
interest and needs.
Educates customer by presenting and explaining the coffee drink menu; answering questions.
Sells coffee and retail. Upsells. Strive to achieve revenue targets.
Upscaled technical coffee knowledge.
Prepares and sells coffee drinks by following
prescribed recipes and preparation techniques for
coffee drinks. Same applies on al other drinks from the beverage menu.
Maintains inventories by replenishing coffee bean
supply; stocking coffee brewing equipment;
maintaining supplies, pastries, deli display, cake counter and cookies for coffee bar.
Keeps equipment operating by following operating
instructions; troubleshooting breakdowns;
maintaining supplies; performing preventive
maintenance; calling for repairs.
Maintaining safe and healthy work environment by
following organization standards and sanitation
regulations.
Improves quality results by studying, evaluating, and re-designing processes; implementing changes;
maintaining and improving the appearance of the
store and coffee bar.
Updates job knowledge by participating in
educational opportunities; reading coffee, retail
trade, and food service publications.
Personal Details
PLACE:
DATE:
SIGNATURE:
SEMINARS & TRAININGS ATTENDED
PIC 2 - Person-In-Charge Level 2 - Binghatti Hospitality 2018 Food Safety Catering Level 2 - Binghatti Hospitality 2018 Chemical Awareness Training - Binghatti Hospitality 2018 Barista Training - Costa Coffee UAE 2015
Shipboard Training - 2go travel 2013
Bachelor of Science in Hotel and Restaurant Management (Degree Holder 4-year course) 2010-2014
ABE International Business College
EDUCATIONAL ATTAINMENT
COSTA Coffee – Dubai International Airport
Emirates Leisure Retail LLC.
(Oct. 2015 – Mar. 2018)
Barista
Train and support team members in delivering brand standard service to all customers
Lead shift when required by the store manager taking responsibility for delivering brand standards in: Cash Management, Ordering Consumables/Food, Accepting Deliveries
As Barista Maestro on shift, take responsibility in checking the quality of espresso by accurately checking the grind and dosage calibration.
Identify gaps in training and undertake training where required.
Ensuring that all coffee equipment is in good working order, and report any faults to the maintenance.
To complete a monthly in-store audit of the coffee excellence brand standard check.
To enable team members to understand and deliver all of the brand standards in all coffee.
To review audit scores and action plan accordingly to ensure standards are delivered all the time.
To undertake the daily health and food safety checks and action/report issues as required.
Monitoring/delivering service to brand standards.
Preparing and serving light food and snacks
Maintaining safe and hygienic environment in the workplace.
Handling customer complaints and taking appropriate actions regarding the matter.
Take and settle orders in the till/POS
Perform other duties as requested by the Line Manager.
Contact this candidate