Anita Y Katz RHN
Toronto, ON M3H-2H7
*********@******.***
FOOD INDUSTRY PROFESSIONAL
PROFILE
Extensive applicable experience with over 15 years in manufacturing,
sales and account /relationship-management, grocery and consumer packaged goods
Experienced in handling Kosher, non GMO, allergens, organic, gluten free, peanut free, documentation relating to certifications specifically in natural foods
Strong sense of ownership, and able to work independently on projects
Superlative communication and interpersonal skills
Able to identify priorities, set a plan, and follow through to execution
Can change course quickly when things are not progressing to target
Consistently on the pulse by following other brands in the category and industry
Enthusiastic and creative with a positive attitude and willingness to embrace new challenges
Professional Shopper INABUGGY Grocery Delivery Service Mar. 2020- May 2020
Professional Shopper Cornershop Grocery Delivery Service May 2020- Aug. 2020
Outside Sales Representative Marsham Food Brokers 2017-2019
•Serviced mass, natural independent and food service accounts in the Greater Toronto Area
Worked with clientele to provide the appropriate natural/organic products based on customers’ wants and needs
Cultivated and grew relationships with existing and new customers
Stayed on top of industry trends to identify potential opportunities for company growth
Attended industry trade shows to accumulate new leads and make productive contact with existing clients
Excellent interpersonal communication skills
Applied my experience and knowledge of natural nutrition with all clientele
General Manager Goodbye Gluten Inc. 2014-2017
•Managed a high-end specialty, full service food store and kitchen in Toronto
•Responsible for the overall direction, coordination and evaluation of all departments, including running kitchen, and overall store sales success
•Managed, supervise and provide leadership to sales associates
• Implemented merchandising and promotional plans
• Focused on providing "Five Star" Customer Service, ensuring that each and every customer receives the highest personal and customer care possible thus exceeding customer expectations.
• Interacted with vendors, prepare purchase orders; track status of requisitions and orders
• Utilized my Holistic Nutritionist experience, created and executed a thriving neutraceutical department
• Fostered team work and collaboration between kitchen and sales staff
• Organized store promotions
• Responsible for the hiring and scheduling of all employees
In charge of all procurement
Customer Service/ Sales Creative Bag Co. Inc. 2013-2014
Provided transparency, honesty, integrity and service to all customers
Developed and grew customer and vendor relationships
Addressed all issues and subsequently built customer confidence
Went beyond customer’s expectations by doing a better job, faster, and less expensively than originally expected
Built relationships with customers by investing in them
Earned customers trust
Maintained a positive, upbeat attitude and had the proper tools, knowledge and abilities to meet and surpass customers’ needs.
Sales/Nutritional Consulting Shoppers Drug Mart 2011-2013
Sourced and implemented new products for the nutraceutical market
Increased sales 20% since joining by implementing creative marketing strategies, introducing new products and continually fostering a strong entrepreneurial spirit in a fast paced retail environment
Counseled and advised customers on supplements and nutrition
Created a strong following of loyal clientele who continually seek professional advice for nutrition and supplement counseling
Nutritional Labeling/Regulatory Affairs Chocolate Signatures Inc. 2010-2012
Worked with provincial, federal and local regulatory agencies, including the FDA and CFIA on all ingredient issues affecting the food industry.
Handled all Kosher, non GMO, allergens, organic, gluten free, peanut free, documentation relating to certifications.
Trained in HACCP and Implemented a HACCP/BRC program for quality control, traceability & accountability.
Responsible for all NFT and ingredient labeling on packaging.
Created all nutritional labeling, food information in both French and English.
Supervisor Planet Organic Markets Inc. 2007-2009
Supervised a team of six staff; providing training, hiring & mentoring
Managed and maintained all stock, including purchasing, rotation and inventory control
Increased sales by 15% in 1 year, and was top department within six months
Achieved top awards in customer service by mystery shoppers
Maintained top sales in Canada amongst the 6 stores for nutritional supplements
Created marketing plans and implemented new and fresh ideas to increase sales and customer service
Outside Sales Chocolate Signatures Inc. 1999-2005
Sold current and new products to the gourmet and specialty food market
Increased sales year over year by implementing creative marketing strategies, and promoting new products
Education:
Canadian School of Natural Nutrition Honours Diploma in Natural Nutrition
Ryerson University Social Work Program
Centennial College Food Service Management
George Brown College Diploma in Dental Technology
Professional Training:
Food Handler Certificate
HAACP &BRC Training
Digestive Care Advisor Certificate
Teacher Training Certificate CSNN