ADAPTIBILITY
TEAM WORK
TIME MANAGEMENT
COMPUTER LITERACY
POWER POINT
EXCEL
MS WORD
Visa Status
Visit
Driving CerƟficate
Pakistan
Languages
English, Urdu & Balti
Nationality
Pakistani
RelaƟonship
Single
Place & Date of Birth
Dubai U.A.E & 11th July 1992
2004 - 2008
Schooling Certiöcation
The Metropolitan School.
2009 - 2010
O’ LEVELS Education
The Metropolitan Academy. Boys College
2011 - 2012
Higher Education Certiöcation
2016 - 2020 Sales Promoter Johar Degree College Govt. Boys College QMobile - Pakistan
- Engaging in meaningful interacƟons and building good relaƟonships with customers.
- DistribuƟng samples and providing feedback for improvement to the management team.
- Following up with customers and providing guidance on product se- lecƟon.
- MeeƟng daily targets and submiƫng sales reports.
- Searching for new business opportuniƟes.
2015 - 2016 Call Center RepresentaƟve
Pvt. Call Centre Karachi - Pakistan
- Offered products for mobile and landline subscripƟons.
- Provides soluƟons on cable connecƟvity problems, Uploads and updates all informaƟon in the system.
- As an Outbound Agent, provided calling services for telecommunicaƟons client.
- As an Inbound Agent; provided support services for a cable company
- Prepares P required status reports.
2014 - 2014 Customer Services
Millennium Systems & Consultants Ltd Pakistan
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer ques- tions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
2013 - 2014 Data Entry Operator
United Bank Limited - Pakistan
- Gathering invoices, statements, reports, personal details, docu- ments and information from employees, other departments and clients.
- Scanning through information to identify pertinent information.
- Correcting errors and organizing the information in a manner.
- Creating accurate excel sheets.
- Entering and updating information into relevant databases.
-Ensuring data is backed up.
- Informing relevant parties regarding errors encountered.
- Handling additional duties from time to time.
Dubai - U.A.E
***************@*****.***
Sales - Marketing - Customer Service
MUHAMMAD ZAIN ALI