Manager Employee Relations

Joemon Kallingal

Chalakudy, Kerala,

& : +91-974*******

India : *******@*****.***

CAREER OBJECTIVE

An HR Professional with a sound practical understanding of business needs as well as enormously efficient at incorporating creative leadership skills in order to achieve business objectives. Equipped as well as specialised in undertaking human resource projects that improve efficiency while meeting deadlines and budget requirement.

PROFILE SNIPPET

A competent HR Manager professional with over 11 years of rich experience across all domains of human resource management.

Demonstrated expertise to work in sync with senior management team to integrate the human resource function within the organisation.

Adept in performance assessment, recruitment, induction process, compensation management, employee welfare planning, employee retention, employee motivation, grievance handling, time office management, team management & office administration. A proactive professional with outstanding communication, interpersonal and relationship management skills along with an ability to communicate effectively with personnel at all levels within the organisation.

Ensuring continuity as well as effective delivery of human resource functional services. CORE COMPETENCIES

Performance Management

Recruitment & Retention

Training & Development

HR Policies & Procedures

Employee Exit

Confidential Record Keeping

Event Management

Onboarding, Orientation & Induction

Employee Counseling

Attendance & Leave Management

Team Building and Morale building

Process Documentation

Payroll & Compensation

EXPERIENCE SUMMARY

Current Employer: Lake Palace, (5) Star Hotel, Thiruvananthapuram (12th June 2017 till now)

Designation: Manager Human Resources

Job Responsibilities:

HR Generalist profile, Conducting interviews, Recruitment, Induction program, Employee database, Time keeping, Scheduling & Preparing Dept Training Calendar, Preparing SOP’s, Planning, Budgeting, Costing, Accommodation Management, HR Policies, Performance appraisal, Documentation, Payroll activities, PF, ESI, WPS, Professional Tax, All Govt. Liaising like licenses from various depts. and their renewals (Fire dept, Trade License, FSSAI, Hygiene & Sanitation, Lift license, PCB) etc. Previous Employer: the Garuda, (5) Star Hotel, Thrissur (07th Dec 2015 till 07th

Jun 2017) (Pre-opening)

Designation: HR & Admin Manager

Job Responsibilities:

Preopening recruitment, budgeting, accommodation experience, 5 star classification work experience. All Govt. liaising like licenses(Fire dept NOC, Trade License, FSSAI, Hygiene & Sanitation, Electricity, Police NOC, etc.), documentations, certifications, Project experience and HR activities like: Conducting interviews, Recruitment, Induction program, Employee database, Time keeping, Accommodation Management, HR Policies, Performance Appraisal, Payroll activities, PF, ESI etc. Previous Employer: Joys Palace, (5) Star Hotel, Thrissur (11th March ‘13 to 23rd

Nov ‘15)

Designation: HR Manager

Job Responsibilities:

All HR activities in hospitality industry: – Conducting interviews, Recruitment, Induction program, Employee database, Time keeping, Accommodation management, HR Policies, Performance appraisal, Initiated and organized CSR programs, Organised Blood Donation campaign & Free Medical Checkups, Active team member during 5 star classification, 5 Star Classification documentation, Payroll activities, PF, ESI, Salary/Overtime disbursement etc.

Previous Employer: LIC OF INDIA

Designation: Probationary Development Officer

Worked as a Devpt. Officer on contract basis for LIC of India, Ottapalam branch, Thrissur Division from June 2011 to Dec 2012.

Job Responsibilities:

• Recruitment of Agents

• Training & Motivation

• Business Devpt, etc.

Previous Employer: BRD Motors & Securities Ltd., Thrissur Designation: Asst. Manager HR (April 2009 to May 2011) Job Responsibilities:

General HR activities like Recruitment, Employee database, Leave management, Attendance Management, Time keeping, Induction program, Conducting interviews, Payroll activities, assisting all HR related activities etc. Previous Employer: IndiaOptions Softwares Pvt Ltd., Ernakulam Designation: Asst. Manager HR Admin & Business Devpt Mar 2008 to Feb 2009 Job Responsibilities: Test Center Administrator (TCA), HRD

• Test center administrator of the authorized Prometric Testing Center.

• Conducting & Co-ordinating online exams of Microsoft, Sun Microsystems, IBM, HP, Adobe, Apple, ncr teradata etc.

• Mobile TCA: - Conducting online exams at other institutions and companies at various locations.

• Assisting in all the HR related activities, performance appraisal programs of the organisation.

• Employee database, induction program,etc

• Initialising various concepts for the business development of the organisation. Previous Employer: CorpPlacements, Bangalore

Designation: HR Executive Sep 2007 to Jan 2008.

Job Responsibilities: Recruitment

• Understanding the requirements of the clients.

• Interacting through Telephone with clients and candidates.

• Studying different profiles pertaining to different skills of candidates.

• Sending suitable profiles of candidates that matches with the requirements of the clients.

• Scheduling the Interview of the candidates when short-listed for Interview.

• Keeping track of the same and following up with the client.

• Maintaining database of our client’s and consultant using Ms-Office. KRA / ROLES & RESPONSIBILITIES

Talent Acquisition:

Implementing innovative ways to engage probable candidates for future expansion. Curbing average turnaround time of recruitment by smart measures at relatively lesser cost. Driving campus recruitment at various colleges with an intent to hire the best of the best. Strategising human resource requirements in consultation with the various departmental heads followed by conducting selection interviews for shortlisted candidates. Keeping an eye on the latest hiring trends in the industry and implementing them. Streamlining interview processes, managing recruitment tracker, screening of resumes, reference check, background verification, document verification and closing the position post successful salary negotiation.

