ALOK JHA
Mobile: ****- 874-***-****
E-mail: ***********@*****.***
CAREER GOAL
To leverage my experience and skills within a dynamic environment and using my analytical, leadership, communication, computing and business skills in a challenging work environment that values professionalism to make a difference for welfare of the community, and to obtain an ongoing position in a professional or government institution, so as to empower me with practical experience to go with my education.
OBJECTIVE:
Looking for challenging roles in Hospitality and Government ventures. STRENGTHS:
Sympathetic, Responsible and committed.Can associate with otherssocially and work well independently. Generous, helpful, Organized. Goal-oriented and believe in achieving with perfection.
EXPERIENCE:
Work experience of more than 39months as mentioned below: ASSISTANT CAFÉ MANAGER, CAFÉ COFFEE DAY, NEW DELHI (APRIL 2014 TO JULY 2017)
Duties and Responsibilities:
Exclusively reporting to the Area Manager and above.
Achieve stores weekly and monthly sales target set by the Organization.
Managing Food, Labour and Maintenance cost at stores level.
Assisting team for the smooth restaurant operations.
Lead, Develop and Motivate team to deliver profits.
Making rosters for team members on weekly basis.
Drive customer focus through service standard at store level.
Doing stock count on weekly basis.
Tracking of all the cash handling procedures and bank money on daily basis.
Contributes to team effort by accomplishing related results as needed.
Opening/closing of the store in proper manner
Timely forecast of the stock in order to ensure smooth operations at store.
.
AREA MANAGER AT, ARM HOSPITALITY PVT LTD, GURUGRAM (JULY2017 TO TILL NOW)
Duties and Responsibilities:
Exclusively reporting to the Regional Manager and above.
Assisting team for the smooth restaurant operations.
Lead, Develop and Motivate team to deliver profits.
Making rosters for all stores on weekly basis.
Drive customer focus through service standard at store level.
Doing internal audits in all of area stores.
Tracking of all the cash handling procedures and bank money on daily basis.
Timely forecast of the stock in order to ensure smooth operations for store. EXPERIENCE:
Work experience of 30 month as mentioned above:
TOTAL EXPERIENCE:
Work experience of more than 69 months as mentioned above. EDUCATION:
Bachelor in Commerce from Delhi Univerity (SOL)
12th passed form CBSE DELHI (2014)
10th passed from CBSE DELHI (2012)
EXTRA CURRICULAR ACTIVITIES:
Participated and won many quiz competitions.
SKILLS/QUALIFIACTIONS:
Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication.
PERSONAL DETAILS:
Father’s Name : Mr. Amar Kant Jha
Date of Birth : 30th April 1995
Language Known : English, Hindi
Marital Status : Single
Address : House no - 718, Street No. – 39b Molarband Extn, Badarpur Border. New Delhi - 110044
Permanent Address: House no - 718, Street No. –.39b Molarband Extn, Badarpur Border. New Delhi - 110044
REFERENCES AND CERTIFICATES: Can be presented upon request. EXECUTIVE SUMMARY:-
I am cheerful person with strong will power and zeal to work in well-organized manner towards accomplishment of individual as well as group goals. I am zeal to study about new things, a punctual in my work and have ability to perform well. DECLARATION
I hereby declare that the above particulars are true to the best of my knowledge. Date-
Place- Badarpur Border, New Delhi
(Alok Jha)