Document Control Manager
Resume:
MARCUS A. HALLOWS
Denver, CO 80205
**.********@*****.***
OBJECTIVE
A highly motivated professional with a tenacious work ethic and a Quality Control mindset. Well known ability to exceed expectations utilizing an extensive array of knowledge, skills and experience. Strong perceptiveness and detail oriented towards goals and deadlines, and energetic drive to consistently exceed the needs of your company. PROFILE OF QUALIFICATIONS
Excellent written, oral and interpersonal communication skills
Investigation, Loss Prevention, Interviewing, Case Report writing
Computer, technical and mechanically savvy
Hard working and dedicated with great initiative and leadership skills
Accuracy and attention to detail in high demand work environment
Compliance/Quality Control standards
EMPLOYMENT HISTORY
Lightshade Harvest Department Manager 10/2019 - Current
● Assisted in developing a time/cost efficient, mechanized harvest process
● Created harvest layout diagrams, living workflow, and job descriptions while implementing them into harvests
● Oversee the efficiency of harvest operations, and improve upon them as needed
● *Cultivation knowledge and experience incorporated into methodology of harvest
● Monitor quality of product, and proper labeling and storing
● Implement R&D requests to harvest process and report statistical findings
● Facility stats: Greenhouse-3500 plants, Peoria-1412 plants, Holly-750
● Orchestrate daily tasks for upwards of 20 staff members across 3 facilities, both core staff and temps
● Hiring and development of staff; recruiting, interviewing, training, ensuring quality of conduct
● Manage company harvest calendar, maintain “Batch Tracker” and report data into Metrc
● Provide assistance/support to other departments as often as possible
● Introductory knowledge of ARGUS system
Hunting Specialty Supply Quality Control Auditor 09/2017 - 09/2019
● Ensured Operational Compliance based on QMS System to guarantee quality production; minimize loss and maximize revenue
● Maintained Document Control for each job based on ISO Standards ensuring clear and concise operational flow
● Meticulously inspected First Article parts for deviations from proprietary dimensional drawings
● Conducted constant In Process Inspections based on ISO Standards to identify and isolate any discrepancy that may arise
● Maintained strong partnership with department leads to disposition operational findings while ensuring my continuity of integrity
● Thoroughly documented all revision changes, deviations, dispositions, and scraped material
● Partnered with company Director for R&D, and contributed to the design of proprietary parts
● Assisted Graphics Designer with identification of missing dimensions and/or modification of said parts CSC Serviceworks Security Specialist/Investigator 05/2015 – 09/2016
● Field supervision of 120+ employees; Service Technicians and Collection Services, across 4 major cities
● Mapped and executed daily routes related to Customer Relations and/or service/collection discrepancies
● Mined data to monitor consistency and identify discrepancies related to revenue, and followed up on findings
● Developed and maintained partnerships vital to my role such as with federal, state, and local law enforcement
● Prevented internal loss by means of field surveillance, thorough inspections and/or integrity checks
● Partnered with management on compliance with applicable codes and regulations
● Administered systems and programs to reduce loss, maintain revenue control and increase safety
● Created investigative reports of required detail and accuracy to support administrative action and/or possible prosecution Kohl’s Loss Prevention Supervisor 01/2013 – 05/2015
● Interviewed, hired and trained all new Loss Prevention Recruits
● Trained retail managers and store employees to identify safety hazards and potential loss
● Administered systems and programs to reduce loss, maintain revenue control and increase safety
● Partnered with management on compliance with applicable codes, compliance and regulation standards
● Conducted and coordinated internal investigations regarding theft and violations of loss prevention policies
● Directed loss prevention audits programs; inventory, OSHA compliance, etc.
● Maintained extensive documentation on all loss prevention activities
● Monitored and analyzed procedures and systems to prevent error related shortages
● Maintained rapport with local, state, and federal law enforcement as well as state prosecutors
● Sustained company record for “Most closed cases per year” and “Highest revenue reclaimed”
● Wicklander-Zulawski Certified
Scholastic Book Fairs Inventory Control 09/2010 – 01/2013
● Performed daily audits of warehouse inventory
● Cycled warehouse inventory for daily production team
● Prepared all orders for outbound shipments
● Generated documents, work orders, bill of lading, or shipping orders to route materials
● Contacted carrier representatives to make arrangements and to issue instructions for shipping, and delivery of materials
● Packed, sealed, labeled and affixed postage to prepare materials for shipping, using hand tools, power tools and postage meter EDUCATION & PROFESSIONAL DEVELOPMENT
Lone Star College – Cyfair Associates 2015
Health Masters School of Massage National Registry 2002 Spring Woods Sr. High Diploma obtained
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