RESUME OF DONNA CARLINO

P.O. Box ***** Tucson, AZ 85751 phone:520-***-**** email: ade8h1@r.postjobfree.com

Objective: Full-time employment where I may utilize and expand my existing skills.

*/***9- current. Sheraton, Tucson, AZ

LAUNDRY/LOBBY Hotel laundry attendant/lobby attendant. Dual position.

9/2018-4/2019 Alorica, Inc., Tucson, AZ

CSR Inbound calls servicing E-commerce online. Assisted members with online delivery, scheduling returns, customer satisfaction.

CAPTIONING AGENT Dictation by voice recognition system to provide service to the hearing impaired.

4/2017-4/2018 The Forum at Tucson, Tucson, AZ

LAUNDRY AIDE Collect, wash,dry, fold and distribute personal and facility linen

in a senior care living community.

9/2016-3/2017 AZ Consumer Direct Care, Tucson, AZ

LIVE-IN CAREGIVER Non-medical personal care and assistance with daily living skills,

transport, cooking and home cleaning for disabled individual.

3/2015-9/2016 Hampton Inn & Suites East, Tucson, AZ

HOUSEPERSON/ Cleaning of public areas. Customer service including guest com-

LAUNDRY OPERATOR/ plaint/resolution and services, troubleshooting tv/heat/cooling

ROOM INSPECTOR/ issues in coordination with maintenance and front desk. Full

HOUSEKEEPER operation for evening shift. Stocking and inventory for linen and

amenity supply. Overflow guest room inspections.

* ’Whatever it Takes’ Award 2015 for above and beyond service

* ’Perfect Attendance’ Award 2015

* ’Associate of the Quarter’ Award 2016

3/2013-6/2018 Online Business

SELF-EMPLOYED Manufacturing, sales, marketing, customer service of home-made

personal care and relaxation products.

10/2011-2013 Fort Bayard Medical Center, Santa Clara, NM

CNA Personal care of infirmed and elderly in 200 bed long-term health-

care facility. Duties included bathing, dressing, feeding and

prosthetic care, ambulation and range of motion exercises as per

nursing/ physician authority.

9/2008-5/2011 Massage Envy, Richmond, VA

MASSAGE THERAPIST Responsible for providing varied massage skills to clients in a

Wellness membership setting.

2/2006-9/2008 Metamorphosis World Fusion Spa, Richmond, VA

MASSAGE THERAPIST Responsible for providing signature massage to clients in a day

spa setting.

8/2004-5/2006 The Laurels at University Park, Richmond, VA

CNA Personal care of infirmed and elderly in a 250 bed long-term

Health care facility.Focused on skilled nursing and assisted living units.

9/1997-5/2003 Andover Sub-Acute & Rehab II, Andover, NJ

CNA Personal care of infirmed and elderly in 600 bed long -term health care facility. Specialized training in psychiatric unit focusing on non-aggressive conflict resolution.

*Basic computer knowledge, 30 wpm, internet, Word, Excel, Powerpoint

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