Summary
Skills
Experience
Education and Training
DARLENE SPEARS
**** ****** **** *****, **** Hill, SC 29732 C: 803-***-**** *******.******@*****.*** Personable and deadline-drive Customer Service Representative. Solid team player experienced in working in a fast-paced environment. Highly skilled in delivering excellent customer service and exceeding client expectations. CPR and First Aid certified
Team building
Adolescent nutrition
Special dietary needs
Reports generation and analysis
Microsoft Office
Computer proficient
Sales Consultant representative Jan 2006 to Current AT&T Charlotte, North Carolina
Daily inbound calls responsible for offering products based on customers needs in an effort to show potential benefits and advantages of services uniquely Identified for prospective customers using company generated methods. Exercise sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction and also to maintain customer retention rates Nutrition Assistant Dec 1999 to Jan 2006
Mecklenburg County Health department (W.I.C.) program Charlotte, NC Conducted clients individual nutritional assessments, monitored and documented nutritional risks, used quality control procedures interpreted from clients data and laboratory testing. Clients educated with therapeutic meal planning, to prevent nutritional risk using the components of the W.I.C. program government guidelines. Nutritionist Aug 1990 to Dec 1999
Onondaga County Health department (W.IC.) Program Syracuse, New York Assessed the nutritional condition of women infants and children using proper guidelines from the government department. Weighing clients,assessing clients length and testing clients iron level's.Recommended food guidelines for well-balanced meal plans in line with client's age, gender, diagnosis, and Cultural background. Established with healthful and therapeutic meal plans and menus based on recommended and identified nutritional needs
Bachelor of Science, Human services
Buffalo State University College Buffalo, New York Minor : Nutrition Food Science
Certified Nursing Assistant
Attended Sports Nutrition seminar
Activities and Honors
Buffalo state Alumni Member
Buffalo state Women's Basketball Hall of Fame
Employee of the year for 4 years
References: Available upon request