**** ***** ****** ***, *******, Grabouw ****
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TARRYN THEUNISSEN
PERSONAL PROFILE
Married
South African
English, Afrikaans
EDUCATION
Matriculated 2008
PERSONAL SKILLS
•Flexible
•Honest
•Open minded
•Dedicated
TRANSFEREABLE SKILLS
•Great Communication
•Team Player
•Computer Skills
•Follow Directions Well
EXPERIENCE
02 May 2017 – Present
NRB Risk Solutions
Consultant & Admin
Keep track on outstanding debt. Plan course of action to recover owed money. Negotiate payoff deadlines and payment plan e.g. debit order, cash or settlement. Locate and contact debtor by making outbound calls and answering incoming calls. Dealing with difficult and angry debtors. Handle debtor’s questions or complaints. Build trust with debtors. Responding to telephonic inquiries using standard script and procedures. Responding to emails, sending disputes, statements and paid up letters. Update account status and data base regularly. Log outbound and inbound calls. Maintain debtor’s book to ensure that the debt status accurate and latest.
12 April 2015 - 26 April 2017
Route Management Services
Operator & 2nd in Command
Eliminated risk by monitoring different types of vehicles trucks, taxies, cars and busses in SA and across border. The vehicles I monitored were for different transporters and were mobile and stationary. I dealt with different types of signals speeding’s, tampers and batteries, driving, no communication signal, panics and hot zones (dangerous arrears). I also did advance monitoring for vehicles with high value loads. I dealt with hijackings and accidents. I dealt directly with the owner and drivers. I logged all incidents and report either to the first response as on protocol or to owner. I send out daily reports. I receive a reply on emails. If the manager is not there I made sure all signal were attend to.
7 October 2013 - 5 January 2014
Anthony Richards & Associates
Debt Collector
I make and receive calls on a daily basis. I collect outstanding debt for different clients. I make payment arrangements and get settlements on behalf of my client. I follow up late payments and settlements.
1 October 2012 - 31 May 2013
Jordan & Co Factory
Table Hand, Boxer and Labeller
I completed my machinist learnership at the factory and then started to work within the factory. I worked on the production floor on the welted shoe track. I prepared the soles, uppers and heals by cleaning and gluing for the bonding machine. I boxed the shoes and labelled the boxes.
10 November 2011 - 3 January 2012
Edgars
Sales Assistant
I assisted customers with the correct clothing and shoe size. I labelled and tag clothing and shoes. I opened new accounts for customers. I kept my department tidy. I unpacked stocked.
REFERENCES
Bridgette Van Geselen - NRB Risk Solutions
Team leader
Monroe - Route Management Services
Manager
Yolanda Abrahams - Jordan & Co Factory
Team leader
Natalie or Bahia - Anthony Richards & Associates
Team leader
Edcon - Edgars
Head office