HR Professional

*

Resume

Personal Information:

Name: S M. MOFLEUDDIN AHMED

Father’s Name: S.M Dabiruddin Ahmed

Mother’s Name: Mrs. Rezia Begum

Present & Permanent Address: Green Stone Apartments Flat # A-5, 7-8 Green Square, Green Road,

Dhaka- 1205, Cell phone: 017********, Email: *********@*****.***, Competency and Career Summary:

1. HR Strategy: Developed HR strategic goals, objectives, and systems in line with the broader business and artistic goals and objectives. Implemented the objectives through the HR team, identified opportunities for continuous improvements in structure, processes and systems, and resolved problems.

2. HR Core functional activities: Executed Strategic HR Planning and provided professional HR support in respect of incorporating best HR practices in performing manpower planning, job evaluation, recruitment and placement, training & development, performance appraisal, managing career & succession planning, compensation & strategic pay planning and employee relations

3. Organizational Development: Managed a process of continuous organizational planning that evaluates company’s structure, jobs design and resource utilization addressing key HR issues like succession planning, workforce development, employees retention and change management.

4. Industrial Relations: Implemented Enterprise Agreement strategies. Ensured that desired outcomes ware achieved from negotiated agreements with the Union. Assists and advises line managers in interpreting employment conditions in relevant with industrial instruments. 5. HR Policies and Operations: Formulated HR Policies & continuously reviewed the same, processes for usability and relevancy. Ensured that HR processes are automated by using HRIS, analyses reports and data in future workforce design. 6. Leading the HR Team: Set departmental and individual objectives for each team member, monitors performance, mentors and motivates to achieve goals including implementation of development plans.

7. Legal Affairs: Took care of preparing business agreement/agreement for new delivery service point/agreement for contractual employment covering all its legal implication and signing the contract in executing the business deals

8. Business Operations: Supervised and monitored the functional activities of administration; accounting & finance; procurement & supply chain; transportation; logistics; maintenance; hospitality services, ICT operations, Customer care services and business development activities 9. Tools and Technologies: Used latest software tools, technologies and system with Microsoft Word, Access, Excel,PowerPoint and Database Information System including HRIS 2

Academic Qualification:

Exam Title

Concentration/

Major

Institute Name

Result

Passing

Year

Achievement

DBA (Doctorate in

Business

Administration)

HRM &

Organizational

Development

University of

Northern Virginia,

USA

CGPA 3.88

out of 4.00

2008

( Completed all

Doctoral Courses)

MBA (Masters

Of Business

Administration)

HRM

Strayer University,

Virginia, USA

CGPA : 3.75

Out of 4.00

2005

Honors

LL.B (Bachelor

of Law)

Law

Dhaka University

2nd Class in

Pre

1990

Stood 20th Position

in Pre.

PGDPM (Post

Graduate Diploma

in Personnel

Management)

Personnel

Management

Bangladesh

Institution of

Management

(BIM)

Higher 2nd

Class

1985

Employment History:

Director, HR & Administration

From April, 30, 2014-May 03, 2020 about 6 years

BRB Hospitals Ltd, a Corporate Level Hospital under BRB Group, Dhaka, Bangladesh Duties/Responsibilities:

1. Reporting to the Chairman, worked as Director, HR & Administration and looked after all HR and Administrative related functions complying policies and procedures of the organization independently

2. Ensured in providing effective support in respect of planning & decision making process; management of staffing strategies in ensuring of retaining of qualified workforce, which address current and future challenges of organizational development requirements 3. Ensured in revising and developing different policies and procedures, which ware, general HR policy, grievance management & discipline, gender policy, child protection policy, staffing plan, recruitment & selection and separation policy, staff development and training policy, travel policy, employment performance management policy (EPMP), anti-harassment policy, compensation & pay management policy, promotion policy as well as developing different e- learning modules as part of Learning Management System (LMS) 4. Ensured organizational capacity development (OCD) Program, which enables best HR practices in performing manpower planning, job evaluation, recruitment and selections, training & development, performance appraisal, managing career & succession planning, compensation & strategic pay planning, setting KPI and developing employee relations and some of its are provided hereunder:

