Medical Assistant Customer Care
Resume:
AMANDA TRUSTY
Portland, OR 253-***-**** ****************@*****.***
DIPLOMATIC CUSTOMER CARE SPECALIST
EXPERIENCE
Receptionist and Administrative Assistant, Elements Massage
Portland, OR Aug 2019 – Present
–Perform daily administrative tasks, such as billing, client relations, report generation and documentation, and scheduling of clients and employees. Create a positive, customized, therapeutic experience to meet each individual’s needs.
Chiropractic Assistant, Brodwyn Military Chiropractic
Columbus, GA Oct 2018 – Jun 2019
–Responsible for all office functions including client relations, billing, and scheduling. Assist in and provide several different hands-on therapies and treatments, specializing in the care of active duty military personnel.
Automotive Sales Consultant, Kia Autosport
Columbus, GA Oct 2018 – Mar 2019
–Sales of automobiles, as well as value-adding services such as maintenance plans and warranties. Assist customers by matching their desires, needs, and budget to the appropriate vehicle. Negotiate prices and contracts, verify proper insurance and identification, and confirm that customers meet all financial and legal requirements.
Bartender, C’mon Inn
Fountain, CO Mar 2017 – Sep 2018
–Verify identification and age requirements of customers. Perform food and drink preparation and service in high-paced setting. Build and maintain a rapport with customers to create a positive atmosphere. Meet state legal requirements for food and alcohol service, process payments, generate and record daily deposits and track ongoing consumer balances.
Sommelier, Vino Colorado Cellars
Colorado Springs, CO Jan 2015- Feb 2017
–Create and update rotating wine list in coordination with chefs. Manage in-house sales, wholesale, packaging and shipping. Track daily, weekly, and monthly sales and inventory. Plan and arrange wine tastings, private events and parties in an upscale wine bar.
Classroom Lead – Serendipity at the Valley Athletic Club
Tumwater, WA May 2012- Apr 2014
–Develop lesson plans and supervise academic and emotional development of preschool aged children. Create and implement developmentally appropriate curriculum that address all learning styles and academic and social needs. Help families with transitions and maintain communication with parents and/or guardians.
Domestic Violence Advocate – Crystal Judson Justice Center
Tacoma, WA Aug 2010- Mar 2012
–Advocate for domestic abuse victims of varied sexual preference, racial, ethnic, cultural, socioeconomic background, and with individuals who are differently-abled. Assess and provide resources for immediate crisis needs of clients. Complete and maintain confidential client records that document services provided. Offer emotional and legal support, assist in safety planning, and educate victims on the dynamics of domestic violence and abuse.
EDUCATION AND TRAINING
Ilwaco High School Graduate – Ilwaco, WA – Jun 2009 – general studies
WSCADV – Tacoma, WA – Sep 2010 – Domestic Violence 101
Department of Children, Youth and Families – Tumwater, WA - May 2012 - State Training & Registry System
Cambio Yoga – Colorado Springs, CO – Aug 2018 – Certified Yoga Teacher Training
HarvardX – Harvard University online – May 2020 – The Opioid Crisis in America
BerkeleyX – University of Berkeley (California) online – July 2020- The Science of Happiness
REFERENCES
Phillip Futrell Sales Manager, Kia Autosport
Tautianna Buffett Office Manager, Brodwyn Military Chiropractic
Marcella Dickson Commercial Loan Document Specialist, Bank of the Pacific
Dawnielle Childers Medical Assistant, Clatsop County Health Care
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