Enthusiastic individual with Strong Administrative and Customer Service skills, with an ability to interact with cross –functional departments, with the high degree of Professionalism, discretion and Problem resolution Capabilities. Effective at Collaborating with others to achieve established goals. Seek a responsible and Pro-active Position in a highly Professional environment that will utilize my Potential to emerge as a Successful individual, while Contributing to the Company’s growth.

AREAS OF EXPERTISE

Customer Service

Negotiation Skills

Team Player

Administrative Skills

Excellent Communication Skills

Through Catering Experience

Team Management

Flight Service Catering

CORE COMPETENCIES

Self-motivated, determined and enthusiastic individual with 10 years experience of which 7 years in the field of Hospitality in Catering and Airlines Company in Mumbai, India.

Ability to manage multiple tasks in a pressured environment

Keeping abreast of trends and development in the catering industry such as menus, consumer tastes and management issues.

Organizing, leading and motivating the catering team, maintaining stock levels and ordering new supplies as required.

Budgeting and establishing financial targets and forecasts, monitoring the quality of the product and service provided.

Supervise and direct Kitchen Staff Members about all equipment and hygiene procedures, giving help and guidance where appropriate.

Ensuring health and safety regulations are strictly observed; conduct basic food hygiene for staff involved in handling and delivery of food.

Keeping financial and administrative records, managing the payroll and monitoring spending levels.

Communicating daily with the management team, planning work schedules and checking client’s requirements.

Supervise employees such that their duties are performed in a timely and accurate manner.

I followed the lines of authority as in organizational structure at all times.

Development of team building, communication and staff involvement on operation.

Setting a good example to staff in terms of punctuality, manner, efficiency, care, grooming and hospitality.

Coordinated with the kitchen in an effective way of food pick-up and maintain harmony between service and kitchen staff.

Have knowledge in Microsoft Office application, good communication skills and time management skills.

I possess excellent interpersonal skills, with an ability to deal with cross- cultural communications.

CAREER SNAP SHOT

Sep 2016 - Oct 2017 worked with QACC (Qatar Airways Catering Company) as a Customer Service Agent. Doha Qatar

Jan 2016 - Sep 2016 worked with Etihad Airport services catering, as a Catering officer. Abu Dhabi (UAE)

2015-2016 worked with Taj Sats Air Catering Limited. As Flight Supervisor

2012-2013 Worked with Ambassadors Sky Chef Pvt Ltd, Sahar International Airport as a Flight Officer

2009-2012 Worked with Indusind Bank Pvt Ltd as an Account Opening Executive Department.

2007-2009 Worked with Sky Gourment – Sahar International Airport Flight Supervisor, (Airline Co) Mumbai, India.

2003-2006 Worked with J.W. Marriott Hotel as a Banquet Supervisor, Vile Parle (West), Mumbai, India

PROFESSIONAL EXPERIENCE

Designation: Banquet Supervisor

Company : J.W. Marriott Hotel, Vile Parle (West), Mumbai, India.

Duration : 2003 – 2006

Ensuring health and safety regulations are strictly observed; conduct basic food hygiene for staff involved in handling and delivery of food.

Keeping financial and administrative records, managing the payroll and monitoring spending levels.

Communicating daily with the management team, planning work schedules and checking client’s requirements.

Supervise employees such that their duties are performed in a timely and accurate manner.

Notable Achievement/ Contributions.

Perform the task successfully with no delays.

Designation : Flight Supervisor

Company : Sky Gourment – Sahar International Airport (Airline Co), Mumbai, India.

Duration : 2007 – 2009

Worked as a Flight Supervisor in Sky Gourment at Sahar International Airport and I was reporting to the Duty Manager.

My primary responsibility was handling flights, meals dispatching, as per the menu, ensuring the quality.

Manage airlines equipment’s including meal trolleys, ovens and others.

Scheduling meals and following up with the kitchen staff.

Arrange inventory, and ingredients for meals to prepare meal packs as per the menus.

Reporting for the deliveries successfully made.

Instruct the chef every day for the meals and ensures the quality.

Notable Achievement/ Contributions.

Perform the task successfully with no delays.

Designation : Back – office Executive.

Company : IndusInd BanK Pvt Ltd, Andheri (East), Mumbai, India.

Duration : 2009 – 2012

Verification of Fixed deposit (FD) a/c in I works system (additional fds, Renewals FD’s).

Physical verification of instruction received from customers like change of address, change in contact number, name addition, deletion/ addition of nominee, etc

Scrutinizing applications & documents as per the KYC guidelines. To highlight high risk cases to the appropriate authority for obtaining approval.

Customer Id generation.

Capturing data in Java script software and updating the same in excel sheet.

Notable Achievement/ Contributions.

Perform the task successfully with no delays.

SKILLS INVENTORY

Educational Qualifications

2003 Diploma in Hotel Management Food Beverage, St. Andrews Institute of Management Studies.

2002 Higher Secondary School (10+2), St. Dominic Savio, Mumbai, India.

1999 Secondary School Certification (Xth), St. Dominic Savio, Mumbai, India.

Computer Literacy

Microsoft Office 2000- word, Power Point, Excel, Word from Aptech Computer Education, Mumbai, India.

HOBBIES: Body building and Listening music.

Playing keyboard Music

Place: Mumbai

Date: (Jyoti Babu Jangila)

Jangila Jyoti Babu

E-MAIL

ade7hq@r.postjobfree.com

ade7hq@r.postjobfree.com

CONTACT

Mobile: 91-750*******

Address:

Shree Sambaji Nagar, Rm no:KAA 21 8/8, B-ward, Vile Parle (East), Western Express Highway,

Mumbai- 400099

PERSONAL DATA

D.O.B.: 13th September 1981

Sex: Male

Nationality: Indian

Status: Married

PASSPORT DETAILS

Passport No: R5433755

LANGUAGES KNOWN

English(Read,Write&Speak),

Hindi(Read,write&Speak),

Marathi(Read&Speak only),

Telugu(Speak Only).

DRIVING LICENSE

Indian D/L (Valid until

01/05/2029)

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