ERP Administrator

Currently working as ERP Administrator (Microsoft Dynamics AX) at Communication Regulatory Authority(CRA), Ministry of Qatar

Career Objective

To obtain a position of ERP Application Specialist /Project Coordinator/IT Application Admin in an environment that will enable me to utilize my organizational, functional and management skills and offers professional growth while being resourceful, innovative and flexible.

Education

Bachelor of Technology in Computer Science Engineering from University of Calicut

Technical Skills

Software

Microsoft Technologies : Microsoft Dynamics AX, Asp.net, Power BI

Programming Languages: C#, Objective C

Internet: XML, HTML, JavaScript.

Databases : MS SQL Server, Oracle 10g, MySql,

Visual Studio

Tools

Visual Studio 2005, VisualStudio2008, VisualStudio2010

Domain Experience

Business Domains include Finance, Retail, Procurement, and Mobile Technology

Achievements

Certified in Oracle 10g Database Administration

Experience Details

STARLINK (Affiliated company of

Ooredoo),Qatar

1 YEAR(S), 6 MONTH(S)

Prev. Experience

4 YEAR(S),7 MONTH(S)

Total Experience

5 YEAR(S),10 MONTH(S)

Experience Summary

Firm

STARLINK (Affiliated company of Ooredoo),QATAR

Role

PROJECT COORDINATOR/ERP ADMIN

Period

SINCE 20/05/2015 TO 01/12/2016

Technical skills

MS DYNAMICS AX,MS SQL

Description

IT Application Developer for ERP system

Firm

SAMSUNG INTERTEC,QATAR

Role

QC ENGINEER

Period

FROM 01/04/2014 to 02/05/2015

Technical skills

Mobile Testing

Description

Testing Samsung Mobiles using Codes

and Radio Frequency Equipment.

Firm

Taleb Trading Company, Qatar

Role

Software Programmer

Period

17/05/2013 to 01/03/2014

Technical skills

C#, Oracle

Description

Developed Software for Internal

Projects

Firm

CCS Technologies, Info park, Cochin, India

Role

Software Engineer

Period

07/02/2011 to 06/08/2012

Technical skills

C#,.NET,C,C++,MS SQL

Description

Developed Software for External Client

Projects

Firm

Ubritica, Cochin, India

Role

Software Programmer

Period

17/08/2009 to 05/02/2011

Technical skills

C#,,Asp.net, MS SQL

Description

Developed Software for Client Projects

Projects Executed

1. Project Name : AX Enhancement Project

Team Size : 5

Role : Project Coordinator

Description:

Project includes, enhancement of all the modules of dynamics ax such as General ledger, inventory and warehouse management, accounts payable, accounts receivable, fixed assets, procurement and sourcing, sales and marketing, retail, cash and bank management, financial analysis and reporting, budgeting.

Tool : MS Dynamics AX

Database : SQL Server

2. Project Name : Santa Monica

Team Size : 8

Role : Software Developer

Description:

Santa Monica, a leading overseas education consultancy provider, has earned a reputation with overseas universities and institutes. They are conducting examinations like IELTS and migrate the students to abroad.

Tool : ASP.NET

Language : C#

Database : SQL Server

3. Project Name : Accommodation System

Team Size : 6

Role : Software Developer

Description:

This project is developed for the company for managing the accommodation system for the employees regarding room allocation and all.

Tool : ASP.NET

Language : C#

Database : SQL Server

4. Project Name : School Management System

Team Size : 5

Role : Software Developer

Description:

School Management System is developed for schools for monitoring the remarks and also the details of all students by the top level management.

Tool : ASP.NET

Language : C#

Database : SQL Server

Key Responsibilities Handled

As ERP Administrator Works closely with both technical and business staff to maintain a high performing optimized technology environment that drives process improvement.

Provide instruction, assistance and support to system end-users.

Generate reports and dashboards and provide data to management for the purpose of auditing and analysis.

Support the ERP system to include researching and resolving issues, supporting requests for custom searches and reporting, assisting in outlining enhancements, and administering user access to the system

Efficiently manages and prioritize projects and operational activities

Manage the integrity of security design and engineering for the ERP applications and systems, including the implementation of backup and recovery processes.

Administers ERP systems security measures to protect data, software, and hardware

As Project Coordinator:

Played key role in the implementation and administering Star link’s ERP enhancement project (Initiating, Planning, executing, monitoring and controlling and closing)

Project Planning-gathering requirements and documenting business process

Provides project coordination, functional expertise, and contributes to improve and enhancements for mission-critical, enterprise wide information system.

Provided progressive reports of the project to management at each stage.

Data collection and migration-as per the templates suitable for new system.

Scheduling and monitoring of each process during implementation and also monitors the project constraints like time, cost, risk, scope and resource.

Process validation-testing each process, validating the application against business requirement.

Defined and created test plans, verified data integrity.

Facilitated application designs, implementation and testing reviews to consultants.

Responsible for project tracking and control for assigned modules or systems.

Participates in change request process to approve, document, test and certify all changes to the ERP system.

Managing the access control of users for the ERP system.

As Application Developer:

Assist Finance Director to achieve the Finance objectives and company’s vision and mission.

Coordinate all key administrative and business improvement activities for Microsoft Dynamic AX.

Manages and tracks system request requirements.

Interacts at all levels internally within the business team to understand the processes in change requests

Serves as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications and day-to-day analysis, issue tracking, and resolution.

Manages all System Administration Setup for Microsoft Dynamics AX.

Manages AX and other financial systems security and Backup.

Verifies the change request processes, coordinates with the ERP Team to clarify their concerns and assists them in testing it in User Acceptance Testing (UAT) Environment.

Delivers support to business users and troubleshoots and resolves application errors, data discrepancies and queries.

Performs various Ad-hoc projects

As Software Engineer:

Developed documents for use through internal and external clients.

Wrote documentation for new and legacy application.

Designed and implemented SQL server database tables, stored procedures and functions for the applications.

Documents and demonstrates solutions by developing documentation, flowcharts, code comments and clear code.

Establish, build and manage relationships with corporate partners.

Interaction and requirements analysis through design, coding, testing, debugging, implementation and integration.

As QC Engineer:

Testing Samsung mobiles by using codes and Radio

After testing, made a report of test if it fails or not.

After QC passed, signed the report and send to customer service department.

Education Summary:

Qualification

Institution

Percentage

Bachelor of Technology

VIDHYA Academy of Science & Technology, Thrissur, Kerala.

65

Standard XII / H.S.C.

DON BOSCO Higher Secondary School, Thrissur, Kerala.

80

SSLC

Sacred Heart Convent Higher Secondary School, Thrissur, Kerala

73

Personal Details:

Date of Birth : July 15, 1987

Sex : Female

Nationality : Indian

Marital Status : Married

Place of Residence : Abu-Hamour, Qatar

Spouse : Arun Chandy

Passport Details : K2256614 (Valid up to July 03, 2022)

Qatar ID : 287******** (Under Spouse’s Sponsorship)

Driving License : State of Qatar No: 287********

(Valid up to January 28, 2019)

Declaration:

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned.

Place: Qatar Lovna Arun

Lovna Arun

Email: ********@*****.***, Mob: +974-********

Address: Al Wakrah, Doha, Qatar

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