QUALIFICATIONS PROFILE

High-powered, dynamic, and versatile professional offering more than 15 years’ experience in project management, building management, and business operations. Currently seeking a position that would utilize combined skills and expertise to a company that welcomes motivation, while simultaneously offering a supportive environment for growth and success. Firm understanding of PMI standards and project lifecycles. Extensive background in leading full construction and IT project lifecycles, including implementation, coordination, and support. Knowledge of Cloud services delivery strategies and strong experience with implementations of all types of Cloud Deployment Models Public, Private and Hybrid. Known for strong leadership and motivational skills that consistently produces positive results. Detail oriented and able to multitask effectively in fast-paced environments. Exemplifies outstanding training and communication skills. Bi-lingual, proficient in Spanish (Native Language). Able to travel up to 50% of work requirement.

KEY STRENGTHS

Project Management & Operations

SharePoint, PeopleSoft, Confluence

Leadership and Team Building

Network Infrastructure

AutoCAD

Time Management and Prioritization

Superior Interpersonal Relations

ARIBA, Salesforce

Quality Control/Regulatory Compliance

Jazz, MS Project, JIRA, APIs

Agile and Waterfall Methodology

Project Implementation

PROFESSIONAL EXPERIENCE

Senior IT Project Manager

HID Global § Austin, TX

November 2019 – April 2020

Track project performance, specifically to analyze the successful completion of short- and long-term goals

Meet budgetary objectives and adjust project constraints based on risk and financial analysis

Develop comprehensive project plans to be shared with management as well as other staff members

Facilitate discussions, necessary reports, SOWs with internal global stake holders as needed

Create and execute deployment plans, revise as appropriate to meet changing needs deployment parameters

Meet with PMO on a weekly basis to present and state current project status, and any need for staff or budget

adjustments.

Senior Program Manager/Scrum Master, Smart Building Intelligence (Autonomous Building) – Research & Development

Siemens § Austin, TX

April 2019 – October 2019

Proficiently organize and facilitate daily scrum meetings, sprint reviews, retrospectives and release planning.

Work with Global Teams to distribute project assignments, create AS-IS and TO-BE process diagrams, and to present project processes based on timeline, capacity, loads, and deliverables.

Travel to Slovakia, Vienna, Spain and Prague to meet with the PMO and to provide project statuses to multiple Executives and how we will implement our releases internationally.

Collaborate closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.

Effectively track team’s progress, including burn down, velocity and release forecasting.

Work with Scrum Masters across all global teams to prepare for and facilitate potentially shippable increment planning sessions.

Expertly promote continuous improvement and help teams increase productivity and foster innovation.

IT Program Manager, Senior Advisor

Dell § Austin, TX

April 2017 – November 2018

Responsible for global infrastructure and software projects in all regions, including migration of existing Dell locations, new site build-out and mobility program transitions.

Accountable for the successful move of the Plano, Texas Data Center while simultaneously planning alternative projects, while preparing the 2019-2020 department budget and future data center upgrades.

Administered migration planning: gather data from multiple data sources, standards, AS-IS and TO-BE flow, application groupings & dependencies, defines technical approaches on where to split frames and applications, aligned project and program schedules, coordinated and facilitated the migration process, and engaged the business for input and approval.

Ensured the SOW was being properly executed.

As part of the compliance team, introduced the use of full SDLC methodology encompassing everything from RFPs and Statements of Work through implementation and audit.

Collaborated & unified global cross-functional teams including architects, Data Center & Network engineers, developers, testers, technical leads, ensuring excellent collaboration & teamwork by providing consistent leadership resulting in a record of on-time delivery of programs and multiple simultaneous projects.

Worked with the Dell Financials team, to ensure contracts were being canceled and designated process was completed.

IT Project Manager

Ferrovial Holding US Corp § Austin, TX (Position was located in Spain)

September 2016 – April 2017

My main responsibility is to assure that Ferrovial projects start on time by providing them with the resources they need when they need them. I particularly focus on establishing a positive and open relationship with all stakeholders.

I am the primary liaison for the outsourced IT Help Desk that serves +500 users.

Trained personnel how to successfully correct SharePoint/Desktop Support issues.

Created and Managed SharePoint Groups and Permissions for Domain Users.

Perform Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration.

Coordinated the effort of combining 2 US based data centers resulting in large cost savings.

Provide the team with project goals, scope, task assignment and timelines.

