Medical Office
Resume:
Andrew Dixon
*******.*****@****.***
Objective
I am seeking employment that would allow me to utilize my skills and abilities to enrich the lives of others.
Work Experience
St. Francis Hospital
3 St. Francis Dr
Greenville, SC 29601
Lead Imaging Scheduler
●Schedule patients for outpatient radiology procedures and answer questions and other requests as needed.
●Manage requests from Doctors' offices to call patients and establish a time and date for radiology procedures.
●Create and manage schedules for employees, as well as establish departmental quality standards and policies.
●Establish reporting metrics for the scheduling department to increase productivity as well as profitability.
Cadence Trainer
●Teach classes on how to operate the Cadence scheduling component of EPIC, the Electronic Medical Record software used by St. Francis Hospital.
●Conduct classes teaching newly hired employees and re-educating existing employees.
●Travel between St. Francis campuses to teach one-on-one sessions with students who are unable to attend large classes.
●Provide assistance on-call to Cadence users with questions and errors concerning the software.
Accomplishments
Made many contributions to improve the scheduling program called Tempus.
Became a Certified Trainer for Cadence, the scheduling component of a hospital-wide adopted Electronic Medical Record.
Skills
Skilled with Microsoft Word, PowerPoint, and Excel.
Has knowledge necessary to receive A+ certification through CompTIA.
Great people skills, and able to typically defuse heated situations without escalation.
Learns quite easily and performs tasks with an above average degree of accuracy.
Education
Southern Wesleyan University
906 Wesleyan Drive
Central, SC 29630
Bachelor's degree in Music-Vocal Performance
Dates attended: From August 2005 - May 2010
References
Theresa Standifer
Office Administrator- St. Francis Cancer Center
Tami Johnson
Director of Business Management for Bon Secours St. Francis
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