Compensation Management:

Devising a wage model to reach compensation goals of the organization. Drafting, designing as well as implementing attractive incentives plan to motivate staffs across all levels in the organisation with an intent to accelerate the revenue by optimising the degree of enthusiasm nestled in the work culture.

Examining and analysing the industry to strive equilibrium among internal equity, external equity, compliance and other objectives of pay model. Designing reward and recognition plan for sales and marketing employees as an attempt to acknowledge their efforts towards the accomplishment of the organisational goals. Training and development:

Designing the training and development programs for new employees, intern, trainees and coordinating monthly, quarterly and annual training calendar in consultation with the apex management.

Recognising the training needs & evaluation to assure continuous learning, development of middle & senior level employees.

Liaising with internal & external vendors for conducting training as per schedule, and putting in efforts for enhancing training efficiency.

Preparing training calendar, executing training as per schedule, maintaining records and analysing the feedback.

Performance Management:

Coordinating with all the dept heads for the performance review and setting of goals. Designing new appraisal formats and driving the accomplishment of the whole appraisal process. Performing salary benchmarking and analysing market standards for the existing profiles in the Company.

Managing increments for employees and designing reward structures in consultation with respective dept heads.

Circulating appraisal letters and documenting it in personal files of employees. Defining all roles and developing job descriptions in sync with dept heads. Employee Relations & Welfare Programs:

Carrying out various kinds of welfare activities to boost employee morale. Organising various events like staff party, birthday celebrations, and reward & recognition programs for employee's personal satisfaction and to strengthen their feeling of belongingness to the organisation.

Planning as well as executing get-together parties and outing programs. Handling grievances of employees at various levels and solving them by taking appropriate turnaround time.

Updating the employees about the company policies and changes if any. Interacting with employees on regular basis in an attempt to motivate them to be successful in the company.

Fixing issues faced by employees on a daily basis ranging from salary to reimbursement queries concerning leaves and appraisals.

Conducting general meeting for employees where they can present their concern or question to the top management.

Designing as well as implementing new employee engagement program for the involvement of new recruits.

Launching several communication forums on the monthly or quarterly basis. Accomplishing welfare measures, management & employee get together, team building etc. to intensify motivation level and productivity.

Formulating & implementing of employee retention policies, and analysing their progress or success while keeping the human resource head in the loop for guidance as well as enhancement. Operation & Administration:

Managing issuance of the offer, appointment and increment letters as well as various certificates. Preparing & updating master employee data for personnel records. Maintaining HRIS (Human Resources Information System) where all information concerning employees are available at a glance.

Monitoring and executing human resource discipline like attendance, working hours etc. and ensuring a sound work culture within the company.

Coordinating with vendors for visiting cards, identification cards, birthday gifts, medicines & stationery. Supervising general administrative areas like security. Designing HR policies & Procedures:

Designing various human resource formats such as policies in regards to welfare, health & safety, circulars, induction, PPT, etc.

Drafting & composing various forms, formats and reports. Revising the existing policies and procedures towards both company & employee welfare. Keeping a close eye on the attendance of the employees. Developing innovative ideas to curb unscheduled leaves. On Boarding & Induction Program:

Issuing appointment letter with brief working agreement, procedures and culture followed by the company policies to new recruits.

Designing the employee manual as well as Induction PPT. Familiarising new joiners with the basic rules & policies of the company and introducing them with management as well as line managers.

Coordinating with the IT team to get official email id generated & submitting a request with the vendor for timely allotment of ID cards & access cards for joiners. Collecting all the mandatory documents from the new employ and maintaining employee file. Employee Retention and Attrition Management:

Proactively designing retention strategies to curb the attrition. Implementing retention plans among all functions and monitoring its progress. Employee Engagement:

Designing and driving employee engagement activities to increase job satisfaction and render a push forward to the behavioural skill of employees. Business Expansion:

Developing organisational plans & policies for the new ventures by recognising and examining the human resource related processes and best practices existing in the field. Setting up human resources objectives in line with the organisational objectives and founder’s vision. Driving initiatives on building healthy relationships with senior HR professionals as well as senior ACADEMIC SUMMARY

MBA (HR & MARKETING)

EAST POINT COLLEGE OF HIGHER EDUCATION

BANGALORE-49

(2007)

BANGALORE UNIVERSITY

BSC ELECTRONICS

with MES COLLEGE MARAMPALLY, ALUVA-7

COMPUTER HARDWARE KERALA

(2005) MAHATMA GANDHI UNIVERSITY

+2(PRE-UNIVERSITY)

R.M.HIGHER SECONDARY SCHOOL ALOOR, CHALAKUDY

Science & Mathematics

KERALA

CARMEL HIGH SCHOOL

SSLC CHALAKUDY

KERALA

61%

61%

55%

71%

TECHNICAL EXPERTISE

Well versed with Microsoft Office (Word, Excel & Power Point).

Outlook and internet job portals.

Hardware

Hotsoft – Hotel Software

PERSONAGE ELEMENTS

Analytical & Critical thinking

Compliant & Adaptive

Flexible

Honest & Hardworking

Leadership

Logical

Versatile

Work Ethic

PERSONAL INFORMATION

Notice Period: 30 Days

Father’s Name: K. S. Antony

Communication Address: Kallingal (H), Near ITI, Chalakudy, Kerala, India - 680307 Marital Status: Married

Gender: Male

D.O.B.: 29th

May 1983

Languages – English, Hindi, Malayalam, Tamil & Kannada Passport No.: S2009700 Date of Expiry: 15/04/2028

REFERENCES

To be presented whenever requested.

DECLARATION

I confirm that all the data mentioned above are absolutely correct to the best of my knowledge. Place: Chalakudy Sd/-

Date: 28/02/2020 Joemon Kallingal

Contact this candidate