Social Media Employee Relations

AMANDA MARGOLIS

**** **** ******, ******, ** ****1

516-***-**** ***************@*****.***

EDUCATION

SUNY Cortland,Cortland, NY – May 2015

B.A., Communications; Minor in Management

EXPERIENCE

Aramark,New York, NY

Catering Director – Price Waterhouse Coopers January 2019 – Present

● Responsible for managing $5 million in catering sales & events/year - events ranging from 15-500 people.

● Responsible for creating catering expos to market new business and showcase new offerings.

● Marketing functions as they relate to the catering department.

● Strive to make constant improvements in the event operation to enhance standards of service and event operation design.

● Create and maintain client relationships with over 7,500 clients.

● Monitors daily operations, inventory, and financial records to ensure efficiency and high quality food services.

● Create and monitor annual budgets in order to ensure profitability.

● Responsible for hiring, training & managing a staff of 50+ Employees.

● Lead weekly meetings with the events team to ensure all events are successful.

● Implement cost saving measures in order to lower expenses and increase profitability.

● Collaborate with multiple contractors to ensure client and event success

● Work directly with the Food Service Director and Executive Chef to ensure all catering menu proposals are presented to the client accurately & effectively.

● Ability to adapt and adjust schedules at a moment’s notice in order to meet business demands.

● Assist in cafe, pantry, micro market & coffee operations when needed. Sodexo, New York, NY

Catering & Event Manager – Creative Gourmet January 2018 – January 2019

● Oversaw and managed 30+ accounts for services including catering, pantries, daily cafes, and corporate events.

● Responsible for supervising, staffing and managing teams of up to 20 employees.

● Created and maintained a detailed profit and loss report to ensure profitable events.

● Collaborated with Executive Chef to build unique custom menus for each client.

● Ensured health and safety regulations are strictly observed, recorded, and documented.

● Acted as a liaison between client, kitchen, and staff to promote successful events.

● Developed marketing plans to promote catering operations to individuals and organizations. The Carltun, East Meadow, NY

Banquet Sales Manager December 2016 – January 2018

● Liaise with clients to identify their needs and to ensure customer satisfaction.

● Provided feedback and periodic reports to stakeholders as well as weekly and monthly budgets.

● Conducted market research and negotiated contracts.

● Organized facilities and managed all events’ details such as décor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc.

● Created and managed contracts and banquet event orders.

● Designed floor plan layouts for eight banquet spaces.

● Collaborated with the executive chef to create custom menus tailored to client specifications. Banquet Office Manager December 2016 – May 2017

● Managed A/R reports and analyzed year over year event portfolios.

● Supported sales team by creating and distributing weekly sales reports.

● Scheduled appointments and tastings for weddings, corporate events, fundraisers, bridal showers & product launches.

● Monitored and created content on social media accounts to increase awareness. Butterfield 8, New York, NY

Restaurant Manager September 2016 – December 2016

● Led and executed daily operations to ensure the highest quality of service and customer satisfaction.

● Managed 20 employees in order to maintain restaurant standards in compliance with NY State Law.

● Influenced employee relations to create a strong culture in the workplace.

● Performed inventory counts and purchase orders to minimize waste. Event & Marketing Assistant October 2015 - September 2016

● Coordinated promotional marketing emails and organized daily events.

● Created contracts and maintained budgets in order to increase profitability to guarantee successful events.

● Supervised all social media platforms to increase exposure and recruit new clientele. SKILLS

Cvent Certified, Google Ads Certified, Content creation on social media platforms, Microsoft Suite, Catertrax, Caterease, EMS system, Micros, Open Table, POS Systems, Intranet, Ctuit, Adobe, Suite, Constant Contact, Canva.

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