FJANARDHANA REDDY GOWKANPALLI

Sr Salesforce & CPQ Developer

Roles

Technical Lead consultant

Senior Salesforce & CPQ Developer

SFDC developer

CRM consultant

Salesforce developer

CRM admin

Software Developer

Salesforce Certification

App Builder #17870349

Platform I#17979847

Platform II #18178787

Admin ADM-201 #18964897

Salesforce CPQ #21402516

Representative Clients

Infoblox

Trade Shift

Kaiser

Aetna

Honeywell

VIP mortgage

Unilever

Musqot

TE Connectivity

Education, Licenses & Certifications

MCA from Sri Krishnadevaraya University India - 2011

BSc Computers from Sri Krishnadevaraya University India-2008

Summary

9+ years of IT experience with 8+ years working as a Salesforce Development and Core Java Development involved in analysis, design, development, testing, delivery, and maintenance of CRM systems.

Professional and Industry Experience

Hands-on experiences with an end to end application projects, support application projects, and Lightning implementations.

Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC and Packages.

Extensive experience in designing of custom objects, custom labels, custom fields, Picklists, Page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, custom Tabs, custom reports, Record Types, Report folders, Report extractions to various formats, design of Visualforce Pages, Custom Setting Record Types and Dashboards according to application requirements.

In-depth knowledge in Product setup, Product Options, Product configuration & rules, Pricing, Discounting and Quote templates in Steelbrick CPQ

Experience in Creating User Roles, Role Hierarchies, Profiles, Permission sets, Public Groups, Queues and Sharing settings to ensure that the protected data is available only to the authorized users.

Experience in Lightning Components, Events, Helpers, Lightning Schema Builder, Lightning App Builder, and Aura Attributes.

Good knowledge of sharing rules and user access privileges and Field Level Security.

Good knowledge in writing Test classes before deploying into production.

Experience in Post-install script Class and Install Handler Interface.

Worked with Data Integrations from Marketo and Ring lead to Salesforce Orgs.

Experience in Packages like Managed package and Unmanaged package and Patch Org Creation.

Experience in Publishing APP in APPEXCHNAGE Marketplace, Scan app using Salesforce Check Mark Tool and

Burp Suite Tool.

Experience working on Communities and SOAP API and REST API.

Experience in Sales Cloud, Service Cloud, and Marketing Clouds.

Experienced in Agile development environment and methodologies including Scrum and TAM Meeting.

Experience in working with Salesforce.com Sandbox to Sandbox and sandbox to production environments.

Experience in working with Jitter bit (ETL tool) data tool and APEX Data Loader, Force.com IDE (Eclipse 4.3), Bid bucket.

Experience in building lightning components, Lightning Connect, Lightning App Builder, Lightning Scheme builder, and Lightning Framework.

Experience in the Data Model related to Steelbrick CPQ and good knowledge of Steelbrick CPQ objects used in Quote to Order process.

Experience in designing and implementing new Product Rules, Price rules, Approval rules, Salesforce objects, workflow rules, custom layouts, and other standard Salesforce customizations.

Experience in Single Sign-on (SSO) Functionality Implementing for Multiple systems.

Experience Developing Lightning components using AURA opensource Framework.

Good analytical, verbal, written communication and interpersonal skills.

Implemented Security and sharing rules at object, field, and record level for different users at different levels of the organization.

Experience in SFDC Development in implementing Apex classes, Test classes, Triggers, Visual Force, Force.com IDE, SOQL and SOSL and Custom setting, Callouts, Web services.

Having a good knowledge of all phases of SDLC with expertise in Requirement Gathering, Analysis, Designing, Development, and Testing.

Self-motivated and capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.

Acted as the primary liaison between IT and business personnel facilitating proper understanding of the business needs and criticality of the business workflow. Worked with Onshore and offshore teams.

Technical Skills

Programming Languages: Salesforce (Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Visualforce pages, Visualforce component and controllers Lightning Components, Salesforce CPQ, Custom Setting), C, C++, Core Java, SQL, PLSQL.

CRM Tool : Salesforce.com, Force.com

Web Standards : Visual Force (Salesforce), JavaScript, HTML, XHTML, CSS, XML

Security Tools : Salesforce Check Mark tool, Burt suite Tool.

Operating Systems : Windows NT / 2000 / XP Pro / Vista / 2003 / 7

Deployment Tools : Change Sets, Eclipse,ANT Tool, Jenkins, GitHub.

Work experience

Infoblox

October 2018-Till Date

Currently working as Sr Salesforce Developer.

•Setting up and configuring Salesforce.com and SteelBrick CPQ for client use including customizations to meet our clients desired business processes, reports and dashboards.

•Configuring Product bundles and product rules around the bundle configuration.

•Communicating with Sales and Renewal reps regarding issues in the current system and configuration.

•Creating Price Rules and Price Actions based on organization requirements.

•Configure Approval rules around Advanced Approval Package with Approval Conditions and created records related to respective approval rules.