Trained personnel by conducting traditional sessions such as, classroom training, workshops, seminars, demonstrations, brown-bags, and one-on-one training

Develop process governance and reporting framework.

Proactively provide project communication across the organization at the appropriate levels.

Program Manager

Cisco § Austin, TX

May 2016 – September 2016

Daily Responsibilities: Manage client facing deployment projects, report on project status, control communication between Customers, Project Team and Executives, Control Risk, Integrate people, and review Processes & Technology

Oversee all tasks related to managing IT Projects; this includes project definition, identification of goals, potential obstacles, project planning, and tracking/reporting status, coordination with interfacing projects/departments, project evaluation and project revision.

Facilitate client meetings regarding project matters.

Analyzes operational impact of customer requests.

Coordinate implementation of Smart Assist Portal Integration System with newly acquired customers.

US Facilities Project Manager

ARM § Austin, TX

January 2015-May 2016

As the US Facilities Project Manager, I am accountable for managing building construction and utility infrastructure projects for all ARM US location. Project responsibility includes scope confirmation, managing design consultants, bid and selection, construction management oversight, close-out, and all project documentation management. Monitors budget and schedule actively throughout the project.

Orchestrated data center upgrades in the UK, India and Australia.

Spearheaded the research including building of virtual environment to test solutions that led to the transition from break-fix to managed service provider with integrated all-one features; device monitoring, inventory, ticketing, reporting, patch updates, Cloud backup, remote control and more.

Coordinated the global standardization of ITIL processes across all primary data centers.

Responsible for project management from project conception, through design, bid, construction, close-out and handover back to Operations & Maintenance Team.

Accountable for design and construction administration support, coordinating with engineering consultants and in-house staff to review construction documents, submittals, RFIs, and field observation reports. Ensure compliance with ARM standards, project specifications, and local requirements.

Provides construction support, coordinating with contractors, facilities management personnel, and customers.

Runs project budget development, budget management and compliance with fiscal guidelines.

Manages all documentation and information flow related to project management.

Recommends priorities and general strategies for facilities planning and plans for best allocation and utilization of space and resources for new and existing buildings.

IT/Construction Project Manager

OneWest Bank § Austin, TX

2006-2014

As a Project Manager, I was required to define and execute projects aligned to business strategy, which enable benefits to be achieved on a cross asset class and/or cross functional business basis. I was accountable for ensuring all aspects of Project delivery are scoped, planned, tracked, and managed to successful completion.

Managed oversight of assigned IT initiatives and Project Management teams including: Application Development, Communications Support, Enterprise Architecture, and IT Support Services.

Directly communicated with OWB customers in order to manage and lead all project communications with clients, internal/external stakeholders and executives.

Implemented SharePoint intranet solution that included the following functionality: Custom Branding, Shared content, Shared Calendars (integrated with Outlook), an editable newsletter, shared contact management lists, financial dashboards, site creation tools and customizable reports.

Analyzed and defined requirements, resources and schedules for project/program implementations, including project deliverables, goals and milestones for effective solutions.

Enhanced internal communication between all US based data centers yielding improved collaboration, process alignment, and decreased inconsistency across the enterprise globally.

Negotiated pricing and deliverables of “off-the-shelf” systems utilized for IT support programs.

As the PM, I was required to define and execute the delivery of the Investment Portal Project. The key objective is to onboard Investment Controls onto a supervisory portal to enable visibility, escalation and tracking of control status including real estate investments, stocks, and private business investments.

Design and maintain project documentation and contribute to the continued enhancement of the project management body of knowledge, policies and procedures to ensure ongoing adherences to the highest project management standards and the continued use of best practices.

Coordinated bid documents preparation, solicitation analysis, bid material review, and suppliers short-list selection. Assisted project financial appraisal, risks analysis, and post auditing.

Managed allocated resources effectively, whether capital, revenue or personnel, in accordance with existing policies, procedures and practices.

AWARDS AND HONORS

Engaging Our Employees, 2014 OneWest Bank

OneCustomer at a Time, 2013 Business Principles, OneWest Bank

Leadership Excellence Award, 2010 Mail Room, OneWest Bank

Most Valuable Player Award, 2009 Domain Project, OneWest Bank

Award for Accountability, 2008, Indymac Bank

Unsung Heroine Award (NASA Customer Service Award), 2003 Jet Propulsion Laboratory

EDUCATION

Bachelor of Science in Business Administration

Major in International Business with a Minor in Economics

2003 California State University, Los Angeles, Los Angeles, CA

PMP

Pending

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