RACHEL SCHUMACHER
A-CSM - PMP - PSM* - CSPO - CSM - CS@SP
PHONE:
LinkedIn:
www.linkedin.com/in/rachelschumacher
EMAIL:
****.******@*****.***
I am an Agile Delivery Coach who is dedicated to the discovery and implementation of effective solutions for project success. I am practiced in coaching international technology teams in remote, scaled environments. I’m deeply passionate about empowering both organizations and team members to best improve velocity and performance for successful deliveries. I am skilled in developing quality relationships with decision makers and determining productive solutions for their requirements. I have widespread experience in scaled environments, remote agile project management, agile delivery, agile methodologies, team building, Scrum events, project discovery and design, release management, vendor management, strategic and predictive analysis.
I maintain a practical approach; while always striving for perfection but working within the organization’s current environment to implement practices focused on delivering the highest value first. I have excellent communication skills that are required to accomplish agile project deliverables and I am a champion for value, trust, and transparency principles that are essential to build successful teams.
WORK EXPERIENCE
Clearly Agile - Agile Delivery Consultant
1/2018–Present
Coached delivery teams on best practices including agile principles of adaptation, self-organization, and evolving into cross functional, t-shaped teams with trust as the core for success
Coached product teams and stakeholders on storyboarding, building realistic roadmaps, and prioritization based upon value and cost, and forecasting techniques based upon historical data
Performed release management activities to ensure that releases are successfully planned and executed
Organized performance, regression, and automation testing activities to improve quality
Encouraged adaptation of the most efficient technical approaches such as Test Driven Development (TDD), Behavior Driven Development (BDD), and Continuous Integration and Continuous Delivery (CICD)
Created training materials to ensure adaptation to best practices and project standardization
Facilitated communications and tracking to manage both internal and external dependencies
Defined the resourcing needs within the teams to maximize output
Reconciled the actuals and process budgets, forecasted Estimate to Completion
Projections from Metric driven forecasting to ensure reasonable expectations are communicated
Spearheaded the agile transformation of teams specializing in both data and application development
Taught the Scrum framework and Kanban principles in both professional classrooms and organizational learning initiatives
DPS Properties - Project Manager
2011–2017
Analyzed company goals and market trends to develop organizational road map and successfully increased profit margins
Implemented effective operational strategies synchronized with the company's vision
Reconciled budgets and operational costs
Managed vendors and external contractors: communicating scope and validating SOW completion
Selected vendors and directed the procurement process and contract fulfillment resulting in a
12% cost reduction
Established detailed plans for financial management of renovation projects including business cases, schedules, risk management, communication plans
Prevail Pest Control - Marketing Manager
2005-2011
Engineered end-to-end marketing campaigns and designed accompanying marketing materials for a statewide customer base
Developed and executed integrated, multi-channel print, digital, social media, and direct
marketing campaigns that propelled sales from $4.2M (2008) to a projected $15.5M revenue by
2011 year-end
Spearheaded market introduction of new products. Identified new prospects, examined market
interest for untapped product lines, collaborated with stakeholders and designed marketing
campaigns
Prepared and performed presentations for business owners and trade shows to secure B2B contracts
Leadership role in a product development team that expanded product lines and resulting in a 33% growth in the client base
EDUCATION
American Intercontinental University
Business Administration with a specialization in Project Management
magma cum laude, President’s Excellence Award, Dean’s list
Project management Institute:
Project Management Professional (PMP # 2035784)
Scrum Alliance:
Advanced Certified Scrum Master (A-CSM)
Certified Scrum Product Owner (CSPO)
Certified Scrum Master (CSM)
Certified Scrum at Scale Professional (CS@SP)
Scrum.Org:
Professional Scrum Master 1 (PSM1)
COMMUNITY
Co-organizer and host of the Tampa chapter of Women in Agile (Tampa WIA)
Host of monthly Tampa Lean Beer Meetups
REFERENCES/REFERRALS
“Rachel is an exceptional Scrum Master who was an integral asset to our successful delivery of our project. She is an intelligent and analytical thinker who created an environment for the project that was smoothly operated and received many accolades from our stakeholders. I have enjoyed working with Rachel and consider her to be an excellent communicator and a great asset to both the project team and the leadership team.” - Dan Castillo, Director, IFS, PwC
“As part of US IT support strategy, they assigned a scrum master to manage the deliverables for each project. Rachel was assigned to our team who had implemented a form of Agile and will Rachel's help she worked with our team to educate, mentor and facilitate are more productive approach to manage our sprints and delivery. Rachel demonstrated her expertise and provided feedback and guidance in how best to manage our very difficult product owner as well as work with the teams in orchestrating the appropriate reviews and retrospectives that eventually improved our ability to accurate assess and deliver quality sprints. Rachel not only was well versed in Agile, she really took an interest in understanding the business aspect of what we were delivering which really sets her apart from other scrum masters we've interacted with. Rachel will be an asset to anyone's team.” -John Bassani, Managing Director, CDO, PwC
“Thank you, Rachel, for all guidance and support you have provided as a scrum master of the offshore team. You were flexible and removed impediments for team in gracious manner. You understood the complexity of application and guided both technical team and functional team to extract the best possible solution within the timeline. You have always encouraged team to provide values along with usual deliverables. Thank you again and looking forward to work with you in the future.”- Bikramjit Pal, Senior Manager PwCI, Kolkata
“Rachel, it is my pleasure to provide you a testimonial. You have been a steady hand that guided multiple business critical high visibility projects from business case through deployment. You have built crucial relationships that enabled you to facilitate collaboration within these teams that are constructive and productive. It is my honor to call you a colleague.”- St Roland JeanCharles. Manager, PwC
“Rachel was instrumental in ensuring the success of our marketing strategy. Her previous sales experience and strong understanding of marketing trends made it easy for us to grow our market share and customer base. Rachel prepared strategic product launch plans with targeted participation on the trade show circuit and strategic media releases. She was very diligent about ensuring we had quality product information on our website, in print, and at trade-shows. Her thoroughness and exceptional organizational skills manifested itself all her responsibilities. Additionally, her ability to listen and analyze situations made her a very respected leader in the team. I recommend her to anyone looking to increase their market share in existing or emerging markets.” -Bruce Melanson, President, Prevail Pest Control
“Rachel, I wanted to drop a note of appreciation for all your help for a couple of complex projects that you were the Scrum Master for. Your expertise in the Scrum as overall process and guiding the teams towards successful Sprints is highly appreciated. When we brought you in to lead the teams as a Scrum Master and Agile Coach, not only you identified the gaps in our existing process quickly, you also provided solutions and guided the teams towards overall success of the project and meeting the expectations from the leadership team. I look forward to working with you in the future, and thanks for all the help you provided to help us succeed.” -Kaushal Panda, Director, PwC
“I highly recommend Rachel as an employee for any company for her outstanding management skills. She is not only a skilled Project Manager who managed our projects with perfect finesse, but she is a pleasure to work with and an excellent mentor to the team. She is a proactive, critical thinker with effective communications skills and is a self-directed team member. Her high level of integrity and ability to lead is refreshing for both management and contractors alike. She has done a wonderful job and been quite an asset for our company. I attribute her skills as a major factor in helping us succeed in the turbulence of the real estate market.” -David Paul Schumacher, Owner, DPS Properties
“Rachel, In our time working in the CDO on the Data Platform, you were able to land on the project, and add value swiftly. You are clearly extremely well versed and experienced in agile methodology and sprint planning. Having your insight on how best to run sprints and ensuring that this is done most efficiently without excess bureaucracy was extremely beneficial.” -Stuart Bonnington, Managing Director, CDO, PwC