Summary

Skills

Experience

Education and Training

DARLENE SPEARS

**** ****** **** *****, **** Hill, SC 29732 C: 803-***-**** ade9al@r.postjobfree.com Personable and deadline-drive Customer Service Representative. Solid team player experienced in working in a fast-paced environment. Highly skilled in delivering excellent customer service and exceeding client expectations. CPR and First Aid certified

Team building

Adolescent nutrition

Special dietary needs

Reports generation and analysis

Microsoft Office

Computer proficient

Sales Consultant representative Jan 2006 to Current AT&T Charlotte, North Carolina

Daily inbound calls responsible for offering products based on customers needs in an effort to show potential benefits and advantages of services uniquely Identified for prospective customers using company generated methods. Exercise sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction and also to maintain customer retention rates Nutrition Assistant Dec 1999 to Jan 2006

Mecklenburg County Health department (W.I.C.) program Charlotte, NC Conducted clients individual nutritional assessments, monitored and documented nutritional risks, used quality control procedures interpreted from clients data and laboratory testing. Clients educated with therapeutic meal planning, to prevent nutritional risk using the components of the W.I.C. program government guidelines. Nutritionist Aug 1990 to Dec 1999

Onondaga County Health department (W.IC.) Program Syracuse, New York Assessed the nutritional condition of women infants and children using proper guidelines from the government department. Weighing clients,assessing clients length and testing clients iron level's.Recommended food guidelines for well-balanced meal plans in line with client's age, gender, diagnosis, and Cultural background. Established with healthful and therapeutic meal plans and menus based on recommended and identified nutritional needs

Bachelor of Science, Human services

Buffalo State University College Buffalo, New York Minor : Nutrition Food Science

Certified Nursing Assistant

Attended Sports Nutrition seminar

Activities and Honors

Buffalo state Alumni Member

Buffalo state Women's Basketball Hall of Fame

Employee of the year for 4 years

References: Available upon request