MARY

JEFROSYNE

CRUZ

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

PROFILE

I am detail oriented, efficient and

highly motivated professional with 10

years of experience providing

excellent customer service and

administrative support.

CONTACT

PHONE:

974-********

ADDRESS:

Room 47 3rd Floor Philippine Store

Bldg.,Al Hamdani St., Al Sadd Doha

Qatar

EMAIL:

ade9ia@r.postjobfree.com

CHARACTER REFERENCES

Mr. Erwin Tuparan

Branch Manager of Livart Interior

Mr. Reneboy Barinque

Visual Merchandiser of Abu Issa

Mr. Dexter Cadavez

Customer Care of Livart Interior

SKILLS AND ABILITIES

-MS Office, Words, Excel and

PowerPoint

-Operating POS

-Preparing Daily Time Sheets

-Possess exceptional organizational

skills

-Communication Skills

-Marketing Skills

EDUCATION

University of the East, Caloocan Philippines

June 2003- March 2007

BSBA Major In Management

-Deans Lister from 1st yr to 4th yr college

-Member and Secretary of Management Association of the school WORK EXPERIENCE

Saleh Al Hamad Almana- Salwa Road, Front Desk Receptionist Dec. 9,2019-Present

Receive and welcome guests as they enter the showroom. Create a positive first impression by presenting a professional appearance. Handle incoming phone calls in a professional manner. Maintain a thorough knowledge of the company in order to accurately route incoming calls and take and relay messages. Distribute incoming emails. Provide clerical backup support. Undertake additional related duties as required.

Livart Interior-Old Airport Road, Administrative Assistant/Sales Specialist Sept 2018–Sept 2019

Greeting and assisting customers and guests to the showroom, Answering queries thru phone and in person, Filing and Scanning Documents, Constantly updated customers for the upcoming sales and promotions, Improving engagement with merchandise and providing outstanding customer service, Operating Cash Registers

(POS),Managing financial transactions and achieving established goals.

Goldilocks Bakeshop, Ins-Manila Philippines, Restaurant Manager April 2013–June 2018

Maintain and organize numerous office files, Preparing reports and presentations, Sorting, answering and forwarding emails to the designated department or person, Setting up for branch meetings, Reordering of stocks and supplies, Ensure profitability of the store, Orient and trained employees, Preparing effective schedule of the staff and managers and preparing daily time records of the employees every cut-off.

Bank of the Philippine Islands- Quezon City Phil.,Bank Teller/Customer Service Representative

May 2007–May 2012

Welcome clients and directing visitors to the relevant department or staff, Answering or referring inquiries, Verify and validate peso/dollar over-the-counter transactions, receive cash for deposit&withdrawal.

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