3

4.1Strategic Policies and Management:

Ensured development/updating of Strategic Policies and Standard operating Procedures (SOP) aligning with the Mission, Vision and Core values of the organization and supervised & monitored its implementation

Supervised day-to-day HR activities, assigning work schedule, policies & procedural enforcement, leave management, salary & wages and monitored daily attendance and absenteeism

Supervised and monitored day-to-day employee’s activities, professionalism, Integrity & work ethics, team playing capabilities and entrusted to line managers for future performance appraisal

Ensured in providing HR advice and support to line managers/department manager in explaining procedures and policies in a timely effective manner, ensuring proper handling of grievances and disciplinary procedures complying the HR Manual and the provision of Labor Act 2006 4.2 Recruitment and Placement:

Ensued effective Job Analysis considering of Work activities, Human behavior, Machines/Tools/Equipment used, Performance standards, Job context and Human requirements, which generates Job Descriptions and Job Specifications

Ensured proper man power planning considering the personnel need, recruitment from Internal or External candidates; Performing recruitment process complying different steps of recruitment in accomplishing organization’s strategies

Ensured effective recruitment of competent and potentials candidates, arranged placement for job-on the training and monitored their performance during probation period

Ensured transparent administrative issues in respect of confirmation, Transfer, Promotion etc. 4.3 Training and Development:

Performed effective HRD Programs in coordinating with Department Head, which ensured assessment/need analysis, design/development, Implementation & evaluation of Training Programs and employee counseling & wellness services

Ensured continuous HRD Programs by preparing routine Training Schedule in considering the constraint area of the organization in improving of employee attitude and performance

Ensured effective organizational development & change management activities, which ensures congenial work environment between Managements/HRD Professionals and union leader/employees in achieving short/long term goals in organizational development 4.4 Performance Management:

Ensured development of effective Tools & Methodology for Performance management System, advised Department Head, reviewed & executed the task of performance appraisal, which ensured that annual performance appraisals ware carried out in a timely manner and followed up 4

4.5 Compensation and Benefits:

Ensured proper assessment of organization’s compensation and benefits package, which involves Salary survey, Job evaluation, develop pay grade etc.; and processed for recommendations as appropriate and feasible for the organization as well as ensured annual salary review process and recommending for further course of action

4.6 Employee Relations:

Ensured workplace issues ware handled effectively and expediently in order to remove barriers to successful job performance in fostering a positive work environment

Ensured awareness about the policies and procedures to the management/employees in a timely effective manner in executing proper handling of grievances 4.7 ICT Operations and Human Resources Information System (HRIS):

Supervised and monitored the development of ICT Operations system in support of performing operational activities

Supervised and managed Human Resources Information System (HRIS), which ensures, updating of personnel record, provide employees and other HR related information complying data protection policies.

5 Maintained relationship with alliances, Local/Foreign Partners, local stakeholders and key partners complying organization’s guidelines

6 Supervised and monitored the functional activities of administration; accounting & finance; procurement & supply chain; transportation; logistics; maintenance; hospitality services, ICT operations, Customer care services and business development activities 7 Directed the team members and provided necessary assistance in performing their duties and responsibilities effectively

Director, HR, Administration & Logistics:

From February 01, 2009- August, 31 2013, about 4.5 years BGC Trust, a large group at Chittagong, Bangladesh, which operates Textile Industries, BGC Trust University, Medical College, Hospital (500-bedded modern hospital), college of Nursing and other Institutions

Roles/Responsibilities and Achievements:

1. Reporting to the Chairman and Board of Trustees, worked as Director, HR, Administration & Logistics of all Institutions including BGC Trust University, having more than 12,000 employees under BGC Trust and looked after all HR, Administration and operational functions effectively 2. Ensured in providing effective support to the functional activities of corporate affairs in respect of strategic planning & decision making process; managing Trust’s assets & properties; developed Institution based operational HR Teams and monitored the implementation of policies and procedures in order to safeguarding the interest of the organization 5

