Mark Six
Leroy, MI ***** 231-***-**** ****.***@*******.***
Management Profile: GM, Plant Manager, Operations Manager
Over 15 years of diverse leadership experience, including an extensive background in manufacturing and production operations. Consistent record of achievements and key contributions includes double-digit revenue and profit growth, 180-degree turnarounds, and key quality/productivity improvements.
Respected and trusted leader who can handle extremely complex sets of duties in challenging environments.
Skilled in identifying areas to improve manufacturing and production processes, including new technologies.
Excel in partnering with executives, managers, team members, and vendors to achieve top-priority goals.
Wide breadth of knowledge in manufacturing operations and tools; highly adaptable to other fields.
SELECTED SKILLS: Continuous Process Improvement Lean Manufacturing Program & Project Management Global Product Management Supply Chain Optimization PPAP/APQP/PFMEA Cross-Functional Team Leadership Quality Assurance/ISO/Six Sigma Contract Negotiations Training, Coaching & Mentoring
Professional Experience
CHANGE PARTS – Ludington, MI – 2018-Present (industry leader in product packaging)
General Manager
Hold full P&L accountability for the organization, including the planning and execution of all daily operations. Report to the company president and oversee a team of 10 management direct reports. Partner with the HR team to fill all senior management positions organization-wide. Direct the strategy for sales, production, and business operations functions. Monitor activities to ensure fulfillment of quality, delivery, productivity, market share, and sales goals.
Drove a series of quantified achievements throughout tenure that included a 34% year-over-year increase in annual sales, 9% inventory reduction, and 33% production gain.
Accelerated the organization’s move towards ISO standards, implemented organization-wide restructuring to strengthen processes and service, and instituted planning to improve production flow.
Developed revised Key Performance Indicators (KPIs) that increased the identification of manufacturing deficiencies to raise overall performance levels.
Spearheaded the design and development of a fully in-house manufactured capping machine, representing a first-time occurrence for the company.
MICHIGAN RUBBER PRODUCTS – Cadillac, MI – 2016-2018 ($35M steer/direct rubber injection molding manufacturer)
Plant Manager
Managed all functions within a manufacturing operation, leading a team of 6 senior managers and 260+ exempt/non-exempt team members. Directed daily activities and special projects, including a TS 16949 audit and the corporate-directed consolidation of Michigan and Missouri production plants.
Drove a 75% improvement in PPM by developing a quality program, as well as improving overall quality while reducing cost and scrap by creating a Continuous Process Improvement program.
Designed and implemented a comprehensive training program that focused on the development of employee skills required for exceptional performance and safety adherence.
Researched, identified, and established new technology organization-wide that assisted management in monitoring KPIs and overall plant performance.
Recovered $150K by resolving a 2 year-long dispute with a vendor.
SUBURBAN PROPANE – Phoenix, AZ – 2014-2016 ($8M liquid petroleum gas distribution center)
CSC Manager
Oversaw multiple functional areas within the Distribution Center, including Finance, HR, Operations, and Technology initiatives. Provided guidance and direction to regional executives on administrative, management, and staffing needs. Analyzed P&L statements to determine the financial health of the DC. Served as the local HR Manager for DC staff. Created and implemented complex management information systems, including SAP, Hyperion, and ADDS. Ensured compliance with federal, state, and company compliance requirements.
Improved controllable profit by 10% within first year of tenure. Reduced maintenance expenses by 12% through developing and implementing a year-long overhaul of the Customer Service Centers.
Drove a turnaround in audit results from a failing score to a passing grade through creating and implementing a set of policies and procedures.
AMERIGAS PROPANE – Ludington/Benzonia, MI – 2013-2014 (largest retail propane distributor in the U.S.)
District Manager
Managed all aspects of 2 rapidly growing districts servicing both residential and commercial customers (combined 5K customer base). Developed and administered annual budgets. Trained, coached, and mentored staff in Customer-First principles. Acquired new customers through a focus on superior service vs. price.
Transformed a previously under-performing district into a successful, pro-growth district through developing and executing a robust, multi-pronged growth plan.
Improved overall employee morale and confidence by pinpointing and fixing previous facility inadequacies; additionally, fixed employee staffing levels to improve productivity and payroll costs.
MACLELLAN INTEGRATED SERVICES – Evart, MI – 2012-2013 (leading industrial services supplier)
Contract Manager
In charge of all business activities for a million-dollar contract with a world-leading provider of industrial services. Served as the primary liaison for the company with its customer located in Evart, MI. Determined staffing needs, schedule all work, and ensured fulfillment of budget goals while maintaining exceptional customer service.
Facilitated a 50% cost reduction by building relationships with new suppliers of previously used products.
Designed and implemented a contract-wide 5S program to strengthen quality performance.
Instructed new management team members in budget matters to achieve improved understanding.
MILITARY CAREER: Operations Manager, United States Army – Built a record of achievement and advancement through increasingly responsible positions. Coached team members in coordinating activities for over 700 team members. Planned and organized large-scale training sessions. Orchestrated the planning and execution of preparations for the 56th Presidential Inauguration, working closely with the Secret Service and local law enforcement. Streamlined tracking of multiple resources and activities through new processes and procedures.
Education & Credentials
Bachelor of Business Administration (BBA) – BAKER COLLEGE – Cadillac, MI
Associate of Arts (AA), Transportation & Logistics – BAKER COLLEGE – Cadillac, MI
Certifications / Training – Six Sigma Green Belt, Aveta Business Institute; Basic & Advanced Leaders Courses