Sales Manager

Phone :( M) +91-996******* Email:*********@*****.***

OBJECTIVE

A position in an organization where I can grow my skills and utilize my knowledge for the growth of the organization that I have nurtured along the years.

WORK EXPERIENCE: 7 YEARS 8 MONTHS

DOMAIN AREA: TEAM MANAGEMENT, OPERATIONS MANAGEMENT & CLIENT RELATIONSHIP

PROFESSIONAL SUMMARY

• Experience managing a team of 8 members.

• Responsible for Client Relationship and maintaining allocated accounts.

• Managing workforce by scheduling roaster.

• Manage escalations, review the performance and share feedback to the team.

• Requirement gathering and knowledge transfer along with client management.

• SLA management, attend client meetings with reports based on teams performance.

• Responsible for training and end to end process handling.

CAREER EXPERIENCE

BlackNgreen Mobile Solutions Private Ltd, Senior Executive-Supply Chain Management May’16 – Dec’19

About Enterprise: BlackNgreen partnerships with leading telecom operators across the Globe to deliver its revolutionary telecom products and value added services.

Role and Responsibilities:

Responsibilities for IT Hardware/software Purchase and Engineering support across the globe for all New Business Ventures.

Responsible for allocating the IT assets such as Servers and Racks, Network, Voice equipment, Desktops & Laptops for all new business & Ramp ups in various countries.

Analyze and compare financial reports and pricing proposals from several trusted suppliers before negotiating terms and prices to obtain the best deal for the company

Prepare End to End contract management, contract drafting, contract negotiation, presales, RFXs, bid management, commercials.

If hardware requirement can’t be fulfilled with local purchase, proactively execute cross country purchase adhering to Foreign Trade Policies.

Export Document Preparation – Invoice, Packing List and other documents and arranging logistics.

Track orders and ensure timely delivery, review quality of purchased products, enter order details (e.g. vendors, quantities, Serial number, prices) into internal database.

Conducting quarterly meeting with the vendors and discussing about the needs & expectations to ramp up business.

Solving issues related to vendor billings on timely basis without failure or escalation and submitting accurate data and genuine bill copies to Finance on regular basis.

Manage all IT and Telecom inventory, prepare reports on purchases, including cost analysis.

Managing Shipments & Custom formalities end to end in different countries.

Maintaining AMC & warranty for all assets.

Achievement:

Trim down overall shipping Expenses to 55% from Export shipments, use of Prepaid shipping and by using of packaging recommended by Cargo carrier to avoid "dimensional fees".

Build a positive relationship with vendors and freelancer over 42 countries and 85 telecom Operators which helps me to find a technician or Engineers to Troubleshoot Hardware Issues and Peripherals change under crucial time frame so as to avoid heavy revenue loss.

Additional role given in Fellow Enterprise: AIR90 Automotive Private Limited.

About Enterprise: Supply of world class Automotive Parts and accessories to Indian Market.

Role and Responsibilities:

Facilitated to Acquired trade related certification like IEC, GST Registration, BIS Certification.

Placing purchase order with foreign vendor As per import term FOB, CRF,CIF have to arrange the shipment from shipper place to India

Checking of Bill of Entry Checklist.

Follow Import Clearance Procedure, Verify Documentation and Duty Calculation.

Solve customs query over import items.

co-ordinated with CHA and Freight forwarders for smooth delivery of material to warehouse.

Arranging import clearance fund from accounts giving to clearance team timely.

Import costing for product divisions.

Handle deliveries with short or over-ordered product, goods not received, and damaged items.

Maintain master file with 1768 Sku from 17 Suppliers.

Maintain up to date and precise records of orders, shipments, inventory, and sales reports.

Addressed the ERP needs and responsible for listing fast moving company product on e-commerce.

Trained a warehouse, Despatch and sales team on ERP- Receive goods, Stock update, customer data base management, issuing proforma Invoice, Sales Invoices, Returns and damages, Gate Pass, POS, and other task like e-way bill generations, Fulfil company website orders and other e-commerce orders (Amazon, Flipkart, Paytm, Snapdeal).

