Sales Service

Grace Dangerfield

www.linkedin.com/in/gracedangerfield

828-***-****, *************@********.***

EDUCATION

Appalachian State University, Boone, NC

Bachelor of Science in Business Administration May 2023 International business, Spanish

GPA: 3.8

WORK EXPERIENCE

State Farm, Canton, NC

Sales intern March 2020- present

● Assemble certificates of insurance for over 200 commercial businesses to confirm the companies provide services that are properly equipped with liability coverages

● Process customers payments to ensure insurance has not lapsed and is up to date

● Coordinate customer appointments and exhibit strong customer service to retain loyalty

● Compare current clients insurance payments with competitors to guarantee the best rate

● Conduct sales calls to meet the offices quote goals and reach store wide bonuses

● Brainstorm ways to deliver more effective service by attending weekly team meetings First Service Residential, Asheville, NC

Boathouse attendant June 2016- August 2018

● Communicated with over 50 residents to ensure accurate boat reservations were made

● Enforced the HOA boathouse rules to create and maintain a healthy working environment

● Established swimming and boating boundaries throughout the lake to keep residents safe INVOLVEMENT

Blue Ridge Conservatory club, Boone, NC

Member August 2019- present

● Attend club meetings to discuss how to create a more eco friendly campus through conserving the community garden, promoting recycling, and use of clean energy sources

● Deliberate group bonding activities for over 30 people to build stronger relationships VOLUNTEER EXPERIENCE

Manna Food Bank, Asheville, NC

Volunteer June 2017- June 2019

● Created ideas in order to better organize donated foodstuff for multiple warehouses TECHNICAL SKILLS & LANGUAGES

● Microsoft Excel: Lookup Functions, Pivot Table, Array Functions, Data Validation

● Conversational Spanish

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