•Hands on experience in upgrading CPQ and Advanced Approvals packages.

•Expertise in the SaaS, Hardware, Software and Maintenance business model, especially in the CPQ and Quote to Cash process area.

•Performed End to End testing, smoke testing and UAT for the Upgrade and other developments or configuration changes.

•Created approval rules and approval hierarchy using Advance Approvals package.

•Providing system support and resolving issues in real time in the current production system.

•Coordinating with offshore team regarding the issues and deliverables.

•Creating Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.

•Experience in designing, coding, and implementing APEX code Triggers, Classes, Components, etc, Visualforce components, SOQL statements

•Customizing page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.

Environment: Salesforce, Force.com platform, Steelbrick CPQ package, Advanced Approvals package, Apex development, Data Loader, Lightning, Partner Community.

Trade Shift

July 2018-September2018

Worked as Sr. salesforce developer, responsible for Data Migration and build custom Apex logic

•Worked on Multiple Environments like Dev, QA and deployed to PROD.

•Worked Marketo and Ring Lead Integration to Salesforce Different Orgs.

•Developed Apex Triggers, Apex classes and Test classes with maximum code coverage.

•Created custom objects and fields, used validation rules, workflow rules, and formula fields.

•Developed Naics Code Functionality based on the customer companies.

•Implemented mapping for Lead object with fields lead source, lead source 1 and lead source 2.

•Worked with Data loader and Data Import wizard for updating and inserting Sobjects data.

•Worked on Global Deal desk functionality and Approval functionality based on the Legal/Finance, Product, Services and IT/Security values.

•Created tabular, summary and Matrix reports.

•Developed Scheduled Apex class for a report for Daily email as a CSV Format Report.

•Used Changesets and Eclipse for Deployment QA to Prod.; Worked with Data Clean-up for Production Org.

•Implemented Comments functionality Opportunity object.

Kaiser

Sr Salesforce Developer

Jan 2018 - June 2018

Worked as salesforce developer, implemented Live Agent and case management system.

Worked on Multiple Environments like Dev, QA, SIT, UAT, BAT orgs and deployed to PROD.

Developed Apex Triggers, Apex classes and Test classes with maximum code coverage.

Worked on visual force pages and visual force Components.

Worked on Workflow rules like field update and Email alert and creating tasks. Worked on the Approval process with multiple approvers.

Created custom objects and fields, used validation rules, workflow rules, and formula fields.

Worked with the Agile methodology and attended Scrum meetings.

Used Custom metadata types and Custom settings to satisfy business scenarios by referencing them in Apex Classes.

Worked on Case Management and provided service console to Agents for better User experience.

Worked with assignment rules for assigning cases to Queues.

Worked with Live Agent Functionality interacting with Employees.

Implemented Single Sign-on Functionality based on Identify Provider.

Created Reports and Dashboards and Worked Wave Analytics

Created Roles, Profiles and Permission Sets.

Worked on Supporting Project, Enhancements and used Service Now to handle incidents.

Worked with Data loader to perform bulk data uploads.

Worked on Rest API in getting the data from ORACLE PEOPLE SOFT AND ORACLE HCM CLOUD.

Deployed metadata between multiple environments using GitHub, Eclipse and Jenkins.

Helping business users in UAT.

Making sure, everything related to DocuSign is lightning ready.

Aetna

Aug 2017 to Dec 2017

Sr Application Developer

Worked as Sr Application developer with business to implement new features or enhancements of existing features.

•Creating and maintaining easy to use software components.

•Worked sales cloud and service cloud.

•Worked on CPQ and PDI projects

•Developed Related List Functionality using lightning Components and Lightning Record pages.

•Developed Integration framework and Worked on Large data volume problem.

•Worked with Agile methodology and Scrum meetings and RTR tools.

•Worked Productions Defects based on the priority wise.

•Worked with Enhancements and Development and Test classes.

•Prepared clear and cosine documentation for future reference.

•Deployment using ANT tool, Git Hub Change Set, Eclipse.

Honeywell India

Dec 2016 to May 2017

Worked as salesforce lead consultant, custom-built new Survey Application

Migration of SFDC Sales Cloud implementation to the Lightning Experience.

Redesigned the customizations currently implemented in Visualforce into Lightning Pages/Lightning Components.

Worked with Lightning App Builder, Lightning Components and lightning framework.

Developed Lightning components using AURA opensource Framework.

Created Server APEX Controller for Salesforce Lightning Experience and Added Lightning Component to Lighting Pages and Record Pages and Communities and JavaScript libraries.

Redesigned the custom buttons into Actions where appropriate.

Used Agile methodology to achieve high performance.

To fetch data using Dynamic SOSL quires.

Work with Import and export Using CSV file functionality and download.

Created custom objects and fields, used validation rules, workflow rules, and formula fields.

Developed Apex Triggers, Apex classes and Test classes with maximum code coverage.

Configured developed the triggers, workflows, validation rules having hands on the deployment process from one sandbox to others.