Accenture Services Pvt. Ltd Material planner – Mechanical systems Aug’13 – May’16

Deployed in offshore support Team for a Leading Canadian Aerospace Engine Manufacturer.

Role and Responsibilities:

Raw materials planning, to cover the firmed orders in plants.

Closely following up with supplier for the parts to be received in plant on time.

Maintaining 100% OTD and 100%OTC.

Creating PO’s from MRP system ensure timely placement and delivery of the components in line with production planning requirements.

Expedite and reschedule open purchase orders to suit production planning requirements.

Review historical data including sales trends, research demand drivers, material on time delivery, commodity spends with in dedicated production cell.

By using XRM tool, working on 8 week shortage to avoid last minute rush / avoid line stop

Working with forecaster, to find the current accurate demand in system and following up the supplier on weekly basics regarding the WIP status and the ETD of the product.

Inventory reduction - With the help of the forecaster, reducing the inventory in in-house across multiple locations.

Working on with the damaged part (RTV), to debit/ credit the supplier with respective liability.

Clearing the invoice (P2P) on time for the supplier.

Negotiating with the supplier for Orders Pull in and push out to clear the respective order.

Allocating the materials from the raw materials buyers with respective to the engine to clear the ship set.

Coordinating with the marketing team on every quarter to confirm the parts to be allocated.

Closely monitoring cost, Quality, delivery, and lean for the supplier. Scheduling the call with supplier on weekly basics to improve their score cards.

Managing plans for stock levels with respective sales and the forecast.

Reacting to the changes in order placed inside the lead time – following up with the supplier for their Stock and WIP status on weekly basics and store count on each quarter.

Generation of consumption vs. planned, ordered reports, inventory balances, and target & process cycle time performance measures for management review.

Achievement:

Assigned as an Spoc to allocate any Adhoc work request to 53 material planners from various value steam.

Rewarded for Implementing Safety stock for Critical Parts, and Keen on selling back high value obsolete stock

which leads to a Canadian Dollar saving of $52K.

Agility Logistics Junior Process Associate- Integrated Supply Chain Solution May’12 – Aug’13

About Enterprise: Third-Party Logistics and Supply Chain Management Company expertise for handling defence, Government and Critical Projects which operates in more than 100 countries.

Role and Responsibilities:

Coordinating with different customers, shipping lines, transporting team.

Handled 13 Critical Agility Network for customers from South America, West Africa & Asia pacific region, with a view to providing information from Pre Pick Up to Delivery Order.

Verifying all Customer documents like Invoice, packing list, certificate of origin, IMDG and others.

Tracking the shipment status and updating the customer

On time submission of Pre-alert to Customer & CHA.

Generating and sharing reports on Shipment status for various Country manager on daily/ weekly/ fortnightly/Monthly basis. (Container Manifest report, Piece count/weight container report)

Escalating operational issues to the right level in the branch/ region/ country in order to ensure the right levels of service to the customer.

Preparing weekly & monthly performance & Allocation vs utilization report

Achievement:

Reduced man hours by 1.15hrs for 12 Full time employee by triggering the raw data from Log-net to user E-mail.

Project Software Knowledge

Proficient in ERP - SAP MM, XRM, Tally, Microsoft Office Suite (Excel, Word, PowerPoint).

ACADEMIC PROFILE

M.B.A specialized in Operations and Human Resource from SRM B-School, SRM University (2010 – 2012).

• B.Sc Computer science, Apollo Arts and Science College, University of Madras (2006-2009).

Personal Details

Date of Birth : 20-09-1988

Sex : Male

Nationality : Indian

Address : 321 10th Cross Street, TP Chatram, Kilpauk, Chennai -60010, Tamil Nadu

Languages : English and Tamil (Read and Write)

Passport Details

Passport Number : S0793001

Place of Issue : Chennai,India

Date of Expiry : 02/05/2028

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