Human Resources Manager
Resume:
XAVIER ANONUEVO BERNAL
** **** ********* **. ***. Kingspoint Subd. Q.C.
************@*****.***
WORK EXPERIENCE
March 2016 – Present
MANAGER, HUMAN RESOURCES BIGCAT SOFTWARE SOLUTIONS INC.
A registered enterprise which provides technical and customer support services to foreign and offshore clients who are primarily engaged in interactive gaming.
Develop strategies to improve employee engagement, manage and design employee recognition and wellness programs, site-wide events and other activities that promote positive workplace culture.
Handle the creation and implementation of all site-wide internal communication activities and social media publications through editing of materials and design of campaign ads to effectively deliver messages on behalf of the management.
Responsible for the hiring of all open positions, from identifying, acquiring, assessing and facilitation of job offers to qualified candidates.
Manage vendor sourcing and negotiations, prepare reports, presents and communicates with management best negotiated costing on requirements for final approval.
In charge of work visa issuance, immigration documentations for expats and work closely with the Bureau of Immigration, Department of Labor and Employment, City Hall and the Bureau of Internal Revenue for all corporate affairs matters.
Oversee site-wide administrative day-to-day operations including management of transportation, accommodation, supplies, building correspondences, budgets, suppliers, clients, health and safety as well as the creation of policies in order to improve and streamline processes.
January 2014 – March 2016
SR. MANAGER, HUMAN RESOURCES TALENT ACQUISITION & EMPLOYEE ENGAGEMENT FREELANCER.COM PHILIPPINES INC.
Freelancer.ph is the world's largest freelancing, outsourcing, and crowdsourcing marketplace for small businesses.
In charge of hiring needs, sourcing, selection, administration and evaluation of applicant exam and facilitation of job offer for qualified applicants and conduct new hire orientation.
Develop recruitment strategies such as job posting optimization, digital and non-digital marketing channels and recruitment campaign planning.
Develop and execute employee engagement and rewards and recognition programs to increase productivity, curb attrition and and increase level of employee satisfaction and retention.
Manage the internal and external communication efforts and work closely with the business units and corporate marketing to communicate organization plans and programs.
Tap external connections to shape perception of Freelancer Philippines to build awareness through corporate social responsibility initiatives and external media.
Prepare budget and costing for personnel operations, engagement and recruitment.
Maintain records and compile reports concerning personnel-related data such as hires, transfers, performance appraisals, resignations and absenteeism.
Conduct exit interviews to identify reasons for employee resignation or termination.
October 2012 – December 2013
LEAD, HR ENGAGEMENT & ENABLEMENT ACCENTURE PHILIPPINES
A management consulting, technology services and outsourcing company consorting clients in the Philippines become high-performance business partners.
Develop and drive strategic people initiative programs, Accenture Clubs, Accenture Career Experience Programs and the Philippines BPO Rewards and Recognition Programs.
Sep 2010 – Sep 2012
MANAGER, HR EMPLOYEE ENGAGEMENT RESULTS COMPANIES MANILA
A customer contact solutions provider for many Fortune 500 companies with branches in Manila Philippines.
Spearhead planning and implementation of employee culture and engagement initiatives, employee incentive efforts, recognition and retention programs and corporate social responsibility initiatives and partnerships with ABS-CBN Bantay Bata 163 & Bantay Kalikasan at the regional sites of responsibility.
Coordinate and identify leadership development initiatives, workshops and trainings, and activities and strategize the company’s approach to rewards and recognition programs.
Develop and maintain corporate image and branding, preparation of press releases and media kits, coordinate and participate in promotional activities and trade shows to market products and services.
Build and maintain partnership with key suppliers and customers, review and negotiate costing and quotations, prepare purchase requisitions, approve and issue purchase orders in accordance with company policy and negotiated terms and conditions.
Provide analysis and guidance to the Sr. Manager of HR and site leadership team by providing honest and accurate information and feedback learned through project debriefs.
Prepare, pitch and allocate employee engagement budget.
July 2006 – Sep 2010
SR. SUPERVISOR, HR EMPLOYEE ENGAGEMENT CONVERGYS PHILIPPINES
A global leader in providing customer care, human resources and billing services.
Deploy, implement and coordinate employee programs and site initiatives to ensure a positive and exciting environment across all sites, manage and celebrate Convergys events and other rewards & recognition programs.
Create documentations of employee engagement activities, maintain employee database used for purposes of data gathering, spearhead focus group discussions, employee pulse surveys and prepare project briefs and debriefs.
Attend to proposal queries, supplier clarification of specifics and assist in the screening of appropriate local vendors.
Manage and maintain an active pool of employee engagement champions.
Manage costs and resources to ensure activities are within budget and seek opportunity for cost saving solutions.
Create materials that update and inform employees through the different communication tools and mechanisms.
Handle account management (Business and Resource Units) assignment and ensure that efficient delivery of service is met.
December 2002 – June 2005
DATABASE OFFICER ITOUCHPOINT SOFTECH PVT. LTD.
An American Directory Assistance Call Center outsourcing their operations in the Philippine.
Specialize in data information such as listing discrepancy revisions and other customer service complaints.
January 2000 – Present
FREELANCE INTERIOR DESIGNER & CREATIVE CONSULTANT SET DESIGNER FOR THE BREAKFAST SHOW ABS-CBN STUDIO 23
EDUCATION
BACHELOR OF SCIENCE MAJOR IN INTERIOR DESIGN
De La Salle University – College of Saint Benilde
Taft Avenue, Manila 1998-2003
The Philippine School of Interior Design
Pasong Tamo, Makati City 1998-2001
SEMINARS & TRAININGS ATTENDED
SOCIAL MEDIA MARKETING
Bigcat Software Solutions Inc.
EFFECTIVE HUMAN RESOURCES MANAGEMENT
Convergys Corporation, Accenture Philippines, Results Manila
LEADERSHIP & MANAGEMENT WORKSHOP
Freelancer.com Philippines Inc.
INTERNATIONAL INTERIOR DESIGN STUDIO SHORT COURSE
Shangri-La, Makati
MANAGEMENT TRAINING PROGRAM
Convergys Corporation
KEY STEPS FOR SUPERVISORS
Guthrie and Jensen, Convergys Corporation
PERSONAL BACKGROUND
Born in the Philippines on September 1, 1980. Fluent in English and Filipino. Has the ability to work under pressure with very good leadership skills. Knowledgeable in Microsoft applications and Adobe Photoshop.
REFERENCES
Available upon request
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