Office Branch Manager

Carla Wilkinson

Contact Number 084-***-****

INDEX

Personal Details

Educational Qualifications

Other Work Experience

Courses Attended

Extramural Activities/Hobbies

Skills and Competencies

Career History and Work Experience

Motivation

Referrals

Carla Wilkinson

Personal Details

Home Address: 12 Smallville

Lorraine

Port Elizabeth

6070

Telephone Number: 084-***-****

Portal Address: 12 Smallville

Lorraine

Port Elizabeth

6070

E-mail: ****************@*****.***

Surname: Wilkinson

Full Name: Carla

ID Number: 741***-****-***

Birth Date: 1974-10-28

Place of Birth: Joubertina

Country of Birth: South Africa

Gender: Female

Marital Status: Married

Language: Afrikaans

Other Language: English( Excellent: Speaking,

writing and reading)

Drivers License: Yes

Own Transport: Yes

Health: Excellent

Criminal Offenses: None

Educational Qualifications

Highest Standard passed: Matrix/Grade 12

Other qualifications Diploma in hairdressing

BA Banking partially completed

Work Experiences

1993 Inter Cape Coaches Hostess

1994 Russel Road College Studying Hairdressing

1995 Headstart Intern Hairdresser

1996-1997 Louhen Financial Services Consultant

1998-2004 Leading Financial Services Branch Manager

(previously known as Louhen)

2005-2020 Finncorr Financial Solutions Owner

* Please take note that I have been by the same company for the last 24 years, the name changed and I became the owner in 2005.

Extramural Activities and Hobbies

Photography Taking sports photos for both

my boys schools over weekends

Gardening

Skills and Competencies

Computer literate

– Excel

– Open Office

– Compuscan

– Experian

– Allps- I

– Drafting of Financial Information for Accounting purposes in Open Office

– Proloan

– Internet banking

– Office Organization

– Microsoft Word

– Microsoft

– Micro loan

– Excellent mental skills to work hard and gain trust

– Advance skills working with individuals from all sectors and all levels of education

– Believe in treating all clients as if they are the most important client of the business

– Excellent skills in memorizing client's information and recalling information at a later stage

– Advance skill working with co-workers,dealing with office politics and getting the best out of all individuals in a company

– Advance skills working with people that's in distress

– Advance skills to work with aggressive and uncooperative individuals

– Skilled in working with intoxicated and metal patients

– Detailed orientated

– Excellent Managerial Skills

– Good research and analytical ability

– Excellent in using computers for investigation purposes

– Expert in tracing individuals

– Ability to study crime trends in the corporate sector and plan further steps

– Excellent understanding of problems communities face on a daily basis and their reaction towards these circumstances in the Eastern Cape

– Knowledge of the laws relating to credit and properties

– Knowledge of human rights

– Skills and ability to develop and implement programs to ensure compliance with existing Regulations and best practices

– Ability to remain personally uninvolved

– Ability to show compassion and stay calm in any situation

– Ability to work with disabled and HIV positive persons and knowledge of their rights and problems they may face

– Ability to take photographs and video recordings that may be use for advertising or evidence

– Fast learner and enjoy a challenge

– Can work under stress and without supervision

– Hands on and don't mind doing physical work if required Career History and Work Experience

For the last 24 years I have been working in the Micro Finance Industry, fifteen of these I was the owner of Finncorr Financial Solutions.

Task included, but not limited to were:

Proactive driving results on compliance issues in the industry Identifying security risks in the business and resolve solutions to eliminate such risks Dealing with fraudulent activities and applications Training staff members is security and safety regulations Tracing bad debt clients

Recovering bad debts and over due accounts

Investigating all complaints

Keeping relevant administrative records up to date Ensuring programs and procedures are adequate to meet requirements Managing budgets and cash flow

Driving operational efficiencies, raising customer service levels and cutting costs Ensuring administrative records are accurate and completed Scheduling staff meeting and monitoring staff attendance and performance Adhere to legal aspect of the industry

Comply and submit documents to service providers and covering bodies like the NCR(National Credit regulator)

Submitting an preparing of UIF, Labor and Workers Compensation information Capturing all financial information and preparing information for the purpose of drafting Financial Statements and reconcile bank accounts

Ensuring compliance with all relevant health and safety guideline Preparing reports and statistics on a monthly basis Analyze all relevant documents

Training and issuing of credit life product to clients Enforcing and preparing all Credit checks, affordability calculations and other relevant documentation for application of credit

Extensive Electronic banking transfers and reconciliation Managing all employees salaries transfers, sick leave and annual leave as well as disciplinary hearings Payments to all creditors and reconciliation of accounts Risk analysis and monitoring trends in the industry Study and keeping up with all developments in the industry and new technology available Motivation

As a result-driven and methodical person that enjoys a challenge and passionate in serving individuals. I believe that I will always give my best and preform to any companies standards I am self-motivated and resourceful with excellent managerial skills. Have the ability to motivate staff to work as a team in order to achieve targets and improve efficiency I am a passionate problem solver who can make accurate operational decisions Confident communicator

Person of integrity and of good oral character who can work independently or effectively as part of a team

Excellent health and always positive in all situations I can stay calm in stressful situation as can work in demanding job environments Loyal and high moral codes

What sets me apart form other applicant is that I am applying not just to earn an income, I wish to further my career and therefore will give 100% in very task I am assigned. References

Being self employed I would provide you with my branch managers info He will be able to confirm any character information or work ethic information Ivan Khahlane Cell 073-***-****

Office: 041-*******

NB due to Covid Mr Khahlane is mostly working for his home and therefore will only be available on his cell phone

Contact this candidate