Customized user Roles, Role hierarchies, Profiles, and permission sets to ensure that the protected data is available only to the authorized users.

Used the sandbox for testing and migrated the code to the production instance after testing.

VIP Mortgage Inc

Jan 2016 to Nov 2016

Customizing application as per client requirement.

Created Custom objects, fields and Workflows, Approvals validation rules.

Developed APEX triggers, Classes, Test methods &Visual Force pages to implement the custom functionality.

Implemented Apex Classes, Triggers and linked them to manage the workflows implemented.

In the system. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.QA and Production deployment of the application.

Used Agile methodology to achieve high performance.

Worked with REST API to get data for External Application.

To work with Deployment functionality using Changesets and Force.com IDE.

To Work with Salesforce.com Sandbox to Sandbox and sandbox to production environments

Created as well as Customized Various Dashboards and Reports with Salesforce CRM.

Created field filters, formula fields, relationships and validation rules to the custom objects.

Responsible for updating the checklist for testing sandbox environment after the sandbox refresh is done.

Created and customized record types, managed Role hierarchy and Profiles.

Worked with Agile methodology and daily we have scrum meetings.

Worked with JIRA tool and source tree and bid bucket.

Worked with Test class to increase Code coverage in orgs.

Worked with Deployment for the sandbox to sandbox and sandbox to production.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Designed high level customized Visualforce pages using extension controllers, custom controllers, and standard controllers.

Created Sharing rules for the organization for achieving grant access hierarchies.

Worked on Data loading operations from other systems into the current organization and also data maintenance.

Unilever Limited

July 2015 to Dec 2015

Worked as a developer

Worked with a mobile application using Lightning Framework.

Creating Aura components and Application events, Component events, Component controllers Component Helpers.

Created Public groups, queues and Permission sets, Users.

Created field filters, formula fields, relationships and validation rules to the custom objects.

Responsible for updating the checklist for testing sandbox environment after the sandbox refresh is done.

Created and customized record types, managed Role hierarchy, Profiles, Permission sets.

Performed the data validation to meet all test condition requirements.

Worked with Agile methodology using RTR Tools.

Implemented Single sign-on functionality based one Login to take Control over the application.

Developed app using Lightning App Builder, Lightning Components and lightning framework.

Developed Lightning components using AURA opensource Framework.

Worked with Salesforce Checkmark Tool for Salesforce Application Testing.

Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.

Worked with Test classes for Code increasing for deployment for the sandbox to production org.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Used SOQL & SOSL within Governor Limits for data manipulation needs of the application using Force.com Explorer.

Musqot

Jun 2014 to June 2015

Worked as Salesforce Developer responsible for custom development.

Worked with Burp suite tool and Checkmark tool.

Created the whole system using visual force and Apex language and worked Marketing Cloud.

Worked with Packages like Managed package and Unmanaged package and Patch Org Creation.

Worked with Publishing APP in APPEXCHNAGE Marketplace.

Requirement Analysis, Prepared detailed functional & technical design document, Configuration workbook, Training document, and Operational Review document.

Created custom objects, Custom labels, custom fields, Picklists, Page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, custom Tabs, custom reports, Report folders.

Created Test class to increase code coverage for package Creation.

Created Custom profiles and Permission sets, Record Types, custom settings, and Users.

Created Apex class and triggers and visual force pages and Utility class.

Created Custom settings to use for different languages Profile names.

Created post-install script class for package installation before insert some data in org.

Uploading managed and beta managed packages and patch org creation.

Worked with Deployment for Components Move from Sandbox to Production.

Created Workflows and Approval process, validation rules.

Generated Extensive Reports and Dashboards.

TE Connectivity

Sep 2013 - May 2014

As a Salesforce Consultant worked on production issue related to the service cloud

Solving the tickets based on priorities. And worked Service Cloud.

Creating Immediate deployments based on the requirement.

Provided data access reports to Compliance and Security ensuring that data and roles are properly defined and transparent.

Giving support for customer issues to give the best solution.

Created Workflows and Approval process, validation rules.

Worked with Enhancements and develop the functionality based on the tickets.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

Worked with Live agent to interact with multiple customers.

Used field level security along with page layouts to manage access to certain fields.

Developed Visual Pages to include extra functionality and wrote Apex Classes to provide the functionality to the visual pages.

Sreeven Infocom

Mar 2010 to Aug 2013

As a Salesforce Developer got trained on salesforce coding and PL\SQL, core java.

Created Apex class and Triggers, Visual force pages.

Worked with standard salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, and Campaigns, etc.

Created Custom Objects, fields and reports and dashboards.

Created profiles, users, roles, permission sets and sharing rules, Approval process.

Created workflow rules and defined related tasks, email alerts, and field updates.

Trained in Salesforce Concepts more.

Created Custom Email Templates as part of sending Alerts to users based on the business requirement

Design and Development and unit testing of futures.

Involved in Development of coding and testing.

Involved in Development of Technical Documentation.

Involved in Writing business logic using Core Java platform.

Trained in Salesforce and PL\SQL.

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