Scrum Master

ADEBOLA OYEKU

ATLANTA, GA C: 678-***-**** ***.*****@*****.***

SUMMARY

Dynamic and meticulous Professional Scrum Master with more than 5 years' experience in applying Scrum Values to nurture a collaborative environment, boost team progress and optimize product delivery.

SKILLS

Agile methodologies

Resource planning

Project organization

Customer service

Process improvement

Strategic planning

Relationship development

Team management

Operational improvement

Communications

Problem resolution

EXPERIENCE

04/2015 to Current Sr. Scrum Master

Pearson North America Atlanta, GA

Exhibits servant-leadership to develop and reinforce Agile mindsets in service development and product management.

Demonstrates senior level aptitude at mentoring and training Agile methodologies

Coaches teams on adoption and improving agile methods and practice to deliver iteration goals.

Cooperates with stakeholders, PO and developers to facilitate and promote effective communication.

Works with Product Owners and team members to practice healthy backlog management and prioritization practices.

Introduces various estimation techniques.

Monitors key metrics that help the team see how they are doing e.g. velocity, burn-down charts, test coverage, etc.

Guides teams in conflict resolution techniques to quickly identify and resolve internal impediments.

Identifies and addresses external impediments, thus eliminating disruptions to team progress.

Trains and mentors team members on best and most effective ways to use Scrum ‘inspect and adapt’ processes to improve efficiency during sprints and reduce production times.

Streamlined daily standup ceremonies.

Instructs team on Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews and, sprint retrospective) and other events for various scrum teams.

Ensure adherence to ‘Definition of Done’ protocols and Scrum framework values and rules.

Oversees on-site and off-site teams of up to 10 professionals working on diverse IT projects.

Manages multiple internal and outside scrum teams, ensuring effective collaboration.

Encourages over-communication as necessary to confirm a shared understanding of dependencies.

07/2012 to 12/2014 Scrum Master

Nigerian Reunion Corporation Atlanta, GA

Managed entire project life cycle from initial concept through final delivery.

Set project schedules and oversaw milestones for duration of project.

Converted existing business objectives into specific measurable, time- based goals and realistic action plans.

Created detailed report on strengths and weaknesses of current project management for client companies.

Coached project management teams on recognizing and minimizing risks, using key actual projects as examples.

Identified, addressed and either resolved or escalated project issues.

Updated project plans based on changing objectives, specifications and staff availability.

Delivered four projects per year with consistent record of meeting timeline, scope and budget requirements.

Brought in additional project personnel and resources to meet demands.

Devised implementation plans, including cost-benefit and ROI analyses.

Used well-organized and implemented Agile methodologies to efficiently manage project needs.

03/2010 to 06/2012 Team Leader Supervisor

Pearson North America Atlanta, GA

Supervised successful team of professional scorers by conveying project information consistently, quickly resolving issues and delivering constructive feedback.

Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with project guidelines to keep scoring materials within tight tolerances.

Led transformation of scoring proficiency, increasing speed of scoring, reducing inaccuracies, eliminating inefficiencies and enhancing quality.

Assisted in refining procedures, defining best practices and correcting reported audit issues.

Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.

Increased team efficiency by 80% among first-time scorers by inspiring motivation, spins and changes for quality and timeliness.

Led daily scrum stand-ups and Agile planning meetings for multiple, concurrent projects.

08/2006 to 08/2007 Associate Manager

Marshalls Durham, NC

Directed and led employees, supervising activities to drive productivity and efficiency.

Enforced company policies and procedures to strengthen operational standards across departments.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

Organized schedules, workflows and shift coverage to meet expected business demands.

Enhanced sales by implementing merchandising and promotional improvements.

Evaluated employee performance and developed improvement plans.

Managed personnel scheduling, facilitating adequate coverage to meet demand.

Trained team of 12 to deliver outstanding customer service, boosting customer satisfaction ratings by 75%.

Coached and mentored employees by delivering training, guidance and performance monitoring.

Mentored staff to enhance skills and achieve daily targets, using hands- on and motivational leadership.

08/2004 to 08/2006 Team Lead

Target Apex, NC

Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Mentored junior employees how to meet operational and sales goals with proactive strategies.

Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.

Taught staff how to handle difficult situations with calm and professionalism.

Responded to customer inquiries and delivered appropriate information after carefully researching issues.

Mentored newly hired customer service reps in upselling techniques, product placement and visual merchandising to improve sales expertise.

Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.

Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity. EDUCATION AND TRAINING

06/2010 Master of Science: Public Administration

University of Phoenix Atlanta, GA

05/2007 Bachelor of Arts: Political Science

North Carolina Central University Durham, NC

CERTIFICATIONS

Professional Scrum Master 1 (PSM)

Contact this candidate