Curriculum Vitae

Fouad El Sayegh

Mobile: +961-*-****** Home: +961-*-****** Other: +961-**-******

1st Floor, Jean Tabet Bldg., St Joseph Street, Daher Sarba, Jounieh, Lebanon.

ade9kw@r.postjobfree.com

Nationality: Lebanese DOB: 14/07/1982 Marital Status: Married

Immigration Status: Need sponsorship

Linked In: https:// www.linkedin.com/in/fouad-el-sayegh-ms-b1153942

Skills

·Project Management

·IT Business Analysis & Consulting

·Customer Relationship Management

·Customer Support

·Communication

·Team Leading

·Problem Solving

·Business Development

·Hospital Operations & workflow cycle

·Store and Procurement Management

·Quality Assurance

·Data Collection

·VB Language Visual Basic .Net ASP.NET

·SQL Language

·Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Work Experience

Business Application Analyst (Project Manager)

September 2018 – Present Nini Hospital Lebanon

·Hospital Data Committee Member

·IT Project & Program Management

·Business application analyst

·Full hospital workflow cycle knowledge

·Full hospital operation knowledge

·Reporting directly to CEO

·Providing Control Reports to CEO regarding hospital operations

·Responsible of Hospital Information System - HIS

·Responsible of variety of applications (ERP, Accounting, Payroll, Attendance, HR, Archiving, Web Portal, …)

·Providing technical assistance in training, mentoring, and coaching professional, technical, hospital staff

·Controlling hospital operations through system (Hospital Information System – HIS) and on site.

·Collecting and analyzing business requirements and turn them into high quality solution requirements as technical specifications and user stories, prototypes, process

·Task analysis, evaluation and Advising senior management

·Translate technical findings for non-technical teams and vice versa

·Direct contact with Software Supplier

·Analyzing BOQs and Offers

·Ensure that projects are delivered

·Software Quality Analyst

·Participate in overall project management, time estimation and resource scheduling

·Providing plans and solutions to reduce the processing time and cut unnecessary tasks

·Identify and create a core set of business processes

·Collaborate with the business to ensure business readiness and transfer knowledge for any new process or system

·Participate in brainstorming and planning sessions

Senior IT Business Analyst (Project Manager)

Company Committee Member

April 2015 – September 2018 Computer Technology and Services Lebanon

Hospital Division

·IT Project & Program Management

·Business application analyst

·Customer Relation Management & Support ( 38 Hospitals)

·Full hospital workflow cycle knowledge

·Supervising a team of developers, QA, and Support

·Create solutions for customer requests

·Creating Business Rules for developing required solution (SDLC)

·Provide Solution Design and Database Structure

·Analyzes the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users

·Task analysis and evaluation

·Advising senior management

·Direct and Follow up with Developers on executing task as requested

·Track tasks between development team and testing/QA team

·Software Quality Analyst

·Training staff in how to use the new systems

·Tracking and documenting changes for functional and business specifications

·Providing technical assistance in training, mentoring, and coaching professional and technical staff

·Coordinate the preparation of customer proposals and statements of work

·Deliver customer projects successfully

·Manage customer expectations and relationship

·Ensure that projects are delivered

·Identify and manage engagement risks and flag major issues early

·Participate in overall project management, time estimation and resource scheduling

·Establish criteria concerning deliverability, performance, maintenance, design and costs

·Translate technical findings for non-technical teams and vice versa

·Maintain and improve requirement management and/or software development processes through the whole project life cycle

·Travel to client sites as needed

Senior Data & Business Analyst

January 2014 –April 2015 Many Food (FMCG) Baabda

·ERP System Administrator - Visual Big

·Report Development

·Data & Business Analysis

·Consulting

·Strategy & Planning Analysis

·Inventory Control

·M-Force Mobile Application Administrator

·Different Application Admin

Senior Software Administrator & Analyst

January 2012 – January 2014 Fawaz Holding (FMCG) Beirut

·ERP System Administrator - SAGE

·M-Force Mobile Application Administrator

·Report Development

·Data & Business Analysis

·Inventory Control

·Travel to Erbil, Iraq for IT Audit and tasks in all branches

·Consulting and Decision Making

·Strategy & Planning Analysis

·User Support

IT Coordinator & Consultant

August 2009 – January 2012 AHLI International Bank Down Town

Managing IT of Ahli Invest Group (financial) Company

·Application Development: ASP.Net,VB.Net, SQL, SQL Server

·Planning Primary & Disaster Backup Sites with Third Party

·Maintaining Primary & Disaster Backup Sites

·Integrated Computerized Banking System (ICBS) Administrator

·Maintaining Nortel Telephony system

·Maintaining Internet Security ( Firewall, Web filter, …)

·IT Administrator

·Maintaining Bloomberg & Reuters system & X-Trader (CITI Group)

·Maintaining Access card system

·Maintaining Nortel Telephony system

·Direct contact with third party companies for solutions and quotations

·Installing and maintaining PCs and servers

Programmer & Software Administrator

Dec 2006 – Aug 2009 TSC / ADMIC Naher el Mot

·Store-Flow ERP and POS System Administrator

·Developing Window and Web applications using VB.Net, ASP.NET & SQL

·Responsible of different functional projects

·Report development using crystal reports

·Developing applications using VB6

·Inventory Control

·SQL Server

·ORACLE SQL Basics

·Research

·User Support

Programmer

February 2006 - December 2006 Sabis International School ADMA

·Report development using SQL Server 2005 and Crystal Reports

·QA (testing and quality analysis and assurance)

Education

2005 – 2008 Notre Dame University, Zouk Mekael - Lebanon

Masters in Computer Science (Computer Information System) GPA: 3.26/4

2001 - 2005 Notre Dame University, Zouk Mekael - Lebanon

Bachelor in Computer Science (Computer Information System) GPA: 3.02/4

Senior Project

In 2001, Restaurant Solution System.

An application developed for restaurants, where the waiter can take orders on Pocket PC (Futjisu) and will be distributed wirelessly to concerned sections in the restaurant (Kitchen, Bar …)

Application also provided other features such as warehouse management, and various reports.

Other Training and Seminars

Microsoft Technical courses:

May 2008 - Data Access Development with Visual Studio 2005

June 2008 - Web Application Development with Visual Studio 2005

July 2008 - Advanced Web Application Development with Visual Studio 2005

ORACLE Course - April 2010 – ORACLE DBA Workshop I

Languages spoken

Arabic: Native language.

English: Excellent working knowledge of spoken and written English.

French: Excellent working knowledge of spoken and written French.

Hobbies

Self Defense: Aikido - 2nd Dan Black Belt. (Instructor)

Volley Ball, Camping, Scouts, swimming.

References

Fadi Semaan – National Field Marketing Manager at Red Hat - Canada - Email: ade9kw@r.postjobfree.com – Tel: +1-416-***-****

Dr. Marie Kheir - NDU Professor and Advisor Email: ade9kw@r.postjobfree.com Tel: +961-*******

Dr. Selim Sayegh - Previous Minister of Social Affairs & Dr. at Sagesse University - Email: ade9kw@r.postjobfree.com Tel: +961*******

Massoud Mrad - Branch Manager Credit Libanais Bank - Email: ade9kw@r.postjobfree.com Tel: +961*******

George Sawaya – IT Manager at Marine CPS – Email: ade9kw@r.postjobfree.com Tel: +961*******

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