Laverne Lyon

**** *** ******* *** / ********, NC / 27377 / Phone: 201-***-****

OBJECTIVE: To secure a career within an organization where I can sustain a lengthy employment and utilize my skills to further my advancement while offering something beneficial to the work environment

QUALIFICATIONS:

20+ years of experience using Microsoft Office, Excel and Outlook

15+ years of experience as a Credit Specialist in a variety of retain settings

3+ years of experience in a medical/psychiatric office setting

SKILLS:

Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Access, etc.)

Qualified speedy and accurate keyboard typist (40 WPM)

Ability to work with several computer operating systems (Windows, Mac, Linux)

Exceptional communicator who conveys information both verbally and written

Highly organized and detailed orientated employee committed to professionalism

EDUCATION:

Henry Snyder High School

High School Diploma

Graduated June 1985

WORK EXPERIENCE:

Correctional Officer

Polk Correctional Institution

1001 Veazey Road / Butner, NC 27509

06/2020 – Current Date

Responsible for ensuring the care, custody, and control of inmates. I observe inmate activity in person and on closed-circuit monitors, identify inmates who have behavioral, medical, or other problems so that appropriate safety and security measures can be taken. I perform general security duties to prevent escape, disorder, rule infractions, and harm to inmates, visitors, and staff. I perform security assignments such as searching inmates, visitors, cells and other areas for weapons and contraband, monitoring and regulating inmate and staff movement, maintaining and recording inmate counts, cell assignments and other pertinent information. I escort inmates within and outside the institution, use and maintain keys, supervise inmate work details and any other duties assigned by my supervisor.

Credit Coordinator

Centric Brands, Inc.

620 S. Elm Street/ Greensboro, NC 27406

06/2010 – 05/2020

Responsible for manually processing customer payments for all credit card orders while tracking and informing associates on credit applications, concerns and inquiries. I evaluated and released approved orders in SAP, set up new accounts, maintained SAP credit lines from Factor, contacted customers when the store had received their special order products, tracked credit card application sales by district, coordinated with the Factor CIT on order processes and approvals while reviewing exposure for Factored and Non-Factored shipment invoices. I communicated daily with the company's sales team in order to resolve outstanding client issues while providing a high-level of customer service at all times.

Credit Specialist

Fashion Options, Inc.

1370 Broadway / New York, NY 10018

06/2007 – 05/2010

Responsible for performing comprehensive analysis of client financial histories to ascertain whether such entities qualified for loans or lines of credit. I assisted in the recovery of unpaid dues, investigated and resolved all chargeback issues for major accounts (Target, Belk, Kohl's, Modell's Sporting Goods, Sears, Kmart, Bonton and Ross) including shipping violations, shortages of goods and late shipments for high-impact clientele. I collaborated with the Factor CIT and sales team to resolve outstanding customer issues, handled billing invoices, payment collections and the submission of pick ticket orders. I prepared reports, spreadsheets and graphs through Microsoft Excel in connection with the month-end close of accounts while performing a variety of support functions to facilitate payment for all incomplete receivables.

Accounts Receivable Specialist

Neema Clothing, LTD

74 Gould Street / Bayonne, NJ 07002

10/2004 – 05/2007

Responsible for collecting payments for the company while using my skills in project management, organization and communications to collect payments from clients and customers. I tracked payments and made banking deposits, assisted the Controller with preparation of reports in connection with month-end close of accounts, reconciled daily transactions to verify that customer accounts were balanced. I tracked daily cash applications, processed and posted checks sent from customers, processed credits and wrote-off transactions while communicating with customer service and the distribution team to resolve chargeback issues.

Health Care Technician

The Arc of New Jersey

985 Livingston Avenue / North Brunswick, NJ 08902

04/2000 – 09/2004

Responsible for monitoring and documenting behaviors of group home clients and high functioning adults with mild to severe intellectual developmental disorders and disabilities. I escorted them to volunteer centers and supervised them while they performed their daily duties or activities. I assisted clients with applying for jobs, on-site performance evaluations and preparation to function in society independently. I operated on call when necessary and was trained in CPR, administrating medication and non-violent crisis intervention techniques.

HONORS AND ACCOMPLISHMENTS:

American Cancer Society Appreciation Award for Outstanding Volunteer (2015)

PROFESSIONAL ASSOCIATIONS:

State of New Jersey Rent Leveling Board Commissioner (2010)

VOLUNTEER EXPERIENCE:

Volunteer at United Way

Volunteer at Community Food Bank

Volunteer at American Cancer Society

REFERENCES:

Mark Caldwell

Chief Financial Officer

646-***-****

ade96j@r.postjobfree.com

Antoinette Masula

VP of Finance

516-***-****

ade96j@r.postjobfree.com

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