AREAS OF EXPERTISE

CAREER

OVABOR

** ******* ******, *** ****

bus stop, Ayobo-Ipaja, Lagos

070********

COMPUTER INSTRUCTOR April 2019 – Feb 2020

Community Secondary School, Akwa, Anambra State (NYSC) Responsible for planning effective lessons and preparing resources which have clear teaching aims, objectives and learning outcome.

Duties:

• Planned and prepared appropriate lessons and suitable teaching materials

• Participating in the development of appropriate syllabuses, materials and Schemes of work

• Actively involved in curriculum review and development

• Teaching within the designated subject areas

CUSTOMER SERVICE REPRESENTATIVE 2015 - 2016

First City Monument Bank (Industrial Training), Ikeja, Lagos. Responsible for talking to customers in an enthusiastic and tactful way and for resolving any service issues or complaints they may have.

Duties:

• Engaged customers in a positive and approachable manner

• Involved in the direct contact with customers by telephone and email

• Take part in service review meetings and coming up with ideas on how to improve customer service

• Gave customers a courteous welcome

• Processed all customer transactions efficiently and accurately

• Accurately updating customer records

• Contacted new and existing customers by phone and letter BEATRICE

PROFILE

I possessed a considerable amount of knowledge regarding administrative and office procedures. I also have good knowledge of IT Hardware and Software packages and resolving issues using proper escalation procedures. In addition to this, I have skills in addressing a variety of customer-related issues and the ability to keep prospective and existing customers. Right now, I am looking for a suitable position with a company that offers a friendly and supportive environment and excellent professional development opportunities.

EDUCATION

Auchi Polytechnic, Auchi Edo State Jan 2017– Dec 2018 HND Computer science (Distinction)

Auchi Polytechnic, Auchi Edo State Jan 2013 – Dec 2014 OND Computer Science (Upper credit)

Dream Makers College, Ogba Lagos State Sept 2004– Aug 2009 SSCE

ade81g@r.postjobfree.com

SKILLS

REFERENCES

Available on request

PROFESSIONAL

Solution orientated

Attention to detail

Reliable and punctual

Complaint handling

Administrative duties

Passionate about being

amongst the very best.

Bringing a naturally

charismatic personality

to the team.

Strong attention to

detail and accuracy.

Pleasant and

professional telephone

manner

Ability to sit in front of a

PC monitor for extended

periods of time

Troubleshooting IT

problems

Microsoft Office

Contact this candidate