Assistant Administrative

…Continued…

CHISOLU T. NWOFOR

Seattle, WA 703-***-**** *************@*****.***

PROFILE

• Proven experience as a Quality Assurance Test or similar role

• Experience in adopting Waterfall and Agile methodologies during Software Development lifecycle

• Strong understanding of software development lifecycle, including test planning, monitoring, control, analysis, design, execution, defect reporting, and documentation.

• Track record of successful execution, multi-tasking, delegating and collaborating with cross- functional teams to set goals and lead through vision, clarity, and passion

• Strong organizational skills

• Experience in working with team collaboration tools such as Jira and Confluence

• Proven skills in defect documentation and creation of solid testing artifacts

• Good knowledge and experience in software testing methodology, test development, and test execution involving multiple types of testing

• Working knowledge of test management software (e.g. qTest)

• Experience of Regression testing using automation tools and Back End Testing using UNIX and window operating system.

• Proven ability to learn and utilize in-house databases and systems.

• Expertise in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of Test Requirements.

• Strong working experience in Unix server bases application testing

• Extensive knowledge and experience in producing tables, reports, graphs, and listings using various procedures and handling large databases to perform complex data manipulations.

• Skilled team leader and trainer with a track record of directing complex multiple tasks effectively to ensure on target completion of all deliverables.

• Experienced in support practices by identifying needs, developing workflows, and implementing transitions to better align IT services with corporate requirements.

• Outstanding interpersonal and communication strengths leveraged to liaise with corporate stakeholders and vendors, troubleshoot system issues, and ensure total end user satisfaction.

• Experience with various QA methodology and tools

• Strong ability to organize and track multiple test executions simultaneously, and ability to synthesize test results. - Excellent written and oral communication skills. TECHNICAL SKILLS/CERTIFICATIONS:

• Proficient: SQL, Tableau, Linux, SharePoint, Adobe Photoshop, Microsoft Office, Microsoft Project, JavaScript, Typescript, Jest, Puppeteer, Json, qTest, Jira, GraphQL, Selenium, Confluence, Node.js, Docker, Jenkins, React.js HTML, .NET Framework, Kanban, Test Management, Test Cases, Agile Methodology, Quality Assurance, User Acceptance Testing, Scrum, Bitbucket,

• Automated Software Testing with Puppeteer

• Google IT Support Professional Certificate Google

• AWS Fundamentals: Going Cloud-Native

• Certificate in Cybersecurity & its Ten Domains University System of Georgia

• Enterprise System Management & Security University of Colorado System

• International Business University of New Mexico EDUCATION AND AFFILIATIONS

Chisolu Nwofor Page Two

Information System Management (MSc)

Virginia International University, Fairfax, VA, 2018 Advertising & Public Relations (BSc)

Cyprus International University, Lefkosa, Cyprus, 2015 EXPERIENCE HIGHLIGHTS

Quality Assurance Game Tester, April 2020

BrickRed Systems/HCL Technologies (Microsoft), Bellevue, WA HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age.

• Create bugs reports, clearly describing how the bugs can be reproduced.

• Check possible in-game combination problems by working through test plans.

• Perform ad-hoc testing procedures to find bugs and gameplay issues.

• Clearing game builds for bugs and software errors

• Review product documentations, and report any errors as required

• Follow, complete, and update assigned test cases

• Detect, research, and document software defects in a bug tracking system

• Validating games for spellings, ratings, technical requirements, and legal issues Quality Analyst Engineer, September 2019 – February 2020 Homesite Insurance, Seattle, WA

Homesite is a property and casualty insurance company that’s big on technology. Finding faster and smarter methods of improving how people buy insurance. As a QA Analyst, I and my team were responsible for conducting the overall System Testing.

• Collaborated with project manager, business analyst, developers, QA, and other IT team members to under business requirements that drive the analysis, design, and creation of quality technical solution

• Worked with cross-functional teams to ensure quality throughout the software development lifecycle

• Created logs to document testing phases and defects

• Collaborated with QA Engineers to develop effective strategies and test plans

• Report bugs and errors to development teams

• Worked closely with the test management teams to establish testing environment state, data staging, test Data management

• Created manual/automated tests for functional validation of Homesite Platforms and products and related components

• Designed manual test case qTest

• Execute test cases (manual or automated) and analyze results

• Develop, Enhance and maintain tools/applications for manual test/test automation framework supporting manual/automated functional testing using a combination of off-the-shelf and custom- built systems

• Managed the test environments to ensure the integrity and accuracy of all testing

• Worked closely with Front and Back End Developers to achieve project objectives

• Assist in defining processes and standards for implementing manual test/test automation Chisolu Nwofor Page Two

• Log tickets for any issues found during testing Validation and work with teams across the organization to drive issues to resolution

• Targeted testing for new features and emerging technologies

• Created test plan/strategy for QA team

Associate, May 2019 – Sep 2019

Amazon, Sterling, VA

• Process, package and ship orders accurately

• Organize stocks and maintain inventory

• Inspect products for defects and damages

• Examine ingoing and outgoing shipments

• Organize warehouse space

• Receive, unload and place incoming inventory items appropriately Administrative Assistant, April 2019

Deal Hunter Estate Sales, Burke, VA

• Generating reports using various MS Office applications

• Providing support for multiple projects

• Preparing and monitoring invoices and expense reports

• Managing multiple unrelated reports in various formats (excel, ppt, word, confluence)

• Develop and analyze business performance reports

• Provide detailed project status reports

• Communicate and translate business requirements to a development team

• Providing information and customer service

• Taking dictation and filing paperwork

Graduate Assistant/Technical Support, September 2017 – 2018 Virginia International University, Fairfax, VA

• Contributed to the team by applying critical thinking skills and experiences to make suggestions.

• Assisting with the logistics involved in event planning for up to 400 Staff; who actively participated and gave their constructive feedback on how the event increased the use of some IT applications through awareness and engagement

Participated in several high school fair and expos to raise awareness of the program; clearly delivered insights on how to actively decide on a career path

• Delivered up to 50 e-Learning tutorials on how to use some applications; followed up with students on their feedback and ensured that their needs are being met Technical Support Associate, September 2015 – September 2016 Inspired Delta Technology Solutions – Abuja, Nigeria.

• Consulted with assigned clients to understand their requirements, provide innovative solutions and effectively communicate potential risks.

• Coordinate product deployments

• Ensure collaborative outcomes by establishing and promoting strong client partnerships

• spearheaded the installation of technological tools, including access points, CCTV cameras, and IP

• Provided hands-on management and oversight for physical implementations, including fiber splicing, excavation, and pipe laying

Chisolu Nwofor Page Two

Procurement Support Intern, January 2013 – January 2014 African Development Bank Vocational Education Project – Abuja, Nigeria.

• Responsible for updating the inventory list; marking good to be restocked and supplied; tracked delivery and followed up on feedback received

• Assisted in creating social awareness and access to vocational education; recruited prospective individuals with a potential of utilizing their inherent skills

Suggested several ways to promote and grow the initiative which resulted to a heightened enrollment; thereby motivating the financial sponsors to increase their investment ADDITIONAL INFORMATION

Leadership: Virginia International University IT club Community: ICCT (International conference on computing and technology), STEM BOOTCAMP for Artificial Intelligence.

Contact this candidate