Special Education Medical
Resume:
Sharon Healy-Meistrich
Orlando, Florida 32826
*********@***.***
Personal Summary
Maintained positive and proactive communication with over 350 clients concerning all aspects of their A/R for accounts receivables and collections
Responsible for bank reconciliations, posting to the GL, accounts payable, returned items and working with 3rd party collections
Ensured and maintained collection efforts on all accounts past 30 days
Documented all collection contacts through a computer-based program and communicated my efforts every 2 weeks to update collection efforts and to seek guidance going forward
Experience working with Great Plains, Quick Books, Excel and Word
Education
Glassboro State College of New Jersey, Special Education Program
Teacher of the Handicapped
Skills
Team player, shares information, communicates effectively, delegates when necessary and is highly motivated to succeed
Ability to work under tight deadlines and pressure and to multitask when required
Excellent written and interpersonal communication and public relation skills
Excellent customer service skills, organizational skills, problem solving and analytical skills
Ability to prioritize and meet deadlines in a fast-paced environment
Experience working with Great Plains, Quick Books, Excel and Word
Experience
Jackson Health 11/2015-7/2020
Corporate Accounts Receivable/Collections Specialist
Posted cash of approx. $500K- 1.5 million daily to 2 separate accounts
Performed credit checks on prospective customers and determined credit worthiness
Contacted facilities vis phone, email and mail regarding outstanding A/R balances, updated collection notes in computer-based program
Ran statements, invoices, time sheets per facility to assist in A/R and collections efforts for 5 separate companies. Each company contained any where from 40- 350 facilities.
Maintain daily up to date activity reports of cash application and collection efforts
Communicated with sales team of new account status and outstanding A/R balances
Negotiate possible payment plans with overdue customers
Completed and applied credit and debit memos to clean customer accounts or to move misapplied funds when needed on a weekly basis
Liaison between facilities and billing department to reconcile billing issues, i.e. OT issues, GU hours, incorrect bill rates or incorrect hours
Robert Half Staffing 7/2015-11/2015 Corporate Accounts Receivable/Collections Specialist
Worked at Jackson Health on a temp to perm basis
Windoor Inc.
CREDIT/COLLECTION SPECIALIST 6/2007-11/2014
Post cash daily to the aging, approx. $500,000.00 to 1.5 million per week
Process invoices daily, 2-4 million on a monthly basis
Deposit cash to the bank through a remote capture program
Process credit card payments and track once they are credited to the bank
Apply prepaid deposits to invoices once they are generated
File Notice to Owners daily and track to ensure that liens are filed in a timely fashion within the 90-day terms
Complete Partial and Final lien releases as requested
Ensure and maintain collection efforts on all accounts past 30 days
Document all collection contacts through a computer-based program and meet with the owners every two weeks to update collection efforts
Track and maintain credit hold status for all accounts past 45 days
Communicate with the shipping department for all pre-paid, COD and out of country shipments
Set up and maintain all dealer accounts which includes determining credit limits, running credit through DNB, tracking tax resale certificates and closing accounts
Communicate with the attorney for all issues involving liens, filing suits against delinquent accounts and other legal matters
Issued and applied all credits for return of materials, discrepancies of invoices and service credits
Completed month end close of approx. 15 GL accounts and completed monthly reports to assist CFO with monthly and year end close
Tracked GL balances daily to ensure accurate recording of all posting to the A/R
Tracked all revenue by salesperson and territory to assist in the commission structure and worked closely with all salesperson to update their accounts on weekly basis
Tracked all non-revenue accounts to assist in inventory on a quarterly basis
Realtime Services, Inc. 9/1999-5/2006
DIRECTOR OF CASH MANAGEMENT
Managed an A/R of 8.5-10 million dollars. This consisted of approx. 500-750 customers
Designed and implemented a credit and collection policy and procedures program
Accelerated cash flow by reducing the average DSO from 120+ days to an average of 75 days over a 2-year period for 80% medical and 20% non-medical accounts
Posted approx. 1.5-2 million dollars each week to the A/R
Managed 6 operating accounts and 25-30 payroll accounts daily, consisting of bank deposits, wires, direct deposits and maintaining adequate impress amounts to cover 940 and 941 taxes, A/P checks and settlement distributions
Comply with all bank policies regarding overdrafts, account openings, product documentation and funds control
Managed a bank loan from BOA and PNC banks of 10 million dollars
Completed a weekly borrowing base report and quarterly bank audits
Designed numerous spreadsheets to capture all data in a timely fashion
Trained outside staff on proper credit and collection procedures
Maintained positive and proactive communication with 25-30 clients concerning all aspects of their A/R and collections
Responsible for bank reconciliations, posting to the GL, accounts payable, returned items and working with 3rd party collections
Supervised the collection department
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