Sales Representative Manager

An Astute Sales Leader Acquiring over * years of insightful experience in Sales and

Customer Support, Management and Training. Can adapt a streamlining workflow and creating a team environment to increase productivity. Broad experience in Business Development forecasting business and planning business strategies to capture the market. Sound knowledge of Client relationship management, Experience in customer relationship expansions. Superior communication, negotiation and interpersonal skills, multitasking with an ability to interact with a wide range of people across all verticals. Skilled in Business Expansion, planning strategies, Client Relationship and Achieving targets.

Work History

2007-10 Business Development Manager

2014-01 Aero Travels, Chicago, IL, USA

● Being a CRM it was my duty to consistently ensure delivery of quality customer service through various components of software which Improves responsiveness and understanding that builds customer loyalty.

● Provided (B2C) service to customers in a busy travel agency, booked flight reservations, cruises, tours, hotels and car rentals. Worked independently in a branch office and then as an outside sales representative.

● Created new tour packages, itineraries and retail pricing using MS Excel

(C2C). Issued Tickets for first and business class passengers. Maintaining accounts, creating Invoices for the agents and customers.

● Handled the Marketing and advertisement of the company all over United States.

● Have always maintained the sales growth to achieve new horizons and have proved by achieving $2M - $5M yearly sales quota goals by selling highest amount of tickets for various airlines.

● Developed and maintained outstanding relationships with clients and exceeded their expectations for customer service while securing their travel arrangements, as they were the essential part of the business helping to keep up and grow customer base to harvest the profit for longer period (B2B).

● Carefully listened to and assessed clients' needs in order to create Sales deals for their vacation plans, Travel Packages or group tours to maintain high level of satisfaction.

● Utilized excellent verbal and written communication skills and maintained professional, positive demeanor.

● Continuously demonstrated exceptional organizational skills with ability to multi-task.

● Advised clients of proper travel documentation and forms of payment for all types of travel. Processed Tourist and Business Visas, International Driver's Licenses and Passport photos.

● Communicated travel insurance related claims to necessary vendors for clients.

● Use to manage clients demands and their needs more efficiently to make them long term clients,by Negotiating contracts with multiple vendors and increased commission by 5%.

● Promoted groups for cruise travel and made presentations to organizations to describe group travel benefits.

● Hired Staff to expand the business. Organized meetings and seminars with the airlines for the sub agents and hosted successfully.

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