Employee Relations Manager
Resume:
Arlington, TX *****
*.*****.*********@*****.***
C. PETER ALBERTSON
SKILLS
Payroll, including Time and Labor Management
Handheld Scanners
Smartphone & Tablet Technologies
MS Office
Various Warehouse Management Systems including two proprietary WMS
Certified Forklift Operator
WORK HISTORY
OPERATIONS MANAGER, CORT EVENTS - COPPELL, TX
July 2019 – Present
Personnel Management by creating a work environment that promotes open communication and employee relations
Oversee inbound and outbound shipments. Duties also include regular communication with carriers, the corporate transportation groups and receivers.
Oversee Inventory Management, managing product conditions, inventory accuracy, security, delivery, pickup, storage, disposal, cleaning, repair and purchasing.
Responsible for keeping an up to date knowledge of scheduled events, monitoring new releases and communicating with other departments.
Responsible for Fleet Management including managing schedule, routing and control of all trucking activity to ensure efficient delivery and pick-up.
Responsible for truck leasing, maintenance and safety.
Proactively identify and lead process improvement initiatives.
Lead team of warehouse associates.
Lead team of corporate drivers.
Understand all aspects of production and shipment; adhere to strict safety, quality, and standards.
Reviews job orders to determine work priorities.
Coordinates activities and training of warehouse associates.
Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
Prepares department budget and monitors expenditure of funds in budget.
Identifies and resolves problems in a timely manner and develops alternative solutions
Troubleshoot problems and errors to resolutions. Communicate well with fellow employees and coordinate activities according to needs. Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination, and package type.
DISTRIBUTION AND FACILITIES MANAGER, MILITARY SALES AND SERVICES - DALLAS, TX
July 2017 – July 2019
Oversee outbound shipments including communication with carriers, and corporate transportation, including overseas shipments.
Responsible for up to date knowledge of scheduled appointments and new releases
Proactively identify and lead process improvement initiatives.
Lead team of warehouse associates.
Understand all aspects of production and shipment; adhere to strict safety, quality, and standards.
Reviews job orders to determine work priorities.
Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.
Coordinates activities and training of maintenance department.
Directs maintenance activities to provide continuous supply of heat, steam, electric power, gas, or air required for operations.
Develops and conducts a Preventive Maintenance program in conjunction with production scheduling and maintenance staff.
Reviews production, quality control, and maintenance reports and statistics to plan and modify maintenance activities.
Inspects operating machines and equipment for conformance with operational standards.
Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
Prepares department budget and monitors expenditure of funds in budget.
Identifies and resolves problems in a timely manner and develops alternative solutions
Correspond with multiple shipping companies and their contacts. Responsible for using multiple shipping companies’ software to ship and track packages. Troubleshoot shipping problems and errors to resolutions. Coordinate activities according to needs. Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type.
WAREHOUSE SUPERVISOR/AREA MANAGER, AMAZON - HASLET, TX
September 2013 – July 2017
Oversee outbound shipments using Advance Ship Notices. Duties also include regular communication with carriers, the corporate transportation group and receivers.
Responsible for keeping an up to date knowledge of scheduled appointments, monitoring new releases and communicating with other departments.
Responsible for training back-up clerks. Partner with Area Manager to balance labor ensuring that the facility is operating a balanced and efficient shift while meeting all goals.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Proactively identify and lead process improvement initiatives.
Lead team of warehouse associates that are responsible for getting Amazon customers their orders.
Responsible for ensuring that associates are properly trained, and that their needs are addressed.
Understand all aspects of production and shipment; adhere to strict safety, quality, and standards.
Correspond with multiple shipping companies and their contacts. Responsible for using multiple shipping companies’ software to ship and track packages. Coordinate trailers to corresponding dock doors and cross docks using SSP tool. Troubleshoot shipping problems and errors to resolutions. Communicate well with fellow employees and coordinate activities according to needs. Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type. Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers.
WAREHOUSE SUPERVISOR, DSC LOGISTICS – FORT WORTH, TX
June 2010 – September 2013
Use data to develop labor plans based on customer need and volume expectations.
Supervise up to 30 hourly warehouse associates in the building of displays and performing warehouse functions.
Verifying all shipments in and out of the warehouse.
Experience using with warehouse equipment.
Responsible for pick and pack functions as required. Pack/re-pack and ship customer orders. Troubleshoot shipping problems and errors to resolutions. Communicate well with fellow employees and coordinate activities according to needs. Ensure that all safety measures and precautions are in place.
OPERATIONS SUPERVISOR, WALMART – SUFFERN, NY
March 2005 – June 2010
Responsible for reviewing work forecasts and determine productivity requirements to produce, and to meet the overall objectives.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Proactively identify and lead process improvement initiatives.
Responsible for ensuring that associates are properly trained, and that their needs are addressed.
Receive products using radio frequency scanners, relocate products using forklifts, and pallet jacks.
Responsible for receiving store shipments, stock supply for store, maintaining accurate records, delivering items to all departments. Verifying all shipments in and out of the store, as well as managing the day to day operations of the department and personnel.
OPERATIONS STORE HEAD, TOWER RECORDS – NANUET, NY
May 2000 – March 2005
Ensured delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.
Responsible for building and maintaining business relationship with clients by providing prompt and accurate service to promote customer loyalty.
Responsible for receiving store shipments, stock supplies for store, maintaining accurate records, delivering items to all departments.
Responsible for maintaining all store operations.
EDUCATION
ROCKLAND COMMUNITY COLLEGE, MONSEY, NY
SUFFERN HIGH SCHOOL, SUFFERN, NY
Contact this candidate