Arlene A. Dietrick
Orchard Park, New York 14127
PROFESSIONAL EXPERIENCE
VARITE, INC, Key Bank, Amherst, N.Y
Specialist- 01/2020-5/11/2020
Duties- Downloading emails with attachments into cases into banking computer program with relative credit card disputes paper trails.
KForce staffing-
IQVIA,Orchard Park, NY
Data Entry- 7/14/2019-10/18/2019
KELLY SERVICES, Allstate Insurance Amherst, N.Y.
Data Entry. 7/19/2018-3/21/2019
Data entry in Ivantage System processing address emails to maintain and update changes in policies for Alstate Insurance agencies..
ADECCO STAFFING, Citibank location- Data Entry
03/31/2018-05/2018 3719 Union Road, Cheektowaga, New York 14225
Government Lockbox- data enter confidential data information according to the rules, regulations and set procedures for conformity.
FISHER PRICE, 636 Girard Ave, E. Aurora, N. Y 14052
Phones/customer Service. 9/26/17-01/03/18
Data enter personal data and product mfr code by researching data bases; answer & transfer calls on phone dialing system. Assist in sending warranty compensation of Fisher Price products for one-year customers qualifying for replacement vouchers, parts, and whole products. Outlook communication with training with multiple database
ADVANTAGE SOLUTIONS -Event Specialist
10/2018-present; 10/2017-3/2018
Prepare Displays for a variety of food choices for the promoting of B J wholesale foods
Receptionist/Clerk 06/2016-01/2017@ ERIE COMMUNITY COLLEGE716-***-****
Computer:: Excel and Outlook.
Update and print Word, updating Excel vendor lists, personnel employee lists, with computerized purchase orders, maintenance Work Orders, and ordering parts
Receptionist Desk/Accounting 800-***-**** 02/2016-05/2016 TAD PGS, Inc.(Adecco)
Duties: Matching invoices and packing Slips, Assist with Vendor 30-day past due collection calls, notes, printing and distribution of mail. Accounting Software, Outlook, Excel Sheet
Phones/Mortgage Collections
09/2015-11/2015 ADECCO STAFFING
Bank Collector. 30
Fiserv, Amherst, New York-
Account Clerk/Nesco Resource, online Recruite 7/2015
Duties: Researching Sales Tax throughout U.S. state-wide, locate the same in large volume of sales tax files, math calculations on Excel Sheets, mail distribution, date enter in state databases
Receptionist Desk/Office Clerk
GREEN THUMB ENVIRONMENTAL BEAUTIFICATION INC.518-***-****
@ Erie Community College 02/2015-6/2015
Duties: Dept. Human Resources Reception multi-line phone, mail distribution, coordinate interview paperwork, print applications, assist with Word, Outlook,&Excel (updating Excel, Word mail merge) Staff special projects
Kelly Services, Buffalo, N.Y., Amherst, NY 10/2014-12/11/14
Duties: Scanning, uploading, updates on shared Excel sheets, review, research mortgage database for accuracy for future processing
Customer Service Representative
WALGREENS, O.P., NY 11/2013 -5/2014
TJMAXX, Mckinley Parkway, Hamburg, N.Y
*617-***-****. 11/2013-4/30/2014
Duties: cashiers, sales and merchandise sales assist with drawer
DIETRICK’S CUSTOM CABINETS, 631 Willet Rd., Hamburg, NY
Reception Desk/Sales Administrative Assistant/Tradeshow & Showroom Assist 01/10//2012-05/25/2012 closed business
Duties: Phones, data entry into QuickBooks, Reconciliation, account payables and receivables, manage personnel department insurances, government tax reporting, payroll. scheduling,phones.Pt-time, events assist shows & bookkeeping (11/1986-1996)
ERIE COUNTY: FULL-TIME OFFICE WORK 03/1998-05/25/2011 DEPARTMENT OF SOCIAL SERVICES/Div. of Accounting
Senior Clerk, Account Clerk, 95 Franklin Street, Buffalo, NY
Duties: Review ledgers & files case numbers for public assistance filesc. Assisted with processing changes in public assistance information for case closings and re-openings by generating and printing of ledgers. Update notes and accounting database for court orders.
Sr. Account Clerk, Legal Secretary/Dept. of Law, Environmental Planning, *Clerk’s Office
Duties: Machine transcription, compose and type legal documents, excel sheet, memos, copy, and outgoing mail. Relieve on receptionist desk & distribution of mail. Computer: Word, Outlook, Excel
Arlene A. Dietrick Page 2
PART-TIME EMPLOYMENT AGENCIES
SELECTIVE STAFFING, Amherst, NY (40 hrs.) 07/2011-09//2011
BANK OF AMERICA, Amherst, NY (20 hrs.) 04/2009-04/2010 ADECCO STAFFING, Cheektowaga, NY (20 hrs.) 09/2007-09/2008
Duties: Data processor duties in Bank Lockbox, research & review for accuracy mortgage databases. Outlook and Excel sheets for update and managing large volume of files
Erie Community College- 2015
Workplace Computer training. Word, Excel, Access.
Buffalo Schools- 2012 Advanced Excel
BRYANT STRATTON COLLEGE, Orchard Park, N.Y Graduated 6/1997
Administrative Assistant Program
Associates Degree in Administrative
Assistant Program with Word, Excel9
●Medical & Legal Classes at Stenograph Institute