SUMMARY OF QUALIFICATIONS

Strong ability to provide exceptional customer service as shown by the growth and maintenance of customer base

Demonstrates enthusiasm, tenacity, persuasiveness, with intense customer focus and dependability

Collaborative and solutions-oriented professional, capable of developing marketing strategies which penetrate markets and generate substantial results

Influential communicator, with ability to translate customer needs into effective value propositions

Reliable and punctual combined with a strong work ethic, exerting optimal effort to prioritize and meet deadlines

Strong interpersonal skills; very friendly in person as well as on the phone

Resourceful and flexible team player who thrives on relationship building with colleagues and customers

Works well independently as a motivated self-starter who takes initiative with minimal supervision.

Strong organizational, communication, time management and creative problem-solving skills.

Eager to meet new challenges with strong ability to learn and understand new business concepts

PROFESSIONAL EXPERIENCE

Brand Ambassador

Match Marketing, Toronto, ON Nov 2018 - June 2019

Represented Nutro brand of animal foods in 3 different PetSmart stores,

Developed and maintained a positive company image by efficiently interacting with consumers.

Liaised with the public with goal of switching customer’s present brand of animal foods for Nutro brand

Worked with the sales and marketing team to understand the company’s mission, vision, and goals

Recognized by employer as one of the top 5% representatives until company closed the program in June 2019

Fund Raiser

IKMTG, Toronto June 2017 – Nov 2018 / June 2017 to Nov 2018

Facilitated fund raising activities for numerous clients including hospitals, police associations, fire fighters’ associations, children’s camps and various political parties

Monitored progress of fundraising drives and developed strategies to encourage new or increased contributions.

Secured commitments of participation or donations from individuals or corporate donors.

Acted as one of two special representatives working on behalf of the United Jewish Appeal and also disease research corporations

Independent Consultant (Credit Card Processing)

Various Companies, Toronto, ON Jan 2013 - June 2018

Achieved "best deal" on credit cards in credit card processing industry for clients based on specific needs

Canvassed areas and produced 5-7 leads daily; acted as a Mall Representative and also through prearranged calls

Called on commercial accounts as well as retail stores with goal of switching their credit and debit card processing.

Service Manager

Telephone Clinic Inc., Toronto, ON May 2004 - Jan 2013

Liaised with clients; scheduled appointments with service technicians and assisted in providing technical solutions.

Assigned and coordinated work assignments and resolution of critical technical and procedural problems, while maintaining technical and operational documentation

Achieved sales of proprietary products via phone to major clients including Sobeys, The Beer Store, numerous real estate companies, several Physicians and Dentists, veterinary clinics and numerous independent companies

EDUCATION

Bachelor of Arts Degree, Major: Fine Arts, University of Toronto, Toronto, ON