3. Ensured effective group manpower planning, job evaluation, handling of recruitment (from home and abroad) and placement, training & development, performance appraisal and managing career & succession planning, compensation & strategic pay planning and employee relations 4. Ensured formulation of policies and operations plans of the organization and monitored of its proper implementation for effective management of all institutions 5. Developed and maintained relationship with government/non-government policy level high official, regulatory bodies including UGC, alliances, local stakeholders, foreign & local clients, suppliers & sub-contractors and key partners as well as negotiating and signing contract by preparing agreement covering all of its legal implication 6. Ensured preparation of budget, supervised & monitored expenditure & its proper verification, revision of budget (If necessary) and submission of reports to the Chairman 7. Supervised and monitored day-to- day functional activities of HR & administration, accounting & finance, procurement, transportation, logistics, maintenance, supply chain, housekeeping, food & beverage, ICT operations, data base information system, and business development activities 8. Acted as Member-Secretary of different committees, coordinated meetings, arranged conference

& seminar/workshop/training programs and provided support in respect of developing & revising policies & standard operating procedures (SOP) and evaluation of functional activities of different departments/Institutions

District Manager (GM), HR Business and Operations: From January 01, 2005- December 31, 2008, about 4 years DC Express Inc., Washington DC, USA, a Multinational Company, which operates Supply Chain, Retail Chain Business (34 Stores) and Hotel Chain (Hotel Hampton Inn.) Duties/Responsibilities:

1. Worked in DC Express Inc., USA, which operates Supply Chain, Retail Chain Business and Hotel Chain (Hotel Hampton Inn,) at USA and established HR Business Development and Operations Policies & procedures, using company’s Mission, Vision and Core Values 2. Supervised day-to-day Business Operations, Staff members of corporate Office, Customers Services, Accounts & Financial activities and overall company’s performance through operative system (Information System) as well as visiting operations sites in ensuring substantial growth in Business

3. Ensured in developing international trading business; maintained close relationship with foreign counterparts in ensuring to get optimal level of services 4. Managed HR Department, by using Human Resource Information Systems (HRIS), which provided facilities in online hiring, training using different modules, conducted performance appraisals, took appropriate disciplinary action, motivated and retained 6

Faculty Member (Part Time)

From January 01, 2007– December 31, 2008, about 2 years (Under OPT & CPT Program) University of Northern Virginia, Manassas, VA, USA Roles/Responsibilities:

Worked in Graduate School of Business (Part Time), University of Northern Virginia, USA (Under OPT

& CPT Program) at the time of studying DBA (Doctorate in Business Administration) as Faculty Member and conducted the following courses with entire satisfaction of the university authority: 1. Human Resources Management

2. Marketing Management

Administrative Manager/Senior Administrative Manager Khulna and Dhaka Office from January 01, 1992– June 30, 2002, about 10 years Bangladesh Steels Re-Rolling Mills Ltd (BSRM Group), Roles/Responsibilities:

1. Ensured effective supervision and leading a large numbers of employee, handling of legal matters and solving grievance related matters complying organizational policies & procedures and with the provision of Bangladesh Industrial and Labor Laws 2. Supervised Officers & Staffs, monitored their assigned responsibilities, employees attendance, leave management and payment of salary & wages in timely manner 3. Ensured periodical Performance Appraisal of the employees, recommended for yearly Increments and placed for training programs for performance improvement 4. Supervised and ensured impeccable handling of day-to-day transactional HR and Administrative functions effectively

Professional Member:

Bangladesh Bar Council

Dhaka Bar Association

Reference-1: Reference-2:

Engr. Afsar Uddin Ahmad DR M Zakirul KARIM

Chairman, BGC Trust Ex-Chief Executive Officer, BRB Hospitals Ltd Fazal Tower, 1675, O R Nizam Road, Chittagong And

Phone: 031-2557381-5. Senior Advisor

HanhPhuc International Hospital

Ho Chi Minh City, Vietnam

Phone: 008*-*****-*** 912

Email: *********@*****.***

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