Professional Summary
Knowledgeable and dedicated customer service professional, solid team player with outgoing and positive demeanor, motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Energetic and results-oriented with passion for developing relationships to grow business.
Crew Member
McDonalds, Bradley, IL
Developed communication skills by greeting customers with a cheerful outlook.
Responded with a smile and eye contact when speaking clearly about their order to make sure everyone felt welcomed.
Listened intently when approached and made sure customers had my full undivided attention.
Sports Marketing & Events Intern
Eastern Illinois University, Charleston, IL
Encouraged audience members to participate in promotions throughout sporting events.
Controlled sound system during breaks to motivate stadium throughout scheduled events.
Managed video cameras to capture performance during games.
Cast Member
Walt Disney World, Orlando, FL
Provided a high-quality and exceptional guest experience in a quick and organized manner.
Managed food while being aware of any guest allergies or elements in the kitchen.
Applied the Four Keys: Safety, Courtesy, Show, and Efficiency to the workplace.
Customer Service/Cashier/Systems Monitor
Meijer, Bradley, IL
Administered chemicals and cleaning tools/supplies for maintaining a neat and clean work environment.
Efficiently ring up items and process payments to keep customers flowing through check-out aisles.
Answer questions about merchandise and current promotions.
Installed and maintained hardware and software components on computer stations and IT equipment.
Jun 2016 – Aug 2018
Aug 2017 – May 2018
Aug 2018 – Jan 2019
May 2019 - Present
Professional Experience
Shipping procedures understanding Stocking and replenishing
POS systems expert
Staff education and training
MS Office proficiency
Money handling abilities
Detail-oriented
Active listening
Creativity
Additional Skills
Los Angeles Film School
GPA: 4.0
Los Angeles, CA
Entertainment Business (Expected graduation Jan 2023)
Eastern Illinois University
GPA: 3.5
Charleston, IL
Marketing and Film Studies (Dec 2019)
Education
Contact
********@*****.***
105 Old Farm Mid Court
Bradley, IL 60915
RYLEE GARRETT
ENTERTAINMENT BUSINESS