Sales Customer Service
Resume:
Name
Sunita Sharma
Nationality
Indian
Date of Birth
Gender
Female
Address
House No : B-325, Sandeep Enclave,
Bahrampur, Ghaziabad,
Uttar Pradesh - 201009
Telephone
****************@*****.***
Professional Summary
I have worked in the retail industry for more than 9 years.
I can handle a large volume of customers in a fast-paced environment, and manage complaints that arise, with minimum supervision, while maintaining emphasis on the highest quality of customer service.
Excellent listening skills along with oral and written communication skills.
My Skills Summary
Excelent ability to work in team sturcture, build and lead a team.
Good motivater, Fast learner.
Do not wait for others to finish the job, I take initiative.
Able to analyse data to figure out areas of problems
Excellent communication skills.
Work Experience
Fashion Adviser, Levis Signature, Noida GIP Mall, 2009 July- 2011 May
Providing customer service and efficiently resolving critical issues.
Looking Lather & Apparels Department (Tie, Belts, Wallets, Hand Bags, etc..)
Maintaing the floor stock on daily basis.
Handling various customers and rendering proper suggestions to them.
Sound knowledge of various products in the fashion industry and theme parties.
Fashion Adviser, Aditya Birla Group (Allen Solly), Noida GIP Mall, 2011 May - 2014 October
Directs customers by escorting them to racks and counters and suggesting items.
Processes payments by totaling purchases and accepted payments processing checks, cash, and store or other credit cards.
Helping customer make selections by building customer confidence; offering suggestions and opinions.
Looking after inventory VM, Sales and after sales service.
Ensure quality and 100% customer satisfaction.
Cashier, Mohan Clothing Pvt. Ltd (Blackberry), Noida GIP Mall, 2014 October – 2018 November
Cash Management
Generating daily Sales Report
Maintaining Billing and store expenses
Staff briefing
MTD reports summit
Education
12th passed From U.P. Board, Allahabad
10th passed From U.P. Board, Allahabad
Languages
English, Hindi and Bengali
Date:
Place: (Sunita Sharma)
Contact this candidate