KM
Kristin Myers
*****************@*****.*** C: 704-***-**** Belmont, NC 28012
Summary
Results-driven sales member and manager, bringing a demonstrated record of progressive growth and accomplishment in the merchandise industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.
Skills
Business growth opportunities
Increase client base
Increase revenue
Managing sales of products
Excellent communication skills
Self Motivated
Ability to form lasting relationships
Great work ethic and accountability
Aggressive sales techniques
Market strategy development
Experience
Steelecreek Pediatric Dentistry Belmont, NC DA II 01/2018 - Current
Multi-task between clinician and front office professional.
Ordered dental products through Darby, Benco and Henry Schein.
Built loyal patient following and retained patients by providing empathetic and caring service.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnosis and treatment.
Coordinated and managed patient care with efficiency and professionalism by scheduling appointments and educating patients.
Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details, and reviewing post operative instructions.
Brookdale Pediatric Dentistry Charlotte, NC Dental Practice Manager and DA II 02/2016 - 12/2017
Managed operations for 4 person dental practice, facilitating excellent patient support services, direction and guidance.
Worked with a dental sales representative.
Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
Organized supply purchases, equipment upgrades and operating expenses.
Developed promotional programs to attract new patients.
Generated repeat business through exceptional customer service.
Market strategy development.
Maintained master calendar and scheduled new appointments based on provider availability.
Bird Pediatric Dentistry Charlotte, NC Orthodontic Assistant 08/2007 - 08/2012
Ordered products through dental sales representatives from 3M, Benco, Patterson and Henry Schein.
Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
Made impressions of teeth for mouth guards and other oral fixtures.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Attached wiring for braces and advised patients on how to properly and gently brush and floss.
Scheduled cleanings and dental appointments for patients using Dolphin Software.
Flexed between positions to handle staff needs and meet schedules.
SteelecreekBCBG Max Azria Group Inc. Charlotte, NC Assistant Manage 08/2004 - 12/2007
Due to sales performance, promoted from Key Holder to Assistant Manager after one month of employment.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Enhanced sales by implementing merchandising and promotional improvements.
Managed staff of 7 associates.
Provided exceptional customer service.
Maximize customer service.
Building customer relationships and driving product sales.
Met and exceeded sales targets on a monthly basis.
Communicate job expectations and provide direction, support and motivation to the sales team to meet agreed targets.
Formed lasting relationships.
Aggressive sales techniques.
Professional appearance upheld at all times.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Education and Training
York Technical College Rock Hill, SC 4.0 GPA Pre Dental Hygiene
Cleveland Community College Shelby, NC 4.0 GPA Pre Dental Hygiene
Central Piedmont Community College Charlotte, NC General Studies
Gaston College Dallas, NC 4.0 GPA, President's List, General Studies
North Gaston High School Dallas, NC High School Diploma Expected in 06/1998
Certifications
Dental Radiography Certified, The University of North Carolina, Chapel Hill
Aid/CPR
DA II
Maintained 4.0 GPA
President's List