Sales Representative Store Manager
Resume:
SIBIN PUTHENPURAYIL THOMAS
Al Khabissi, Al Ain. a
E-mail: *********@*****.***,
**************@*****.***
Mobile: +971-*********, +971*********.
PROFESSIONAL SUMMARY
A self- Motivated retail sales and customer service professional with extensive experience and outstanding skills in customer service. Accustomed to work in fast-paced environments, with the ability to think quickly and successfully handle difficult clients. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles. Dedicated and focused, able to prioritize and complete multiple tasks in a highly organized manner. A quick learner who can absorb new ideas and can communicate clearly and effectively.
SKILLS
Sales Process
Store Operations
Customer Service
Inventory Control
WORK HISTORY
STORE COORDINATOR: Nov-2016 -Present
ABU DHABI CABLE FACTORY
Responsibilities:
Purchasing by monitoring production, loading and moving product.
Storing product, adjusting storage areas according to production and shipping requirements; updating location database.
Preparing product for shipment by verifying location; directing movement to staging area, and resolving problems.
Verifying product inventory reports by comparing logs and reports, adjusting entries.
Documenting actions by completing forms, reports, logs, and records, maintaining databases.
Monitoring inventory by completing counts as required.
STORE INCHARGE: June 2014 - Nov 2015
KARUKAKALAM HOLDINGS, KERALA
Responsibilities:
Purchasing inventory, anticipating buyer interest and negotiating volume price breaks, placing and expediting orders, verifying receipt.
Ensuring the satisfaction of both wholesale and walk-in customers and building positive long term relationship with them.
Handling store merchandising, stock rotation, and replenishment and housekeeping functions.
Helping the store manager develops the Store’s annual sales plan.
Handling the stores accounts receivable function.
Conducting quarterly and annual stock taking.
Co-ordinate movement of stores.
STORE ASSISTANT/CUSTOMER SERVICE: Nov 2005 – May 2014
GRAND SAHARA, SAHARA CENTRE, SHARJAH.
Responsibilities:
Maintain store facilities to ensure smooth functioning
Make arrangements & place orders for new stock and supplies whenever necessary
Receive stocks and ensure that all supplies are in proper order
Preparing inventory reports
Making dispatch notes for any expired or near expiration items
Cash management and dealing with banks on a daily basis.
CUSTOMER SERVICE REPRESENTATIVE: March 2005 – Oct 2005
STAR CENTURY CINEMAS, SHARJAH
Responsibilities:
Assisting customers.
Tracking record of customer complaints and suggestions
Ensure to transform customer satisfaction to customer delight.
SALES REPRESENTATIVE: May 2001 – Oct 2004
HIBSON’S TRADING COMPANY, KERALA
Responsibilities:
Make arrangements & place orders for new stock and supplies whenever necessary
Documentation and filing of various records
Identify requirements of the customer and assist to choose the appropriate product
Cross selling different products
PROFFFESIONAL QUALIFICATIONS
UAE Driving License (Light Vehicle, Manual)
ACADEMIC QUALIFICATIONS
Bachelors in Economics – Kerala University, India
FUNCTIONAL KNOWLEDGE
Proficient in Microsoft Office and Internet Applications.
PERSONAL PROFILE
Date of Birth - 29.05.1979
Gender- Male
Marital Status- Married
Nationality- Indian
Passport No: T 3981906
Language Known: English, Hindi, Tamil, Malayalam and basic of Arabic.
SIBINPUTHENPURAYIL THOMAS
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