QUALITY ENGINEER

SUMMARY OF QUALIFICATIONS

**+ years experience implementing quality requirements in fast paced manufacturing environment.

Internal Auditor for ISO 9001:2015 with emphasis on IATF 16949:2016

Core Tool Knowledge (APQP, PPAP, MSA, SPC, PFMEA, Control Plan)

Detailed and results-oriented; enjoy learning new skills; strive to increase productivity and efficiency levels.

Problem solving knowledge (8D, Root Cause Analysis)

Key Performance (KPI) Indicators Trend Analysis

Ability to Understand timelines and current program status

Strong communication, organization, interpersonal and analytical abilities

Strong leadership, problem solving, project management, presentation and facilitation skills

Ability to inspire others, stay calm under pressure, deal with diverse personalities, delegate, collaborate, motivate and lead.

Ability to effectively manage employees, vendors and customers.

Strong computer skills and knowledge of Microsoft software programs.

PROFESSIONAL EXPERIENCE

Senior Quality Engineer

Wegmann Automotive USA, Murfreesboro, TN 06/24/2019 to 6/19/2020

Worked with both customers and suppliers to ensure quality standards for in bound materials and outgoing finished product.

Worked with manufacturing on scrap and rejects for cost reduction ideas and improvement.

Provided technical engineering, operational, and lean manufacturing leadership and mentoring for current products and new product launches

Oversaw and ensure prompt responses to manufacturing floor quality issues, taking appropriate action, and continually building strong rapport with customers and suppliers

Lead PDCA activities in problem resolution and continuous improvement.

Conduct internal and second part audits of products, manufacturing process, and compliance with Customer Specific Requirements (CSR).

Senior Quality Engineer

Calsonic Kansei North America Smyrna, TN 01/2012 to 04/2019

Reduced the potential for and the financial impact of customer warranty claims by management of a steadfast 8D Problem Solving Process to address supplier and customer issues

Optimized material recovery, identified process issues and initiated corrective actions through effective facilitation of the Material Review Board.

Supervised and tracked Tier N Supplier PPAP submissions

Managed/tracked Process/Facility Site Change Requests activities to ensure no negative impact to supplier scorecard.

Supervised Cross Functional Team in addressing customer warranty complaints using problem solving methodology.

Continuous improvement tracking and posting of established key performance indicators;

Maintained and monitored trend analysis of customer satisfaction, responded to customer complaints

Managed Document Control System

Supervised Pre-audit activities that resulted to successful process and quality audits by external auditors.

Conducted periodic visits to suppliers to validate countermeasures, and to foster supplier development initiatives

Supported new product launch meetings and trials with Engineering, Design, and Manufacturing.

Supported Kaizen Team Activities to streamline processes and increase efficiencies.

Quality Assurance Engineer

Omron Automotive Electronics, Inc. St. Charles, IL 01/2011 to 01/2012

Championed Cross Functional Team meetings to address internal quality issues using problem solving methodology.

Performed failure analysis on customer plant or warranty returns, and implemented process controls to prevent outflow of nonconformances.

Provided coaching to shop floor personnel on Quality systems (QS)

Prepared and submitted Production Part Approval Process (PPAP) documents in accordance with AIAG and customer-specific requirements.

Provided technical direction and training to production associates in regards to process control, gauging and inspection.

Developed and Maintained Control Plans, PFMEA, and Process Flow Diagrams, and Production Work Instructions.

Quality Assurance Engineer

American NTN Bearing Mfg. Corporation Elgin, IL 11/2007 to 01/2011

Prepared and submitted Production Part Approval Process (PPAP) documents

Performed measurement system analysis (MSA).

Developed and maintained PFMEA, Control Plans, Inspection Check Sheets, and Production Work Instructions.

Provided support during Run@Rate trials.

Organized PPAP submissions to customer with no PPAP rejections for product or documentation.

Developed floor inspection methods for turning, grinding, assembly, and packaging operations.

Provided coaching to personnel on Quality systems (QS).

Measured product characteristics using attribute gages, micrometers, calipers, profile projectors, height & bore gages.

Championed Cross Functional Team in addressing internal and external quality issues.

Utilized total quality management tools and approaches to analytical and reporting processes

Quality Manager

Ebco, Inc., Elk Grove Village, IL 10/2005 – 11/2007

ISO 9001:2000/ ISO/TS16949 Management Representative.

Communicated with Engineering groups in USA and China to resolve quality and manufacturing related issues

Scheduled and conducted internal quality system audits

Maintained registration of the quality system through annual surveillance audits by the registrar.

Managed Document Control System.

Reported the performance of the quality system to senior management at quarterly reviews.

Controlled external quality failures by addressing the root causes of monthly PPM spikes.

Coordinated the Advanced Product Quality Planning (APQP) activities, the development of Control Plans and Failure Mode and Effects Analysis (FMEA).

Supervised quality control functions for company products and assisting with product quality validation activities.

Education

Eastern Illinois University, Charleston, Illinois

Master of Science Degree, Technology Management

Berea College, Berea, Kentucky

Bachelor of Science Degree, Industrial Technology.

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