An Overview
Can perform all administrative and routine clerical tasks, organizing and managing of files, scheduling meetings and appointments and supporting staffs with organizational tasks.
Adept in coordinating with customers, service providers and other departments
Strong communication and relationship skills with the ability to engage the customers with positive attitude in order to enhance the business.
An effective communicator with relationship management skills I. Receptionist and Secretarial Work Experience
1. Receptionist at Bridges Environmental Services, UAE – March 2019 to Present 2. Secretary at Kannal General Construction Est., UAE – December 2018 to February 2019 3. Recetionist at CML Beach Resort & Water Park, Philippines – February to October 2018 4. Secretary at Wellzone Diagnostic Clinic, Philippines – January to October 2006 Key Roles & Duties:
Assist in the planning and preparation of meetings, company activities, company visits and conferences.
Serves visitors by greeting, assisting and directing them appropriately.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Notifies company staffs of visitor arrival.
Maintains telecommunications system.
Informs visitors by answering or referring inquiries.
Sending emails like Quotations, Invoices, & Company Profile, etc.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts,
Making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Assisting customers in selecting the right product, performing financial transactions and demonstrating knowledge of the product being sold
Set up advertising displays or arrange merchandise on counters or tables to promote sales.
Helping customers choose between the company's array of goods and services, process payments and maintain a high level of customer service.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits II. Other Work Experience
It also responsible to greet the customers.
Maintaining cash, exchange coins, tokens, and chips for patrons' money. Issue payoffs and obtain KRISTINE ANNE BAUTISTA SORNO
Tourist Club Street, Abu Dhabi, United Arab Emirates
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Cashier & Game Assistant at Mai Myrton Amusement Inc. Philippines June 2016 to February 2017
customer's signature on receipt.
Maintains the confidentiality of all gaming records.
Works closely with employees of gaming departments and cashier departments to ensure exemplary guest service at all times.
Responsible for a variety of steps, utilizing different equipment.
Maintained safety and cleanliness in the workplace are extremely important.
Look over and measure parts with precision tools in order to make sure certain parts meet pre- determined quality and cosmetic standards.
Inspects the parts that go on to the next phase of production.
Responsible to meet production quotas.
Aids the level of documentation required varies, depending on the degree of precision.
Assist with manufacturing, packaging, and other steps along a production line.
Assisting customers in selecting the right product, performing financial transactions and demonstrating knowledge of the product being sold
Set up advertising displays or arrange merchandise on counters or tables to promote sales.
Helping customers choose between the company's array of goods and services, process payments and maintain a high level of customer service.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Education & Other Details
Receptionist cum Office Admin, Filipino Institute, UAE, January to March 2019
Bachelor of Science in Office Management, Centenial College, Philippines, year 2004-2005
HRM-Food and Beverage Service ( Vocational Course ), Philippines year 2007-2008
Household/Housekeeping (Vocational Course) TESDA, Philippines Personal Details
Date of Birth : July 24, 1986
Nationality : Filipino
Languages Known : English, Korean, Tagalog
Religion : Christian
Marital Status : Separated
Machine Operator at BS Tech, Incheon South Korea August 2011 to June 2015 Selling Clerk at SM Southmall, Philippines October 2006 to November 2007